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DoubleTree by Hilton Kuala Lumpur

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DoubleTree by Hilton Kuala Lumpur
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3,033 Reviews from our TripAdvisor Community

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Showing 2,555: English reviews
Melbourne, Australia
Reviewed 22 February 2016

If you want a place to stay in KL you would have to go a long way to better the Double Tree Hilton. From the moment you get there, this hotel has class personified. The staff are brilliant, the rooms are great and the breakfast is brilliant, catering for three cuisines, Chinese, American and Indian. The gym is maybe a...

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Helpful?
1Thank SantaMe
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear SantaMe, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and that you found our location along with The Intermark Retail Podium at your convenient. I trust you also enjoyed...

uk
Reviewed 22 February 2016 via mobile

Stayed here on a working trip Feb 2016. Had room 2719. Room was quiet, clean and well furnished. Wifi did keep dropping off which was a pity as overall , this is an excellent hotel. Lobby was very busy but there was usually enough staff to keep the lines moving

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Thank ianbeale
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear ianbeale, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am delighted that you enjoyed your stay with us especially our room design and the cleanliness. I do appreciate your feedback for the Wi-Fi service, as we are very focused on...

Glasgow, United Kingdom
Reviewed 21 February 2016 via mobile

We stayed here for a few days as part of a 2 week Asia trip. The hotel is nice and the staff are very friendly. Rooms are a good size & pool is nice. It's in a good location for getting out & about. The only thing I wasn't sure about was all the beige the full hotel seemed to...

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Thank natalie d
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear natalie d, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and that you found our location at your convenient. I appreciate your feedback on the decoration issue and maybe...

Reviewed 21 February 2016 via mobile

Overall the hotel is nice and staff really tries to give its best. Still the swimming pool area turns into a childrens playground every day what makes relaxing and working simply impossible. Internet connection is also quite slow. However for families with children it must be perfect!

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2Thank Eva P
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Eva P, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am disappointed to learn that you did not enjoyed your stay with us and we have not fulfilled our obligation to meet your expectations. Please accept my most sincere apologies...

Kuala Lumpur, Malaysia
Reviewed 20 February 2016

First of all, it's located in the middle of KL and near to KLCC! Other tourist attractions that are far to reach, fret not guys since they provide free shuttle service to those places. The room is quite spacious and very comfortable too and plus point to those with room that has beautiful city view. Breakfast provided at Makan Kitchen...

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Thank Wanleeyana
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Wanleeyana, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service and that you found location and The Intermark Retail Podium at your convenient. I also trust you enjoyed our signature...

North Male Atoll
Reviewed 19 February 2016

they make us feel very much welcome and comfortable, Reception: they are very polite upon check in. they gave us a freshly baked big cookie which is very tasty. rooms: the rooms are big and spacious. very clean. modern design. the bed is so soft that it makes you feel you can sleep on it all day main restaurant: they...

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Thank 22_scarlet_22
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear 22_scarlet_22, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am very delighted that you had taste our warm & caring service and that you found our signature restaurant - Makan Kitchen with variety of Malaysian cuisine, live & interactive kitchens...

Dubai, United Arab Emirates
Reviewed 18 February 2016

If you are ok with coming into a bustling mall to get to the lobby then you might be ok with this hotel. It is incredibly noisy and congested at the lobby which is almost built like an open air area. I couldn't even hear the concierge over the noise. The rooms are pretty standard HIlton but what was really...

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4Thank SinbadSam
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear SinbadSam, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I do wish to apologize for the service lapses you encountered during your stay. I do acknowledge that we have not fulfilled our obligation to look after you. I very much appreciate...

Kuala Lumpur, Malaysia
Reviewed 15 February 2016

Check-in was smooth and efficient. Many thanks to Mustaqim and Shazwan for this. Although the bed arragement I originally requested for not available when we checked in, they arranged for an alternative room for us to suit our request without being prompted. And I also love the welcome cookie :) Cleanliness, sleep quality, sound proofing, amenities, all live up to...

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Thank CKJmark
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear CKJmark, Greetings from DoubleTree by Hilton Kuala Lumpur! Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service especially how Mustaqim and Shazwan looked after your room preference at check-in. I...

UK
Reviewed 14 February 2016

This was our first stay with DoubleTree and we were delighted to receive a free room upgrade when we checked in (along with warm cookies which are apparently standard!) It was by far the nicest hotel room we've ever stayed in and even before the upgrade, very good value for the room itself. We found the food and bar prices...

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Thank heb22
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear heb22, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am delighted that you had taste our warm & caring service especially our famous DoubleTree cookie at check-in. I trust you also enjoyed our pool facility, and I hope to be...

SE Asia
Reviewed 14 February 2016

The rooms are clean and well maintained. The location is excellent as it is part of the Intermark mall which has several restaurants, a small food court, pharmacies, and a supermarket. It is also across from the first mall ever in Kuala Lumpur, Ampang Park Mall, which is slated to be be redeveloped, and the Ampang Park LRT station that...

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Thank lifeduka
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear lifeduka, Thank you for choosing DoubleTree by Hilton Kuala Lumpur again as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am very delighted that you had taste our warm & caring service and that you found our location as well as The Intermark Retail Podium with variety of restaurants/cafes and...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our contemporary, modern KL hotel offers the perfect mix of convenience and comfort to business and leisure travelers alike. Guest rooms, suites and executive accommodations provide a long list of pampering guest amenities. You’ll enjoy LCD TVs, our luxurious Sweet Dreams bedding and HSIA. We have 5 restaurant and bars to choose from showcasing the best in Malaysian and international cuisine. You can also relax in our outdoor swimming pool or 24 hour fitness centre. ... more   less 

Additional Information about DoubleTree by Hilton Kuala Lumpur

Address: 348 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $93 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — DoubleTree by Hilton Kuala Lumpur 5*
Number of rooms: 540
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Ctrip TA, Hotwire, Hotels.com, Expedia, Travelocity, TripOnline SA, Priceline and HotelQuickly so you can book your DoubleTree by Hilton Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton, Kuala Lumpur Hotel Kuala Lumpur
Hotel Style:
#10 Business Hotel in Kuala Lumpur
#11 Spa Hotel in Kuala Lumpur
#13 Romantic Hotel in Kuala Lumpur
#15 Family Hotel in Kuala Lumpur
#19 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Kuala Lumpur staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to face the KLCC side and higher floors. I would imagine it's nicer.”
zcemp13, 23 Apr 2017 | Read review
“There is no bad side but the higher floors offer nice views”
HonestJohn169, 19 Apr 2017 | Read review
“It's definitely not worth paying the extra for deluxe”
senaUk, 10 Apr 2017 | Read review
“ask for a room with a view and if you are lucky you can see Petronas towers from your room or nearby”
  • bed room with modern bathroom
aungkhant, 9 Apr 2017 | Read review
“Request a higher level floor.”
TumbleweedsTraveller, 31 Mar 2017 | Read review
5 of 5