We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hotel Istana

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Istana
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,509 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 3,000: English reviews
Start your review of Hotel Istana
 Click to rate
Reviewed today NEWvia mobile

I've had an experienced to stay in this hotel during my business trip. Staycation time.. the location is really premium in a heart of Kuala Lumpur.. Walking distance upon a shopping district. Easy access to various kind of food.. My room view was superb! I got a highest floor with a nice landscape of town.. The nice and warm service...

 Report
Helpful?
Thank AnggaArya
Helsinki, Finland
Reviewed yesterday NEW

The center of Kuala Lumpur begings to be so crowded with high rises that they overshadow each other. Hotel Istana has the advantage of an own lot and good views to all directions, and it has managed to keep the lush garden a quiet oasis in the middle of all construction. I am a long time guest here and the...

 Report
Helpful?
Thank Heli P
Bacup, United Kingdom
Reviewed yesterday NEW

Large rooms, Large Bathrooms and showers, impressive public areas kept very clean by the staff Excellent breakfasts with something for everybody. Indian, Malay, Arab, European food served at breakfast along with the usual Omelette Station. Opt to sit outside in the gardens. The hotel is perfectly located, 5 minutes walk from the Chinese area, and about 15 minutes from the...

 Report
Helpful?
1Thank Bobbrittania
Manchester, United Kingdom
Reviewed yesterday NEW

Fantastic stay over 4 nights..opposite the monorail station Raja Chana, and within 5 minute walk from the bustling restaurants/bars of Bukit Bintang,,,this is an ideal base for exploring the city whilst being able to relax in comfort...international breakfasts were varied and tasty, ...we upgraded to the club room and accessed early evening cocktails and light bites ....nice pool area..the staff...

 Report
Helpful?
Thank Phil S
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear Phil S, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We appreciate your feedback. Indeed, our location is "the City's Centre" and all our guest approve it. We hope you will continue to support us in future and will return soon. Warm regards Aamir Khan General Manager

Reviewed 2 days ago NEW

All staff Good services, Room cleaning to improve, Breakfast is good, Great Location, Next time will go to KL will stay. This is a good value, Go to any attractions and shopping is very convenient.....

 Report
Helpful?
Thank Thomas C
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear Thomas, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We are very happy to see your short and sweet review. We hope you will continue to support us in future. Warm regards Aamir Khan General Manager

Bishops Tachbrook
Reviewed 2 days ago NEWvia mobile

We had 3 nights here en route to Penang. Such a lovely welcome throughout our stay and the staff really do make this hotel. All so friendly and helpful and amazing with my children. We had a slight issue with our room which was rectified quickly and we were moved to another room. Incredible breakfasts not to be missed, and...

 Report
Helpful?
1Thank Rachel B
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear Rachel B, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We are happy to see that your stay was a memorable one and we apologize for any inconveniences caused from the issue with room. We hope to see you back soon. Warm regards Aamir Khan General Manager

kuwait
Reviewed 3 days ago NEW

stayed there for one night,reception staff wanted to downgrade our king size room I don't know why , the location in the middle of the shopping center , close to the metro station, the lobby was wonderful, and so was the breakfast buffet at the pool deck

 Report
Helpful?
Thank Khaledsabbah
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear Khaledsabbah, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We appreciate your feedback and are concerned about your downgrade and not sure whether it ever happened or not. However, it will only happen if we had some issues with the King room itself as otherwise we never downgrade anyone and even...

Doncaster, United Kingdom
Reviewed 3 days ago NEWvia mobile

The HÔTEL is superb. Staff, service and facilities all lived up to expectations and the HÔTEL was perfectly located for a city experience. Highly recommend that the club room option as the standard is excellent

 Report
Helpful?
1Thank Duncan M
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear Duncan M, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We appreciate your short and sweet 5 star review of our Hotel. We hope to see you back soon at your favourite hotel. Warm regards Aamir Khan General Manager

Harrogate, United Kingdom
Reviewed 3 days ago NEW

We started our holiday off in this hotel.The welcome was overwhelming.All staff was so very friendly. The room had everything we needed,very comfortable beds a safe.iron,bad robes.fridge and a well equipted badroom.The cleaner was very friendly and kept the room spotless,asking every time if we needed anything else.. The breakfast was a buffet and had lots of oriental food but...

