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Furama Bukit Bintang

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1,921 Reviews from our TripAdvisor Community

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There are newer reviews for Furama Bukit Bintang
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Showing 1,666: English reviews
Singapore
Reviewed 22 September 2015

Stayed 1 night and did not take the buffet breakfast this time round after the last visit's disappointment about 3 months ago. The staff was friendly and polite, and was also very helpful and accommodating to our group of 7 pax. There's improvement in the staffing of the check-in counter though the process is still a little slow compared to...

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Helpful?
Thank ykhppc
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear ykhppc, It is most unfortunate that renovation works at Spices detracted from your overall quality of stay. Please be advised that the face-lift of the outlet has been completed and now back in operations. It is our objective to meet the expectations of our guests and besides the renovation works, it is always rewarding to hear the good feedback...

Petersfield, United Kingdom
Reviewed 21 September 2015

The room was nice, necessary amenities, water replenished each day, view not great there was building work being carried out, it didn't disrupt my stay as my room was on the 24Th floor so didn't hear it and I was out most of the day. They catered for all different cultures. Very close to restaurants and a 5 minute walk...

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Helpful?
Thank nworrellvn08
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Nworrellvn08, Thank you for taking the time to share your experience on your recent stay with us. A positive review is something our staff takes pride in and we are genuinely honored to have you as our guest. We are pleased that you had a wonderful staying experience during your stay in the capital. We are also glad to...

Reviewed 16 September 2015

Location ok, surrounding with many food/kedai , to achieve jalan bukit bintang take 10 minutes walk, check in process very slow ( about 40 minutes process ), reception staff not helpful not friendly, very bad, Room service very bad - very long but breakfast was good taste and many variant.

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Helpful?
Thank Laberte A
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Laberte A, Thank you for sharing your feedback regarding your recent stay. Guest satisfaction is our main concern and we are truly sorry to learn that your stay with us did not meet with your expectations. We have taken note of your comments regarding the lapse in service you received from our staff and would like to express our...

Warwickshire
Reviewed 15 September 2015 via mobile

From the moment we arrived we have been treated like royalty. The staff are so helpful and friendly. We booked an executive room and even though we arrived at 10.30 am we were given our room straight away with wonderful views of KL and petronas towers. We were taken to the executive lounge to check in. Smooth and quick and...

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Helpful?
2Thank Sarah98Warwickshire
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Sarah98warwicks, May we sincerely thank you for your stay and choosing Furama Bukit Bintang and for your gracious review. We cannot imagine how much of your valuable time and thoughts were put in, a heartfelt thank you. It gives us great encouragement that you found your stay with us a pure delight as you were treated like a royalty!...

Manila, Philippines
Reviewed 14 September 2015

Our room was big enough for 3 people but the bathroom was a bit small and dated. All the Staff, from the doorman to the duty manager, Rita were very courteous and helpful at all times. Breakfast was good as well. Just 7-10min walk to Berjaya Times Square and monorail but you have to pass through small alleys (quite dark...

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Helpful?
2Thank rja34
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear rja34, Thank you very much for being our guest and for taking the time to post a review, which I am sure, other readers will find useful. We are glad you not only enjoyed the hotel but also the city of Kuala Lumpur and I hope to see you again in the not to distant future. Kind regards, Gerry...

Philippines
Reviewed 14 September 2015 via mobile

I stayed at this hotel for 2 weeks. I was upgraded to their suite room fro free. The moment my cab arrived, a staff was waiting to open the cab door and get my bags. All staff were friendly at all times. You'd be surprised at how low their prices are from the room to the restaurant food since the...

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Helpful?
3Thank Chi T
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Chi T, Thank you for taking the time to give your feedback following your recent stay at Furama Bukit Bintang and for your kind comments, regarding the staff, and the hotel in general. I am delighted to know that you experienced a pleasant time with us and it will be a pleasure to have you again on your next...

Asia
Reviewed 14 September 2015 via mobile

We had the family room which was actually two connecting rooms. Very spacious with huge wardrobe,office space and a sitting area. The buffet breakfast spread was impressive. There were a lot of choices from local to western cuisines. The food were tasty and their Croissants were really good. However, the location of the hotel is away from BB malls and...

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Helpful?
1Thank JunkHouse
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear JunkHouse, Thank you for dedicating the time and effort to write us your prompt feedback. I was pleased to know that you have enjoyed your recent stay with us at Furama Bukit Bintang Your acknowledgement is valuable to all of us and your evaluation is an important part of our ongoing program to continuously monitor the quality of our...

Belfast, United Kingdom
Reviewed 14 September 2015 via mobile

We stopped over here for 2 nights on route to Australia and one on the way home. We arrived mid morning and they sorted out a room for us straight away even though check-in isn't until two. Nice hotel, good facilities well maintained and with good service and security. Friendly helpful staff. Had trouble with the room safe which was...

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Helpful?
2Thank Travelwise400
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Travelwise400, I would like to thank you for having chosen Furama Bukit Bintang as a preferred hotel while you were in Kuala Lumpur. We are committed to providing our guests with the highest quality services and facilities. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we...

Hanoi, Vietnam
Reviewed 13 September 2015

Location is good thought, 10 minute walk to Times square shopping centre. We stayed there 4 night. First day check-in, we need to line up to wait for such a long time. However, the room was huge and clean, beautiful. Several next days, even though the house-keeper already cleaned the room, but I always felt a bad and weird smell...

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Helpful?
2Thank Phuong L
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Phuong L, Thank you for having chosen Furama Bukit Bintang as a preffered hotel during your recent visit to Kuala Lumpur. Furama is committed to providing our guests with the highest quality services and facilities. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing...

Kozhikode, India
Reviewed 13 September 2015

We gone to KL for our honeymoon.. they given a special treatment for us. I felt its safe , secured and hotel staff are really friendly... worth it for money . One of the main attraction it is close to time squire and mono rail station.

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Helpful?
2Thank shamjithkandilery
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear shamjithkandilery, Thank you for taking the time to post a delightful review on Trip Advisor from your recent stay with us at Furama Bukit Bintang. I was so pleased to read that you enjoyed your stay and our staff and facilities, I sincerely appreciate you complementing them. Your comments will be shared with our entire staff, as reinforcement to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Furama Bukit Bintang

Address: 136 Jalan Changkat Thambi Dollah, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $52 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Furama Bukit Bintang 4*
Number of rooms: 433
Reservation Options:
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Also Known As:
Furama Bukit Bintang Hotel Kuala Lumpur
Hotel Style:
#40 Business Hotel in Kuala Lumpur
#43 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Furama Bukit Bintang staff and other travellers.
37 questions
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Questions? Get answers from Furama Bukit Bintang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superb service!”
 of 5 bubbles nerissaj2014, 8 Dec 2016 | Read review
“Never worried much and never had a bad one.”
 of 5 bubbles kenpatSydney, 7 Dec 2016 | Read review
“ask for higher floor and face city, can view KL modern skyline”
 of 5 bubbles Kasdi73, 28 Nov 2016 | Read review
“Rooms away from Lift are excellent for sleep quality.”
 of 5 bubbles JEPEE53, 27 Nov 2016 | Read review
“KLCC or KL tower view upon request and subject to availability.”
  • Complete toiletries provided. Not sure about standard room
 of 5 bubbles helmi91, 20 Nov 2016 | Read review
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