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Traveller (1712)
Room & Suite (658)
Dining (183)
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Overview
  • Excellent47%
  • Very good34%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“the club lounge”(315 reviews)
“taman sari”(56 reviews)
“bukit bintang”(253 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,219)
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3,595 results
Traveller rating
1,634
1,202
451
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140
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1,634
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451
168
140
Show reviews that mention
All reviewsthe club loungetaman saribukit bintangpetronas towersmonorail stationbuffet breakfastpavilion mallrotanashoppingklsinksfoyertaxisindianasiachinatown
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1,271 - 1,275 of 3,595 reviews
Reviewed 2 November 2015

The reason for choosing to stay at the hotel is because of the convenience of attending the conference held there. Upon arrival I was amazed at how we were warmly greeted at the entrance. Checking in at the club floor was really great as we...More

Thank S.S. B
Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 3 November 2015

Dear S.S.B, Thank you for choosing to stay with us and Thank you for a wonderful review on Trip Advisor. We are happy to see that your stay was wonderful and hassle free. We hope you will come back soon and again stay with us...More

Reviewed 2 November 2015

Check in around 9pm 30/10/2015.The chinese guy at front desk are very friendly and helpful (forgot his name). Room are clean and spacious.Breakfast are all good with various type of foods.Overall I am satisfied with Hotel IstanaMore

Thank EmiMohamad
Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 3 November 2015

Dear EmiMohamad, Thank you for choosing to stay with us and Thank you for a five star review on Trip Advisor. We all appreciate it very much. Indeed, our front desk team is very friendly and they serve all guest in true Malaysian hospitality. We...More

Reviewed 2 November 2015

excellent hotel staff very friendly. we have previously stayed at this hotel staff remembered us which was nice surprise. lobby staff very friendly and helpful excellent to return and be greeted by friendly happy smiling Jeremai and Hamidah who remembered us from last year and...More

Thank Luce B
Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 3 November 2015

Dear Luce B, Welcome Back to your home in KL. Thank you for your loyalty to Hotel Istana and its team. We are very happy to see that all went well with your stay as always. Jeramie and Hamidah are the super stars right in...More

Reviewed 1 November 2015

I have stayed in many hotels in KL but never this one for some reason. It came up on Agoda with a nice price so we booked it. Hotel is easy to find, being 2 minutes walk from the monorail. It is also only 5...More

1  Thank DaveandDaria
Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 2 November 2015

Dear DaveandDaria, Thank you for choosing to stay with us and Thank you for a wonderful review on Trip Advisor. We are very happy to see that everything went well with your stay experience. Thank you for recommending us and we hope to have an...More

Reviewed 1 November 2015 via mobile

Overall, my stay was ok, the room, the services and the staff are very warm and polite. Everything was going fine until they carry out "painting" on the walls i think on the 9th floor and the smell of paint entered my room and did...More

Thank Reekeeteek
Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 2 November 2015

Dear Reekeeteek, Thank you for choosing to stay with us. We are happy to see that overall your stay was good. We apologize very sincerely for the paint smell issue and concerned department has been advised to close the floor in future and then do...More

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Most Booked Properties in Kuala Lumpur, Malaysia
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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
USD 76 - USD 103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Kuala Lumpur
#16 Romantic Hotel in Kuala Lumpur
#20 Family Hotel in Kuala Lumpur
#23 Business Hotel in Kuala Lumpur
#26 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 76 - USD 103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Kuala Lumpur
#16 Romantic Hotel in Kuala Lumpur
#20 Family Hotel in Kuala Lumpur
#23 Business Hotel in Kuala Lumpur
#26 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1712)
Room & Suite (658)
Dining (183)
Pool & Beach (83)
Amenities (41)
Business Centre & Event Rooms (11)
Family and Play Areas (3)
Questions & Answers
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zainab a
26 March 2018|
AnswerShow all 2 answers
Response from Hotel_Istana_KL | Property representative |
Hi zainab a, Thank you for your query. As explained by Sean, hotels do not get any discount nor we are appointed agents for any theme attractions. However, from time to time, we do get flyers delivered from various theme... More
0
Votes
Eghlidi_Mehdi
21 January 2018|
AnswerShow all 4 answers
Response from Hotel_Istana_KL | Property representative |
Dear Guest - you have independent guest replying to your query. I believe we dont have to sing our own laurels anymore. We hope you will find the same perspective when you arrive at Hotel Istana. We might not be the best... More
1
Vote
Leesree_and_Subbi
15 January 2018|
AnswerShow all 4 answers
Response from Hotel_Istana_KL | Property representative |
Dear Guest, we do have both King and Twin options and you may choose either of them. Please contact us directly and we will be happy to assist you with your choice. Thank you
1
Vote
Room Tips
"Ask for a room that can see the Twin Tower."
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"Get a room at the 20th floor if you want to avail of the club benefits, for convenience. More spacious rooms..."
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"suite or room with lounge acces"
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"Get the rooms that face the Petronas Twin Towers at the distance. Looks striking at night."
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