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01/10/2017 02/10/2017
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    The 5 Elements Hotel

    Lot 243 Jalan Sultan, Kuala Lumpur 50000, Malaysia
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    Lowest prices for your stay
    01/10/2017 02/10/2017
    Savings alert: 15% below average rate

    The price you found is 15% lower than this hotel's average rate of USD 33/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    USD 40*
    USD 28*
    SAVE USD 12
    USD 33*
    USD 33*
    Traveller (143)
    Room & Suite (55)
    Dining (5)
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    Overview
    • Excellent12%
    • Very good44%
    • Average28%
    • Poor10%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Multilingual Staff
    Wheelchair Access
    Meeting Rooms
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
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    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (338)
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    1 - 5 of 231 reviews

    Reviewed 10 August 2017 via mobile

    The facilities were all very nice with one glaring exception: the wifi didn't work. Sure, you can connect to the networks (I tried several) but they're so congested that nothing loads. When I sought help from the receptionist, he went through the motions, but it...More

    Thank cascadianabroad2015
    Response from The5Elements, Manager at The 5 Elements HotelResponded 3 weeks ago

    Dear cascadianabroad2015, Thank you for reviewing your recent stay with us. We are glad you had an overall enjoyable stay with us and we are truly sorry for the disappointment caused to you because of the WiFi connection during your stay with us. Please rest...More

    Reviewed 9 August 2017

    pros: a. large area, have small refrigerator, provide drinking water cons: a. dirt on sleep sheet b. the door peep hole is blurred c. aircon very loud d. locker is broken e. dirt window f. wifi is very very slow g. when I am going...More

    Thank Brian_zzk
    Response from The5Elements, Manager at The 5 Elements HotelResponded 3 weeks ago

    Dear Brian_zzk, Thank you for taking the time to leave us a review on Tripadvisor. Please accept our sincere apologies for the less than satisfactory experience during your stay with us. We greatly appreciate feedback from our guests that have stayed with us and rest...More

    Reviewed 26 July 2017

    I found this hotel very pleasant and clean. My room was only a single and not large but it was quite sufficient for my needs. I love the street that this hotel is located on and it is just round the corner from the market....More

    Thank Punter42
    Response from The5Elements, Manager at The 5 Elements HotelResponded 1 August 2017

    Dear Punter42, Thank you for writing a review on your recent stay with us. We are thrilled to learn you had an enjoyable stay with us. Many of our guests had commented that they enjoyed the location of our hotel and we are glad you...More

    Reviewed 22 July 2017 via mobile

    When we arrived after our flight, Reception had our booking details, registration paperwork & breakfast vouchers ready for us. Our room was spotless, with everything working. The breakfast restaurant has had a facelift since last year, the decor has a Chinese style, the staff are...More

    Thank hanoman30
    Response from The5Elements, Manager at The 5 Elements HotelResponded 1 August 2017

    Dear hanoman30, Thank you for your lovely review! It is great to have you and Annie back with us again, and the team and I are elated to hear that you are enjoying your stay with us. On behalf of the team, I would like...More

    Reviewed 15 July 2017 via mobile

    I with my family stay 2 night. Real condition : 1. No helper bring luggage. 2. No housekeeping service after 7 pm. Only reception for check in 3. Parking pay RM 5 / exit. 4. Reception really unfriendly especially the woman reception.More

    1  Thank johan s
    Response from The5Elements, Manager at The 5 Elements HotelResponded 1 August 2017

    Dear johan s, Thank you for taking the time to leave us a review on Tripadvisor. We are sorry to hear that you did not enjoy your stay with us. Please be assured we have taken your comments on board in regards to customer service...More

    Swiss Inn Kuala Lumpur
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    About
    Amenities
    • Top amenities
    • Breakfast included
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    Details
    • Price range
    • USD 27 - USD 80 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Priceline, Booking.com, Expedia, Asiatravel.com Holdings, Agoda, Orbitz, Travelocity, Cancelon, Hotwire and HotelQuickly so you can book your The 5 Elements Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    Add Photo Photos
    Traveller (143)
    Room & Suite (55)
    Dining (5)
    Pool & Beach (1)
    Hotel & Grounds (81)
    Bathroom (8)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Sumit J
    14 June 2017|
    Answer
    Response from The5Elements | Property representative |
    Dear Sumit J, Thank you for your question. I understand that you are referring to the review posted by our guest in May. Please be assured that we had contacted our contracted pest control provider to do a thorough... More
    0
    Votes
    Lenni M
    9 June 2017|
    AnswerShow all 4 answers
    Response from The5Elements | Property representative |
    Hi Lenni M, Thank you very much for your interest in The 5 Elements Hotel! We provide bath towel in the rooms for guests to use at no extra costs unless it was lost or damaged. We look forward to seeing you... More
    1
    Vote
    ge0sue1
    8 February 2017|
    AnswerShow all 3 answers
    Response from macoyto | Reviewed this property |
    no swimming pool
    0
    Votes

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