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The Gardens Hotel & Residences

1,218 reviews
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Traveller (683)
Room & Suite (419)
Dining (115)
Overview
  • Excellent29%
  • Very good49%
  • Average14%
  • Poor4%
  • Terrible4%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.5 Star Hotel
All hotel details
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Reviews (1,218)Write a Review
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333
546
159
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56
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All reviewsmid valleygardens shopping mallmidvalley megamallboulevard hotelthe executive loungebusiness triprain showerbedroom apartmentbig mallconvenient locationhotel guestsbreakfast buffetcomfortable hoteldecent sizecomfortable stayhotel lobbycity view
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411 - 415 of 1,146 reviews
Reviewed 14 May 2015

Staying here for a night, we have a good and great time. This hotel situated very near to Mid Valley Megamall and The Gardens Mall, easy for shopping, dining, and leisure around Kuala Lumpur. Public transport are accessible. Guests may take a commuter train from...More

Thank Allianora
Response from CommunicationsMgr, Public Relations Manager at The Gardens Hotel & ResidencesResponded 16 May 2015

Dear Reviewer, Thank you for writing in to Trip Advisor. We appreciate your positive comments and are glad to know that you enjoyed your stay at The Gardens Hotel & Residences. Thank you for your feedback. We hope to welcome you back the next time...More

Reviewed 13 May 2015

Before reaching the hotel lobby, we had to go through a notoriously heavy traffic jam along the Federal Highway, leading to Mid Valley/Gardens Shopping Complex. We took almost 30 minutes to find a parking spot!! There was no designated parking area for hotel guests, meaning...More

1  Thank DrGiGiEvil
Response from CommunicationsMgr, Public Relations Manager at The Gardens Hotel & ResidencesResponded 16 May 2015

Dear Reviewer, Thank you for writing in to Trip Advisor. We appreciate your positive comments we have also taken note of your valuable comments on how we can improve further; which it has been brought up to the attention of the department concerned. Thank you...More

Reviewed 10 May 2015

On arrival in the large lobby, staff are very welcoming, and everything is sorted without any fuss. The rooms are very good, modern clean and lots of space. All seem to have a good view through big floor to ceiling windows, with the KL Tower...More

Thank AndyjParker
Response from CommunicationsMgr, Public Relations Manager at The Gardens Hotel & ResidencesResponded 11 May 2015

Dear Reviewer, Thank you for writing in to Trip Advisor. We appreciate your positive comments and are glad to know that you enjoyed your stay at The Gardens Hotel & Residences. Thank you for your feedback. We hope to welcome you back the next time...More

Reviewed 8 May 2015

The Gardens Hotel is a fantastic 5 star hotel within the Mid Valley shopping mall. The staff are very helfpful and friendly, the rooms are well equipped with Sony Bravia TVs (It has CNN, BBC , Sports channel showing EPL matches etc), cabled internet access,...More

Thank desafinado74
Response from CommunicationsMgr, Public Relations Manager at The Gardens Hotel & ResidencesResponded 11 May 2015

Dear Reviewer, Thank you for writing in to Trip Advisor. We appreciate your positive comments and are glad to know that you enjoyed your stay at The Gardens Hotel & Residences. Thank you for your feedback. We hope to welcome you back the next time...More

Reviewed 6 May 2015

Very enjoyable stay. Being a repeat guest I appreciate the attentive service and the good amenities. The rooms are very nice and well appointed. If you have a chance, try to book for the executive floor privileges, a real treat. I am already looking forward...More

Thank Rudi M
Response from CommunicationsMgr, Public Relations Manager at The Gardens Hotel & ResidencesResponded 7 May 2015

Dear Reviewer, Thank you for writing in to Trip Advisor. We appreciate your positive comments and are glad to know that you enjoyed your stay at The Gardens Hotel & Residences. Thank you for your feedback. We hope to welcome you back the next time...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 102 - USD 162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Business Hotel in Kuala Lumpur
#42 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 102 - USD 162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Business Hotel in Kuala Lumpur
#42 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (683)
Room & Suite (419)
Dining (115)
Pool & Beach (64)
Amenities (70)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
Ask a question
Boo C
14 January 2018|
AnswerShow all 5 answers
Response from CommunicationsMgr | Property representative |
Dear Wai Chong, We have 2 bathrooms each room has one for 2 bedroom apartment. Thank you.
0
Votes
Irene L
25 November 2017|
AnswerShow all 3 answers
Response from VLKJ | Reviewed this property |
MYR 25. But the staff are very helpful and they are observant to cater to your needs. They will respond fast to serve you yeah
0
Votes
blythe81
22 August 2017|
AnswerShow all 4 answers
Response from CommunicationsMgr | Property representative |
Dear Blythe, Apologies on the delay. Yes, you can order extra bed directly from hotel. You may drop an email to reservation department they will do necessary arrangements for you. Due to limited access couldn't attach email... More
0
Votes
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Room Tips
"Rooms at the end of the corridor are peaceful. Deluxe double is adequate for a couple."
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"Not on the 13th floor please!"
Read review
"Floor we stayed on Higher one had good view of city especially at night"
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"Reserve a room that have a view of the KL skyline"
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