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Hotel Universal Port

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1-1-111 Sakurajima, Konohana-Ku, Osaka 554-0031 Osaka Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1455)
360
Panoramas (13)
Room & Suite (394)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Universal Port
Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 496 hotels in Osaka
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
HOTEL UNIVERSAL PORT is an official hotel of Universal Studios Japan™, located in Osaka ( Osaka Bayside ), close to Universal Studios Japan™ and Osaka Aquarium Kaiyukan. Our room space is No.1 in the area and Wi-Fi use is complementary free.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Conference facilities
Foot massage
24-hour security
Baggage storage
Car park
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Kid-friendly buffet
Kids' meals
Vending machine
Full body massage
Massage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Doorperson
24-hour check-in
24-hour front desk
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air purifier
Air conditioning
Housekeeping
Interconnected rooms available
Refrigerator
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Bottled water
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, Japanese
2117Reviews53Q+A69Room tips
Traveller rating
  • 1,256
  • 651
  • 128
  • 49
  • 33
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Popular mentions
foofighter1981 wrote a review Oct 2021
Tokyo, Japan44 contributions63 helpful votes
My friend and I noticed that online tickets to USJ had sold out a week before our trip. Rather than risk buying tickets in the morning, we looked for hotel + ticket packages on Rakuten Travel and found this place. I was pleasantly surprised at the value we got out of what we paid-- as they would say in Japanese this place has good "cost performance." We had a 2 twin bed room which was modern and very spacious. The bathroom was quite large too especially for Japanese standards. There was a long sofa against the big window that was good for relaxing, but since this hotel is mostly for leisure there was no desk/chair setup to really get any work done. The hotel is super close to both the station and the park, but if you're going to hotel from the station take the street side exit from the station instead of going through Citywalk. If you do go through Citywalk it will be a bit of a long walk. The park entrance is about a 5 minute walk as well so very close. We didn't try any of the restaurants or shops nor did we use any of the facilities, but everything looked quite good. Maybe next time.
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Date of stay: October 2021
Rooms
Location
Service
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Response from UniversalPort Marketing-department, マーケティング at Hotel Universal Port
Responded 4 weeks ago
Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.
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Ben wrote a review Jun 2020
1 contribution
Here is very convenient that it's just right beside the USJ, only 2 minutes long that you can get. When the sun goes down, the nightscape is really stunning that I just can't forget it. The most important thing is , dishes it offers, which are totally can be called delicacies. We lived there for three days, but we were not stay in USJ area that long. The second day, we went to take the JR line to get a shopping district near by, and had a wonderful shopping day then. What a unforgettable memory.
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Date of stay: July 2019
Value
Service
Sleep Quality
Room Tip: It's really good for your family come together.
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Response from 森下 友保, マーケティング at Hotel Universal Port
Responded 3 Jun 2020
Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.
Read more
Nancy H wrote a review Mar 2020
1 contribution
This place was gorgeous and I would totally go here again. I like the scenery and the the view was amazing. I would recommend this place to others. This place was a staycation that was very relaxing. I would totally come back to this place.
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Date of stay: April 2019
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Response from 森下 友保, マーケティング at Hotel Universal Port
Responded 16 Mar 2020
Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much. I heard that you were satisfied, so we are very pleased. We will continue to promote better service in the future. We sincerely look forward to your next visit.
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2016Chua wrote a review Dec 2019
Singapore, Singapore193 contributions44 helpful votes
This is our second visit. The hotel is well maintained. Room size good enough for family of 4 comfortably. Walking distance to the train station to Osaka. Very close to universal studio and restaurants.
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Date of stay: December 2019Trip type: Travelled with family
1 Helpful vote
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Response from 森下 友保, マーケティング at Hotel Universal Port
Responded 16 Mar 2020
Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time. Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
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Jellytree wrote a review Dec 2019
Sydney, Australia296 contributions124 helpful votes
This is a decent family hotel conveniently located 5 - 8mins walk from Universal Studios and City Walk/ station. Rooms were small and basic. We had 2 rooms for our family of 4 but there are other room combination options available. The Minion theme reception area was cute and the staff always presentable and friendly. The rooms were quiet and we had a view of universal studios and even got to see some fireworks in the distance. The beds and pillows were not to my liking. I think they need more supportive pillows and a pillow top for the bed. However, I guess everyone has different needs. Free wifi Internet was fast and reliable during my stay. There is also a coin laundry at the hotel which I did not use. The ferry to the Aquarium and Tempozan departs directly from the port behind the hotel. It was a nice day out for the family. Next time, I think I will choose a hotel located at City Walk to see if their beds are any better... Having said that, Universal Hotel Port is still a very good affordable option for the area.
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Date of stay: December 2019Trip type: Travelled with family
1 Helpful vote
Helpful
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Response from 森下 友保, マーケティング at Hotel Universal Port
Responded 16 Mar 2020
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.
Read more
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PRICE RANGE
USD 102 - USD 353 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
universal port hotel, universal port osaka
LOCATION
JapanKinkiOsaka PrefectureOsakaOsaka Station / Umeda
NUMBER OF ROOMS
600
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Frequently Asked Questions about Hotel Universal Port
Which popular attractions are close to Hotel Universal Port?
Nearby attractions include Universal Studios Japan (0.6 km), Universal City Walk Osaka (0.2 km), and Osaka Takoyaki Museum (0.3 km).
What are some of the property amenities at Hotel Universal Port?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Universal Port?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Universal Port?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Universal Port?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hotel Universal Port?
Conveniently located restaurants include Hard Rock Cafe, Popcorn Papa, and Egg'n Things, The Park Front Hotel.
Are any cleaning services offered at Hotel Universal Port?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Hotel Universal Port?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Hotel Universal Port?
Many travellers enjoy visiting Sumiyoshi Taisha Shrine (7.7 km), Osaka City Central Hall (6.8 km), and Osaka Prefectural Nakanoshima Library (6.7 km).
Does Hotel Universal Port have any great views?
Yes, guests often enjoy the harbour view available here.
Is Hotel Universal Port accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.