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The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur

Ctrip.comUSD 71*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 73*
USD 71*
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USD 72*
USD 72*
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The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur
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676 Reviews from our TripAdvisor Community

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Showing 577: English reviews
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Brisbane, Australia
Reviewed 2 weeks ago

My wife and I just returned to Australia after 5 night stay in Swiss Garden Residences, one bed apartment - Room 22501. This was my wife's first stay at Swiss Gardens but I have stayed at the residences on 7 previous occasions. Our room was spacious, clean and had wonderful views over the city. The staff at reception, Sharon and...

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Helpful?
Thank bob3692017
SGHRKL, Guest Relations Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear bob3692017, Thank you for taking the time to share your experience about your recent stay with us. We are delighted to know that you enjoyed your 5 nights stay at the Residence and thankful for your compliments to the Ladies and Gentlemen who provided excellent service to you, especially Sharon and Nesa who will be truly overcome with joy...

Port Kennedy, Australia
Reviewed 2 weeks ago via mobile

I have stayed in this hotel three years ago and at that time I was very impressed with the room, the service and the cleanliness of the place. This time not so much. Checking in was a quick and friendly experience. We had a room in the North tower on a higher floor with a nice view of the KL...

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Helpful?
Thank Martybossy
SGHRKL, Guest Relations Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Martybossy, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur during your visit to Malaysia. We are delighted to learn that you enjoyed the room that was accorded to you during your recent stay with us. Your valuable comment regarding certain area has been conveyed to our respective department heads, in which they and their team will...

Perth, Australia
Reviewed 20 April 2017 via mobile

I booked this apartment residence for 10 nights and despite reading some questionable reviews I decided to proceed with my booking. They have maintained the reception area well to give the illusion that the apartments would be similarly appointed. I stayed in a one bedroom apartment with my girlfriend and it was very tired. The paintwork badly needs refreshing,the kitchen...

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Helpful?
Thank Gerard H
SGHRKL, Guest Relations Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Gerard H, Thank you very much for providing us with your feedback in regards to your stay. It is with a heavy heart that we hear that we were unable to meet your expectations and we will be taking your comments in hopes to translate it to an action plan to further improve our services better. Thank you once...

Reviewed 19 April 2017

Swiss Gardens Residences are ideally located to transport, walking distance to shops, street eats, pub lane, Chinatown and other markets. We enjoyed our stay, staff were very helpful from the barman to concierge. Would also like to mention Sino Scene Restaurant on the 6th floor, my wife and I ate here 4 times during our week stay. Food was fantastic,...

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Helpful?
1Thank Alan T
SGHRKL, Guest Relations Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Alan T, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur during your visit to Kuala Lumpur. We are delighted to know that your overall stay with us was an enjoyable one. Once again, thank you for taking the time to share your experience and we certainly look forward to welcoming you back to Swiss-Garden Hotel &...

Cebu City, Philippines
Reviewed 15 April 2017 via mobile

I really enjoyed my stay at this Apartment hotel. The good size one bedroom was slick, modern and was walking distance to most places like Chinatown, 5 mins walk to Jalan Alor and a good walk to The Pavilion. Service was warm and my room was kept clean. On the down side, kitchen was not equipped enough for cooking and...

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Helpful?
Thank tropicspice
SGHRKL, Guest Relations Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear tropicspice, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur during your visit to Malaysia. We are delighted to learn that you enjoyed the room that was accorded to you during your recent stay with us. Your valuable comment regarding to have more cooking utensils has been conveyed to our respective department heads, in which they and...

Reviewed 14 April 2017 via mobile

Pros - location at city center Cons - poor signboard to hotel - no free parking for resident - non friendly receptionist - didn't even greet! - no king\queen size bed as per requested a month earlier - alot of construction surrounding the hotel

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Helpful?
Thank Kalai amuthan G
SGHRKL, Guest Relations Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Kalai amuthan G, Thank you for your feedback, we greatly appreciate the time you have taken to further illustrate on your overall experience with us. Thank you also for your observation with regards to front desk associates, please be assured that your valuable feedback has been taken very seriously and we will be working very closely with our Training...

Toronto, Canada
Reviewed 11 April 2017 via mobile

Stayed for two nights at the Swiss Garden Residences and was impressed with the guest relations people at the reception, especially as we arrived very early (8am) after a long flight from Australia. They were very accommodating and had our room ready at 9:30am! The room was more than adequate for a short stay and we were within walking distance...

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Helpful?
Thank James K
SGHRKL, Guest Relations Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear James K, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur during your visit to Kuala Lumpur. We are delighted to know that your overall stay with us was an enjoyable one. Once again, thank you for taking the time to share your experience and we certainly look forward to welcoming you back to Swiss-Garden Hotel &...

Selangor, Malaysia
Reviewed 3 April 2017

Stayed in 2 bedroom apartment, it was my 3rd time staying at this place. Rooms were spacious and comfortable with simple and nice decoration. Nice view from the window, very near to the monorail/lrt station. Some setbacks: stains on pillow sheet and in the toilet bowl. Wish they provide water pipe instead of water jet on the bidet. It does...

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Helpful?
Thank Nurfitri H
SGHRKL, Guest Relations Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Nurfitri H, Thank you for your feedback, we greatly appreciate the time you have taken to further illustrate on your overall experience with us. Thank you also for your observation with regards to to the stain on the pillow and toilet bowl, it will be conveyed to our respective department head and their team in which they will be...

Reviewed 26 March 2017

Stayed in 2 bedroom apartment, air-cond was superbly cool, which was very good features in Kuala Lumpur. The apartment comes with basic things, but if you are those that need all cookware to be superbly clean, you will need to bring your own. Living Room was spacious enough for 4-6 person to hang around. Nothing special, but it is a...

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Helpful?
Thank Jack L
SGHRKL, Guest Relations Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Jack L, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur during your recent visit to Kuala Lumpur. We are delighted to know that your overall stay with us was an enjoyable one. Once again, thank you for taking the time to share your experience and we certainly look forward to welcoming you back to Swiss-Garden Hotel...

kuala lumpur
Reviewed 25 March 2017 via mobile

Stayed in the one room suite. It's big enough for family with two or three kids, very comfortable with a living room and couch to hang out while watching TV. There's also a TV in the master bedroom. The kids had so much fun in the swimming pool. And the gym is decent enough for a workout. Location wise, it...

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Helpful?
Thank Xander_Shah
SGHRKL, Guest Relations Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur, responded to this review

Dear Xander_Shah, Thank you for your feedback, we greatly appreciate the time you have taken to further illustrate on your overall experience with us. Thank you also for your observation with regards to some of our associates, please be assured that your valuable feedback has been taken very seriously and we will be working very closely with our Training Managers...

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04/06/2017 05/06/2017
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Near The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur

Address: 117 Jalan Pudu, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $82 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur 4*
Number of rooms: 478
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Also Known As:
The Residences @ Swiss-Garden Hotel And Residences
Hotel Style:
#65 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur staff and other travellers.
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Questions? Get answers from The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“New building being erected next door but didn't hear much noise, we were in the Residences overlooking the city”
alantS401JI, 18 Apr 2017 | Read review
“Rooms are well clean & cozy”
Constance_Chong, 19 Jan 2017 | Read review
“Nice View. As we stayed 17th floor.”
MenukaLokuge, 13 Jan 2017 | Read review
“Literally every room is good.”
rajtureeya, 22 Dec 2016 | Read review
“Reinsure that you do not want a smelly room”
Juma_W, 10 Dec 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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