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    Hotel Istana

    4,212 reviews
    #27 of 359 Hotels in Kuala Lumpur
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    73 Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
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    Agoda.com
    USD 80*
    Booking.com
    USD 86*
    Expedia.com
    USD 87*
    Travelocity
    USD 87*
    Hotwire.com
    USD 87*
    getaroom.com
    USD 103*
    Orbitz.com
    USD 87*
    Cancelon
    USD 96*
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    Traveller (1709)
    Room & Suite (658)
    Dining (183)
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    Overview
    4.0
    4,212 reviews
    • Excellent47%
    • Very good34%
    • Average12%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “the club lounge”(315 reviews)
    “taman sari”(56 reviews)
    “bukit bintang”(253 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    5 Star Hotel
    All hotel details
    Contact Info
    73 Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia See on map
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    Reviews (4,212)
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    Show reviews that mention
    All reviewsthe club loungetaman saribukit bintangpetronas towersmonorail stationbuffet breakfastpavilion mallrotanashoppingklsinksfoyertaxisindianasiachinatown
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    1,331 - 1,335 of 3,589 reviews
    Reviewed 26 September 2015 via mobile
    Lovely stay

    Stayed a night here when I was attending my friend's wedding in the town, and had a decent and enjoyable stay. The check in was speedy, the staff were generally and genuinely friendly, even the housekeeping staff who smiled and asked me how my day...More

    1  Thank Gan Y
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 28 September 2015

    Dear Gan Y, Thank you for choosing to stay with us and Thank you for your wonderful feedback about your stay. Your suggestions are being looked into right away and we assure that F & B team will compare the Club Sandwiches from both hotels....More

    Reviewed 26 September 2015 via mobile
    Another Fantastic Stay

    This is the fourth time in 3 years that we have stayed at this hotel. I wouldn't stay anywhere else in Kuala Lumpur. It's right in the centre of this fantastic city and the facilities are excellent. Special mention has to go to Azizan, Murni...More

    1  Thank Lynda D
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 28 September 2015

    Dear Lynda D, Welcome back to your favourite Hotel in Kuala Lumpur. Thank you for posting your review on Trip Advisor. Azizan, Murni, and Safarina are our super stars and we all appreciate they way they serve our guest with true Malaysian hospitality. We hope...More

    Reviewed 26 September 2015
    Official Conference and very hard time....

    We had been in Kuala Lumpur for official conference. We stayed 3 night. Overall environment was good. Hotel staff were kindly and supportive. Large & wide lounge and nice to enjoy the live musical performance until mid-night. At list one drink should be serve free...More

    Thank Shafiq65
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 28 September 2015

    Dear Shafiq65, Thank you for choosing to stay with us. Thank you for enjoying our food and beverage and all other services. We apologize very sincerely for the inconvenience of not having enough hot water and our engineers have already fixed the issue. Next time...More

    Reviewed 26 September 2015
    Excellent Stay

    Very friendly and informative staff. Very comfortable room with very good food in both the buffet for breakfast and dinner, and main restaurant for dinner. Cosidered excellent value for money, and would not hesitate to recommend this hotelMore

    Thank TonyandLesley1977
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 28 September 2015

    Dear TonyandLesley1977, Thank you for choosing to stay with us and thank you for your wonderful and five star review of Hotel Istana KLCC. The team and I really appreciate and hope you will recommend us and will return soon. Warm regards Aamir Khan General...More

    Reviewed 26 September 2015 via mobile
    Top Notch Hotel In Bustling City Of Kuala Lumpur

    I was stayed there last month for business trip for couple of days.Since the moment i arrived everything was excellent.They brought me to corporate lounge and check in was done by Mr.Ally. He provided me a welcome juice and a cold towel for refreshment. He...More

    1  Thank RichardLee93
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 28 September 2015

    Dear LeeCharl, Thank you for a wonderful stay with us and thank you for your 5 star review on Trip Advisor. The team and I really appreciate it. Ally and rest of the front desk team is recognized by many guest for their prompt and...More

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    About
    Amenities
    Top amenities
    Pool
    Fitness Centre with Gym / Workout Room
    Room Service
    Restaurant
    Free High Speed Internet (WiFi)
    Free Parking
    Bar/Lounge
    Spa
    Hotel Amenities
    Business Centre with Internet Access
    Room Service
    Free Parking
    Laundry Service
    Airport Transportation
    Dry Cleaning
    Meeting Rooms
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Breakfast Available
    Room amenities
    Air Conditioning
    Refrigerator in room
    Things to do
    Pool
    Fitness Centre with Gym / Workout Room
    Restaurant
    Bar/Lounge
    Spa
    Hot Tub
    Outdoor pool
    Details
    Price range
    USD 77 - USD 104 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #14 Spa Hotel in Kuala Lumpur
    #16 Romantic Hotel in Kuala Lumpur
    #20 Family Hotel in Kuala Lumpur
    #23 Business Hotel in Kuala Lumpur
    #26 Luxury Hotel in Kuala Lumpur
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
    Details
    Price range
    USD 77 - USD 104 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #14 Spa Hotel in Kuala Lumpur
    #16 Romantic Hotel in Kuala Lumpur
    #20 Family Hotel in Kuala Lumpur
    #23 Business Hotel in Kuala Lumpur
    #26 Luxury Hotel in Kuala Lumpur
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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    Add Photo Photos
    All photos (2,060) 2,060
    Full view
    Traveller (1709)
    Room & Suite (658)
    Dining (183)
    Pool & Beach (83)
    Amenities (41)
    Business Centre & Event Rooms (11)
    Family and Play Areas (3)
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    Questions & Answers
    Ask a question
    See all 58 questions
    zainab a
    26 March 2018|
    AnswerShow all 2 answers
    Response from Hotel_Istana_KL | Property representative |
    Hi zainab a, Thank you for your query. As explained by Sean, hotels do not get any discount nor we are appointed agents for any theme attractions. However, from time to time, we do get flyers delivered from various theme... More
    0
    Votes
    Eghlidi_Mehdi
    21 January 2018|
    AnswerShow all 4 answers
    Response from Hotel_Istana_KL | Property representative |
    Dear Guest - you have independent guest replying to your query. I believe we dont have to sing our own laurels anymore. We hope you will find the same perspective when you arrive at Hotel Istana. We might not be the best... More
    1
    Vote
    Leesree_and_Subbi
    15 January 2018|
    AnswerShow all 4 answers
    Response from Hotel_Istana_KL | Property representative |
    Dear Guest, we do have both King and Twin options and you may choose either of them. Please contact us directly and we will be happy to assist you with your choice. Thank you
    1
    Vote
    123456…20
    Room Tips
    "Ask for a room that can see the Twin Tower."
    Read review
    "Get a room at the 20th floor if you want to avail of the club benefits, for convenience. More spacious rooms..."
    Read review
    "suite or room with lounge acces"
    Read review
    "Get the rooms that face the Petronas Twin Towers at the distance. Looks striking at night."
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