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The Gardens-A St Giles Signature Hotel & Residence

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Mid Valley City, Lingkaran Syed Putra, 59, Kuala Lumpur 59200 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
USD 74
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Free cancellation until 16/05/22
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USD 74
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Free cancellation until 16/05/22
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (954)
360
Panoramas (16)
Room & Suite (551)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 06/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Gardens-A St Giles Signature Hotel & Residence
Updated 06/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#50 of 699 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Designed to meet the needs of business and leisure travelers who seek an enhanced stay, The Gardens-A St Giles Signature Hotel & Residences is centrally located in the vibrant city of Kuala Lumpur within the precinct of The Gardens, Mid Valley City. Its strategic location combined with unpretentious and warm Malaysian hospitality transforms your ordinary hotel stay into a totally fulfilling experience. The hotel's 647 premier accommodations with 448 elegantly furnished guestrooms at The Gardens Hotel and 199 luxuriously spacious fully serviced residences at The Gardens Residences provides total comfort in well-designed and contemporary decor. Privacy is assured for hotel and residences guests as there are separate entrances and lobbies for each yet access to facilities is seamlessly linked through the 5th and 6th floors of the complex. The Gardens-A St Giles Signature Hotel & Residences is the first hotel in Malaysia to offer a non smoking environment throughout its guestrooms and enclosed areas. Linked to The Gardens Mall, it is surrounded by a shopping haven featuring key tenants in the form of Robinsons, Isetan, Premier Golden Screen Cineplex as well as over 200 premium branded boutiques and international offices in The Gardens North & South Towers. Undoubtedly, Mid Valley City, Kuala Lumpur is one of Malaysia's favourite destinations providing the most compelling leisure, hospitality, retail and office opportunity in South East Asia. With so much to offer and the world at your doorstep, The Gardens-A St Giles Signature Hotel & Residences is a smart and inspired choice to stay.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Nightclub / DJ
Kids pool
Airport transportation
Wifi
Outdoor pool
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
Malay