 Report
Helpful?
3Thank Wouter V
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear Wouter V, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We appreciate your feedback and that you have recognized our Associates who are very hard working and very focused on making sure that all our guest are happy. We have actually revised our beverages prices in all our outlets and we...

Leatherhead, United Kingdom
Reviewed 5 days ago NEW

Hard to fault the Istana - comfortable beds, warm welcome at check in & though the bathroom was a little tired, everything worked as it should. The Estana curry house around the corner served decent food at a very low price & it's absolutely worth stressing just how great Uber is for making your way around KL.

 Report
Helpful?
2Thank GeorgeSmyley
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear GeorgeSmyley, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We appreciate your feedback and hope you will continue to support us in future. Warm regards Aamir Khan General Manager

1,602 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1258)
Viewed
Pool/Beach Area (58)
Viewed
Dining (89)
Viewed
Hotel & Grounds (248)
Viewed
Room/Suite (223)
Viewed
Bathroom (134)
Viewed
View from Room (69)
Viewed
Business Centre/Function Rooms (9)
Viewed
Family/Play Areas (2)
Viewed
Other (426)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (332)
Viewed
Adult Pool (5)
Viewed
Amenities (41)
Viewed
Children's Pool (5)
Viewed
Club Suite (34)
Viewed
Deluxe Room (26)
Viewed
Deluxe Room Twin (24)
Viewed
Presidential Suite (72)
Viewed
Dining (65)
Viewed
The Hotel (60)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Hotel & Grounds (10)
Viewed
Dining (1)
Viewed
Room/Suite (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kuala Lumpur hotels
0.3 km away
Invito Hotel Suites
Invito Hotel Suites
#22 of 340 in Kuala Lumpur
927 reviews
0.2 km away
The Kuala Lumpur Journal
The Kuala Lumpur Journal
#25 of 340 in Kuala Lumpur
541 reviews
0.1 km away
PARKROYAL Serviced Suites Kuala Lumpur
Show Prices
Show Prices
Show Prices
1.5 km away
Sheraton Imperial Kuala Lumpur Hotel
0.6 km away
PARKROYAL Kuala Lumpur
PARKROYAL Kuala Lumpur
#30 of 340 in Kuala Lumpur
3,057 reviews
1.0 km away
Furama Bukit Bintang
Furama Bukit Bintang
#49 of 340 in Kuala Lumpur
2,010 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
Food & drink at the hotel
Taman Sari Brasserie
Taman Sari Brasserie
Cuisines: Asian, French, Malaysian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available

Additional Information about Hotel Istana

Address: 73 Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $82 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Istana 5*
Number of rooms: 515
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Asiatravel.com Holdings and Ctrip TA so you can book your Hotel Istana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Istana Hotel Kuala Lumpur
Istana Kuala Lumpur
Hotel Style:
#13 Spa Hotel in Kuala Lumpur
#16 Romantic Hotel in Kuala Lumpur
#21 Family Hotel in Kuala Lumpur
#23 Business Hotel in Kuala Lumpur
#24 Luxury Hotel in Kuala Lumpur
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Istana staff and other travellers.
35 questions
Ask a question

See all questions (35)

Questions? Get answers from Hotel Istana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer view of Petronas towers around floor 10”
 of 5 bubbles 18helip, 21 Feb 2017 | Read review
“Ask for a room at the front, and you will see the Petronas Towers at night lit up.”
 of 5 bubbles Bobbrittania, 21 Feb 2017 | Read review
“best views, high floor”
 of 5 bubbles I2780GKthomasc, 20 Feb 2017 | Read review
“take higher floors”
 of 5 bubbles Khaledsabbah, 19 Feb 2017 | Read review
“You must go for the buffet for dinner it was AMaZing”
 of 5 bubbles gintonicboy25, 15 Feb 2017 | Read review
5 of 5