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Somerset Ampang Kuala Lumpur

919 reviews
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Traveller (908)
Room & Suite (402)
Pool & Beach (150)
Overview
  • Excellent58%
  • Very good35%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“washing machine”(62 reviews)
“rooftop pool”(49 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
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Reviews (919)Write a Review
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11 - 15 of 721 reviews
Reviewed 4 weeks ago via mobile

Once again we are happy to send a positive review about Somerset Ampang. The Front Desk staff and all those on the door including the drivers are very helpful, friendly and efficient - always making us feel welcome. The apartments are still well-maintained, clean and...More

Thank aandlkch
Response from SomersetAmpang-KL, Manager at Somerset Ampang Kuala LumpurResponded 4 weeks ago

Dear aandlkch, Greetings from Somerset Ampang Kuala Lumpur! Thank you for taking your time to share your stay experience with us. It was a great pleasure having you stay at Somerset Ampang Kuala Lumpur. I would like to take the opportunity to thank you for...More

Reviewed 4 weeks ago via mobile

The apartment we stayed for one night happened to be unhappy due to the noise caused by upstairs. They moved the furniture in the middle of the night and kinda stop it on 7am. We couldn't sleep for whole night.More

Thank howyeef
Response from SomersetAmpang-KL, Manager at Somerset Ampang Kuala LumpurResponded 4 weeks ago

Dear howyeef, Greetings from Somerset Ampang Kuala Lumpur! Thank you for taking the time to share your recent stay experience with us. I am disappointed to learn that you did not enjoy your stay due to the noise caused by room upstairs. We do hope...More

Reviewed 18 January 2018

This hotel is in a nice location and has simple, attractive rooms. However, I had a problem with noise in the room. There was a constant, high-pitched sound coming intermittently from the bathroom, day and night. I complained to the desk, but it was never...More

Review collected in partnership with this hotel
Thank timothygeorgec
Response from SomersetAmpang-KL, Manager at Somerset Ampang Kuala LumpurResponded 4 weeks ago

Dear timothygeorgec, Greetings from Somerset Ampang Kuala Lumpur! Thank you for taking your time to share your stay experience with us. We are sorry to hear about your disappointment with Somerset Ampang Kuala Lumpur and that we could not make your stay more comfortable. As...More

Reviewed 16 January 2018

Overall staying at Somerset is very satisfied. Place is perfect for family. Plus the staff is very friendly and honest and they even contacted me when I accidentally left my belongings when I had checked out from the place.More

Review collected in partnership with this hotel
Thank rezqi
Response from SomersetAmpang-KL, Front Office Manager at Somerset Ampang Kuala LumpurResponded 5 weeks ago

Dear Rezqi, Thank you for your review. We are more than happy to know that you have enjoyed your stay with us. I am glad that my team are able to assist you in any way. Your kind words will be share with the team...More

Reviewed 4 January 2018

we stayed in one bedroom apartment. We stayed at 17th floor. Outside city was good to view. Rooftop swimming pool at 22nd floor was great. Perfect stay for family who needed a home food. Morning bf was adjustable. Service was good.More

1  Thank Guhan N
Response from SomersetAmpang-KL, Manager at Somerset Ampang Kuala LumpurResponded 12 January 2018

Dear Guhan N, Greetings from Somerset Ampang Kuala Lumpur! Thank you for sharing your review on your recent visit on Tripadvisor. We are delighted to learn that you had enjoyed your stay at Somerset Ampang Kuala Lumpur. Our rooms are specially designed for the comfort...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 69 - USD 136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Kuala Lumpur
#15 Romantic Hotel in Kuala Lumpur
#18 Luxury Hotel in Kuala Lumpur
#22 Business Hotel in Kuala Lumpur
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 69 - USD 136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Kuala Lumpur
#15 Romantic Hotel in Kuala Lumpur
#18 Luxury Hotel in Kuala Lumpur
#22 Business Hotel in Kuala Lumpur
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (908)
Room & Suite (402)
Pool & Beach (150)
Dining (41)
Amenities (8)
Family and Play Areas (6)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Brandi N
7 February 2018|
AnswerShow all 2 answers
Response from Francis_Assisi | Reviewed this property |
Its only for registered guest staying there.
0
Votes
adamdtaylor
26 December 2017|
Answer
Response from Daniel R | Reviewed this property |
No, only from and to the hotel, to various places around town. However, the taxi to the hotel from the airport is about 70 ringgit, comparing with the 55 to sentral + taxi 18 with the train
2
Votes
Archie G
25 December 2017|
AnswerShow all 2 answers
Response from Francis_Assisi | Reviewed this property |
A hotel transfer could cost as high as RM150- Rm160 onwards. Both Grab, Uber and airport taxi would be much cheaper. Or you can ride the KLIA Express train. Fast and efficient.
0
Votes
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12345614
Room Tips
"Choose a room away from the main road to avoid noise pollution emanating from building Construction."
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"Room 1907 provided a good nights' sleep."
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"Ask for a room on the front of the hotel."
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"try to get top floors"
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