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JW Marriott Kuala Lumpur

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Traveller (1702)
Room & Suite (694)
Dining (144)
Overview
Hotel website
Jw Marriott Hotel Kuala Lumur 183 Jalan Bukit Bintang, Kuala Lumpur 55100 Malaysia See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
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Offers from JW Marriott Kuala Lumpur
Special Offer: Member Rates
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Rooms
30 Sep.1 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,910)
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2,625 results
Traveller rating
1,658
647
204
70
46
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1,658
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46
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1 - 5 of 2,625 reviews
Reviewed 2 days ago

Again, I traveled for business. This time I got to stay in JW Marriot. What I like was that they provided amenities like no others. I brought my own shaver and mouthwash but turned out they already provided them all. The room was also spacious...More

1  Thank ErryEhan
Response from Yannick_Mauchle, General Manager at JW Marriott Kuala LumpurResponded yesterday

Dear ErryEhan Thank you so much for sharing your review with us via TripAdvisor. Your feedback is much appreciated! Delighted to see that you have enjoyed your stay at the JW Marriott Kuala Lumpur and the newly refurbished rooms. And yes, the Bukit Bintang area...More

Reviewed 2 days ago via mobile

Customer service at the JW Marriot was beyond expectations. I travel a lot and stayed in many 4-5 star hotels before and I rate the service at this hotel one of the best. The room was clean, modern and bed was very comfortable. Location is...More

2  Thank mlcheah2018
Response from Yannick_Mauchle, General Manager at JW Marriott Kuala LumpurResponded yesterday

Dear mlcheah2018 Thank you very much for sharing your review with us via TripAdvisor, your feedback is much appreciated! Great to read that you have enjoyed your most recent stay with us. And as mentioned in your comments, the location of the JW Marriott Kuala...More

Reviewed 4 days ago via mobile

Such an awful unexpected experience just trying to check in to this hotel. Booked for two nights so that I could check in early morning next day and they still don’t have my room ready and plan to charge me for two! Worst part was...More

2  Thank shooabe
Response from Yannick_Mauchle, General Manager at JW Marriott Kuala LumpurResponded 2 days ago

Dear shooabe First of all, thank you very much for taking the time to share your review with us via TripAdvisor. Your feedback is much appreciated. As mentioned in my personal email to you on your day of arrival, this is absolutely not the level...More

Reviewed 1 week ago via mobile

I stayed for two nights at the executive level and I have nothing to fault against this hotel. Excellent location, service and food. The recently renovated rooms are comfortable and modern. I do not like too much pampering, so perhaps that is the only slight...More

Thank Cliff B
Response from Yannick_Mauchle, General Manager at JW Marriott Kuala LumpurResponded 1 week ago

Dear Cliff B Thank you very much for sharing your review with us on TripAdvisor. Your feedback is much appreciated! Delighted to see that you have enjoyed your most recent stay with us, especially your comments about the newly renovated rooms and the service definitely...More

Reviewed 1 week ago

Went on vacation and stayed at the KL JW Marriott and also KL Westin & Shinta Mani Shack in Siem Reap, Cambodia (see those other reviews). I’m giving this JW Marriott in KL an Excellent rating. It’s primarily due to the exceptional staff and guest...More

2  Thank RamblinMan999
Response from Yannick_Mauchle, General Manager at JW Marriott Kuala LumpurResponded 1 week ago

Dear RamblinMan999 First of all, thank you so much for taking the time to share your review with us via TripAdvisor. Your feedback is very much appreciated! Your detailed comments about your most recent stay will definitely help us to improve in certain areas you...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
USD 131 - USD 250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Kuala Lumpur
#4 Business Hotel in Kuala Lumpur
#6 Spa Hotel in Kuala Lumpur
#9 Luxury Hotel in Kuala Lumpur
#11 Romantic Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 131 - USD 250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Kuala Lumpur
#4 Business Hotel in Kuala Lumpur
#6 Spa Hotel in Kuala Lumpur
#9 Luxury Hotel in Kuala Lumpur
#11 Romantic Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Photos
Traveller (1,702)
Room & Suite (694)
Dining (144)
Pool & Beach (64)
Amenities (51)
Business Centre & Event Rooms (20)
Nearby
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Nearby RestaurantsSee all 4,895 restaurants in Kuala Lumpur
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D Empire Pavilion
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Shook!
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Nearby AttractionsSee all 755 attractions in Kuala Lumpur
Pavilion KL
3,272 reviews
.10 km away
Bukit Bintang
1,299 reviews
.38 km away
Bintang Walk
748 reviews
.32 km away
Sungai Buloh-Kajang MRT Line
38 reviews
.37 km away
Questions & Answers
Ask a question
setay1234
13 September 2018|
AnswerShow all 6 answers
Response from Zai020202 | Reviewed this property |
Yes it does.
0
Votes
Zetster
31 July 2018|
AnswerShow all 2 answers
Response from Lydia A | Reviewed this property |
Our room was very well appointed it has a pool view with large beautiful bathroom that is nicely laid out like a residential master’s bathroom. It can be a bit noisy on a busy day but it didn’t really bothered us. The only... More
1
Vote
Michelle S
9 June 2018|
AnswerShow all 4 answers
Response from iverge | Reviewed this property |
There will be no extra fee as long as you are using existing bedding. If you require a crib an additional fee will apply.
1
Vote
Room Tips
"A room on higher floor with nice Pavilion view"
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"High floor"
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"All the rooms are newly renovated and very comfortable."
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"Cabana rooms are small and noisy facing the pool, the unrenovated suite bathtub is terrible and the room..."
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