Location

Full view
99Great for walkers
Grade: 99 out of 100
164Restaurantswithin 0.5 km
12Attractionswithin 0.5 km
1449Reviews42Q+A100Room tips
Traveller rating
  • 487
  • 649
  • 187
  • 58
  • 68
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Popular mentions
Bukhari wrote a review 7 Jan
Raub, Malaysia48 contributions7 helpful votes
For clarification, we stayed at the Gardens Residences. The overall stay was very satisfying. We arrived just before 3p.m. (usual check-in time). The parking is shared with the Gardens Mall and Mid Valley Mall parking (VERY PACKED at rush hour), and you still have to enter the lobby via the mall. Nevertheless, the staff were SOP savvy and friendly. Most of the first day went smoothly. The room (two-bedroom suite, with 3 TVs) was spacious, with all the kitchen space necessary. There was also a bathroom that had a wonderful view. And then we tried the food from the Spread, the Gardens Hotel’s restaurant. The Residences wing now has an in-room dining menu from this restaurant and the staff delivered the food to our room. We ordered a Carbonara, a Caesar Salad with chicken breast meat and a jumbo chicken bakso. The carbonara was nothing special, satisfactory at most. The Caesar Salad itself was fine, apart from the slightly dried-up beef bits. However, the chicken breast meat looked, tasted and felt like three pieces of white-coloured wood (possibly grilled in the morning). The aforementioned chicken (?) actually was a RM2 addition. RM2!!!! For three pieces of wood!!! Appalling. The jumbo chicken bakso, meanwhile, had a few pieces of dry and salty bakso and a broth made from pure salt and msg only. After that experience, we knew better than to order again and resorted to the Gardens Mall to have our meals. This is where the appeal of the Gardens Residences comes into play. It is very convenient, and the variety of shops are just great. If you want to visit other parts of KL, a Grab car is within a minute away as they normally frequent the Gardens-Mid Valley Mall complex. The mall is also within walking distance of the Abdullah Hukum LRT station, in case you prefer public transport. Overall, the Gardens Residences provided a wonderful stay, pandemic or no pandemic. A great choice to stay at the Mid Valley area.
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Date of stay: December 2021Trip type: Travelled with family
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Fikiwiki wrote a review 3 Jan
Kuala Lumpur, Malaysia92 contributions85 helpful votes
Stayed here before for 10 months from October 2020 till July 2021 in their 2 bedroom residence (room 1526). Would have continued staying but had to move to a bigger place as I got pregnant. I then came back for 2 nights stay in October 2021 as I trust their staff, Nash, Swin, Jat, Shah, Sya and Hanafi to take care of me if anything happened to me being 8 months pregnant then while my husband went away on a business trip. The staffs are also the reason we stayed here for so long, was warming and amazing throughout. Their turnover rate is low, as in their staff have been with them for so long, explains how great they were treated which reflects how amazing their treatment to their residences are. Thank you for taking care of us guys! We look forward to see you guys again in the future, perhaps with the little one with us this time.
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Date of stay: October 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Gardens St Giles, General Manager at The Gardens-A St Giles Signature Hotel & Residence
Responded 2 weeks ago
Dear Fikiwiki, Thank you for patronizing The Gardens Hotel & Residences and taking the time to share us your experience. Your feedback surely puts a smile on our faces and certainly delighted to have accommodate you for the past 10 months. We are overjoyed that the team has made your stay so memorable that you return during your 8th month pregnancy. Rest assured, the team and I sends you our best wishes and we look forward in hosting your family again in the near future. Best Regards, BE Lim General Manager
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Foo wrote a review Dec 2021
1 contribution
The Gardens Hotel been always my favorite to stay whenever I’m going for a trip with family. The location, the cozy room had always been the reason why I’m coming back for good each time. This trip around I was served by Mr. Irwan since the very first moment of arrival at the hotel. He was particularly helpful & friendly. His service had enabled me to travel with ease especially when I’m with 2 kids and lots of luggage. Super well done to him & the gardens hotel ⭐️⭐️⭐️⭐️⭐️. Will definitely come back again!
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Date of stay: December 2021Trip type: Travelled with family
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Response from Gardens St Giles, General Manager at The Gardens-A St Giles Signature Hotel & Residence
Responded 2 weeks ago
Dear Foo, Thank you for choosing The Gardens Hotel & Residences as your preferred choice of hotel in Kuala Lumpur. It is always a pleasure to have you and we are grateful to your loyalty. Your kind words are very much appreciated and will encourage Irwan as well as the team to continue striving for their best. All of us here awaits for your next return for another splendid stay with the family here. Stay safe and Happy New Year! Best Regards, BE Lim General Manager
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Alissa wrote a review Dec 2021
1 contribution
Million thanks to Ms Fish for giving us a super nice and cozy room, it is very convenient to go for shopping and easy access to the malls. The cleanliness is good and the receptionist is very friendly. It was a great staycation !
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Date of stay: December 2021Trip type: Travelled as a couple
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Response from Gardens St Giles, General Manager at The Gardens-A St Giles Signature Hotel & Residence
Responded 3 weeks ago
Dear Alissa, Thank you for taking the time to share us your recent experience at The Gardens Hotel & Residences! It was a pleasure having you and certainly hope you enjoyed your staycation. Your kind compliments to Ms Fish is truly appreciated. All of us here awaits in welcoming you back for another pleasant stay, stay safe and be well till then. Best Regards, BE Lim General Manager
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Amin Ahmad wrote a review Dec 2021
1 contribution
Room cleanliness is good. Amenities are OK. Great location. Friendly service given by the staff. Special thanks to Ejat (one of their staff) who made my reservation seamless. Very attentive to my requests. Thank you!
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Date of stay: December 2021Trip type: Travelled with family
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Response from Gardens Hotel, Marketing at The Gardens-A St Giles Signature Hotel & Residence
Responded 3 weeks ago
Dear Amin Ahmad, Thank you for choosing to stay at The Gardens Hotel & Residences during your time of visit in Kuala Lumpur. We take great pride in our Malaysian Hospitality service and pleased to know you had an excellent experience of it. Ejat will certainly be delighted to hear your compliments to him once conveyed. All of us here looks forward in welcoming you back for another pleasant stay in the near future. Best Regards, BE Lim General Manager
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PRICE RANGE
USD 55 - USD 108 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the gardens hotel and residences, gardens hotel kuala lumpur, the gardens hotel residences
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
448
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Frequently Asked Questions about The Gardens-A St Giles Signature Hotel & Residence
Which popular attractions are close to The Gardens-A St Giles Signature Hotel & Residence?
Nearby attractions include The Rift (0.3 km), Mid Valley Megamall (0.3 km), and The Gardens Mall (0.1 km).
What are some of the property amenities at The Gardens-A St Giles Signature Hotel & Residence?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at The Gardens-A St Giles Signature Hotel & Residence?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at The Gardens-A St Giles Signature Hotel & Residence?
Yes, parking is available to guests.
What are some restaurants close to The Gardens-A St Giles Signature Hotel & Residence?
Conveniently located restaurants include Antipodean Mid Valley, Din Tai Fung at The Gardens Mall, and Village Roast Duck.
Are there opportunities to exercise at The Gardens-A St Giles Signature Hotel & Residence?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Gardens-A St Giles Signature Hotel & Residence have airport transportation?
Yes, The Gardens-A St Giles Signature Hotel & Residence offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Gardens-A St Giles Signature Hotel & Residence?
Yes, dry cleaning and laundry service are offered to guests.
Does The Gardens-A St Giles Signature Hotel & Residence offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Gardens-A St Giles Signature Hotel & Residence?
Many travellers enjoy visiting Kuala Lumpur City Gallery (3.7 km), Rumah Penghulu Abu Seman (5.7 km), and Istana Negara (4.3 km).
Is The Gardens-A St Giles Signature Hotel & Residence accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.