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The RuMa Hotel and Residences

7 Jalan Kia Peng, Kuala Lumpur 50450 Malaysia
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Traveller (1551)
Dining (155)
Room & Suite (136)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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AU$222
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#15 of 489 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
Nestled in the very heart of Kuala Lumpur’s Golden Triangle and just steps away from the Petronas Twin Towers and KLCC, The RuMa means home in its literal sense. A serene sanctuary amidst the downtown hustle and bustle, it is a hotel that captures all the intimacy of a home run by an accomplished host. A stay will inspire you to uncover the city’s origins and colonial heritage in a contemporary setting that exudes the soothing qualities of a true Urban Resort. At URC, we want your experience to be human, intuitive, inclusive, generous and engaging. This means having skillful, committed team members empowered to create an experience that’s uniquely yours.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Airport transportation
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Shallow end in pool
Fitness / spa changing rooms
Personal trainer
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Outdoor dining area
Poolside bar
Kids pool
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Doorperson
Umbrella
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Trendy
Languages Spoken
English, Chinese, Malay

Location

7 Jalan Kia Peng, Kuala Lumpur 50450 Malaysia
The RuMa Hotel and Residences
1252Reviews21Q+A83Room tips

Reviews
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Traveller rating
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niwderizan wrote a review Today
Jakarta, Indonesia3 contributions
Everything is perfect! Nice modern-peranakan interior design. Check in was smooth, the service is great, nice people, nice amenities. Location is good, close to restaurant, shopping mall and convention center. Would definitely come back again.
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Odyssey34146163183 wrote a review 24 Feb
1 contribution
Their service is highly flexible and customizable, we get check-in the hotel at 1130am while our scheduled check in time was originally 2pm. The whole hotel crew got a good vibe with them, and the whole experience was stellar 👌. Hotel itself got some killer views and the facilities was also very new
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Connector438175 wrote a review 23 Feb
2 contributions
If you are looking for a time to escape the busy life, RuMa is a great choice as it gives you a feeling of being away from the noise and you feel homey as the place is designed to feel like a home. If I’m travelling with kids, I will probably go somewhere else. Great location next to KLCC park for a nice morning or evening stroll. I had a great experience at their SEVEN Gin Bar.
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Date of stay: February 2024
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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vanessareuss wrote a review 21 Feb
1 contribution
We were more than satisfied with the hotel from start to finish. The interior design is beautiful and tasteful. The service is outstanding as is the outstanding food at Atas. We also loved spending time at the infinity pool and would definitely visit again.
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Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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abolilaa12 wrote a review 19 Feb
1 contribution
The stay was very comfortable. The staff treated us well and they were a great addition to the services and complete cleanliness in all the facilities. I hope there are more good things in the restaurant. The room is very quiet and the room service responds quickly. Thank you everyone.
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Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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darwisyah99 wrote a review 18 Feb
1 contribution
This is my 3rd stay with the hotel and has always been an amazing stay for us. Clean , prompt and big rooms. Staff was very accommodative and always make sure they provide their best service to us. Will definitely return back to hotel for my next trip.
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Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Russell W wrote a review 15 Feb
7 contributions8 helpful votes
Of all the hotels we’ve experienced, RuMa offers by far one of the most authentic hospitality from their architectural marvel to dining experience and the bed. Everything was just perfectly local for a fellow Malaysian like us! We will surely come back for more!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lois0299 wrote a review 13 Feb
Kuala Lumpur, Malaysia1 contribution
Overall it's nice hotel and food is above average. The only thing to get improvement is the quality of pillow which is too soft not suitable for side sleeper even I doubled it while sleeping. I stayed for 2 nights and I got a bit of neck pain. The room design and ambience are great.
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Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The RuMa Hotel and Residences, Other at The RuMa Hotel and Residences
Responded 1 week ago
Hi Lois, Thank you so much for taking the time to share your experience with us! We're delighted to hear that you found our hotel comfortable and relaxing and that you enjoyed our food offerings. We apologize for any discomfort you experienced with the pillow during your stay. We want you to know that guests can choose their preferred pillow type through our team. We appreciate your feedback, and we'll ensure our team is more proactive in assisting guests with their pillow preferences to provide a better sleep experience. We're thrilled that you appreciated the room design and ambiance during your stay. Your satisfaction is our priority, and we look forward to welcoming you back for an even more enjoyable stay at The RuMa Hotel and Residences. Till then, Daniyal Ng Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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IHP wrote a review 12 Feb
Jakarta, Indonesia7 contributions3 helpful votes
Great location, walking distance to klcc and pavilion mall. Good size rooms and ambiance. Stayed here with family and kids we enjoyed it and had a memorable moments. Will definitely consider when coming back to KL
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Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The RuMa Hotel and Residences, Other at The RuMa Hotel and Residences
Responded 2 weeks ago
Hi hadip, Thank you so much for taking the time to write to us! We’re really glad to hear that you had a wonderful stay here. We are looking forward to many more returns to The RuMa Hotel and Residences. Till then, Daniyal Ng Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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d_jones25 wrote a review 10 Feb
Conwy, United Kingdom616 contributions391 helpful votes
This was five star for almost everything, a lovely room & good facilities & nice breakfast. Where it fell down for us was with local advice. It was our first visit & KL is not a pedestrian friendly place. We didn’t get enough good advice from various people on the concierge team. The hotel could add value to newcomers with quality transport, restaurant, bar & sight seeing tips.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from The RuMa Hotel and Residences, Other at The RuMa Hotel and Residences
Responded 2 weeks ago
Hi jones, Thank you so much for taking the time to share your experience with us. We’re glad to hear that you had a great experience here. We do take note of your feedback regarding the services. Appreciate for constructive review and we will consider it for further improvement. We look forward to your return to The RuMa Hotel and Residences soon. Till then. Daniyal Ng Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$187 - AU$253 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
253
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE RUMA HOTEL AND RESIDENCES (AU$187): 2024 Prices & Reviews (Kuala Lumpur, Malaysia) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about The RuMa Hotel and Residences
Which popular attractions are close to The RuMa Hotel and Residences?
Nearby attractions include KLCC Park (0.3 km), Pavilion KL (0.4 km), and KLCC - Bukit Bintang Pedestrian Walkway (0.2 km).
What are some of the property amenities at The RuMa Hotel and Residences?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The RuMa Hotel and Residences?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The RuMa Hotel and Residences?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The RuMa Hotel and Residences?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The RuMa Hotel and Residences?
Conveniently located restaurants include The Grand Getaway by Grand Hyatt Kuala Lumpur, Mandarin Grill, and Horizon Grill.
Are there opportunities to exercise at The RuMa Hotel and Residences?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does The RuMa Hotel and Residences have airport transportation?
Yes, The RuMa Hotel and Residences offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The RuMa Hotel and Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does The RuMa Hotel and Residences offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The RuMa Hotel and Residences?
The staff speaks multiple languages, including English, Chinese, and Malay.