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Hotel Universal Port

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Hotel Universal Port
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1,388 Reviews from our TripAdvisor Community

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Showing 338: English reviews
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Auckland, Auckland, New Zealand
Reviewed 2 days ago NEWvia mobile

The hotel itself is very old, some of the statues around the place are so decrepit they are almost frightening. Plus really expensive breakfast with very few western choices. On the plus side, very clean & very close to universal. And also good access to a variety of restaurants just outside of Universal.

Thank KimMckay
Austin, Texas
Reviewed 14 January 2017

We stayed in this hotel during our recent visit to Universal Studio. I just absolutely loved this place. We got there early in the morning coming in from Tokyo and we were able to drop our suitcase without any hassle and just went to Universal Studio (about 5 mins walk) and spent a whole day there. When we went back...

1Thank glistenpearls
About Hotel's Favourite Review
Reviewed 3 days ago NEWvia mobile

Its a great hotel. Me and my family had a great time staying there. The staff is great and very helpful, the ladies from the cleaning service department are very helpful. Its a theme hotel so if you are travelling with kids this is the place. Its near to the port to Kaiyukan aquarium and to Universal Studio Japan.

Thank Rosalina W
Durham, United Kingdom
Reviewed 3 days ago NEWvia mobile

We spent two days at this hotel as part of our honeymoon and a tour of Japan. I managed to get a decent deal but the hotel was very expensive. However, you are paying for the locality and the fact you can walk to Universal Studios Japan which makes it so much easier if you're spending more than one day...

Thank jmclevine
San Diego, CA
Reviewed 5 days ago NEWvia mobile

We stayed for the rate, not for Universal, and it was a gem. Only a couple stops from Shin-Osaka, so we could "check in" early, leave our luggage with baggage check, and come back after check-in time to get our room key. Short walking distance from train station and Universal Citiwalk. We faced a roller coaster but the windows were...

Thank bengo4
Kuala Lumpur, Malaysia
Reviewed 1 week ago via mobile

After a long trip through Japan with our family, it was payback for our kids - Universal studios and Harry Potter. An excellent base for this purpose. It was also easy to reach the hotel by train from Kyoto and to travel to the Airport by train when leaving. The food offering close by was not very Japanese, but after...

Thank ArneMid
Jakarta, Indonesia
Reviewed 3 weeks ago

this hotel is perfect for a trip to universal studios osaka, just a short 5 min walk. it has an official US store so you can shop anytime even when you have left the park. room is clean & comfortable. staff friendly & helpful. we love the rex cafe at the lobby, great selection of to-go food.

Thank kwidayanti
ホテルユニバーサルポート, 広報担当マネージャー at Hotel Universal Port, responded to this review

Thank you very much for staying at Hotel Universal Port. We are delighted to hear that you spent a pleasant time here. Through our service we aim to provide our guests with a comfortable stay, so we sincerely hope that you will choose us again the next time you visit USJ. All of the crew are looking forward to seeing...

Sydney, Australia
Reviewed 16 March 2017

We joined a Hong Kong 5 days’ tour to Osaka, two nights stayed in Hotel Universal Port. The room was small, even no space for my luggage, we needed to put it on the sofa. The serious thing was I was bitten by one or some bugs in two nights. The nice things were I really enjoyed the high tech...

Thank Edmond L
ホテルユニバーサルポート, 広報担当マネージャー at Hotel Universal Port, responded to this review

Thank you very much for staying at Hotel Universal Port. Furthermore, in response to your report that you had been bitten by an insect in your room during your stay, we have been applying pesticide. We are also conducting regular pesticide applications, and a halt is put on the renting of a guest room if pests are discovered. We have...

Reviewed 1 March 2017 via mobile

We enjoyed ourselves at this hotel and although it came with breakfast included. We bought a few sandwiches from the cafe for breakfast. We used the breakfast coupons and top up with cash and enjoyed a very good buffet dinner instead. My kids really liked the chocolate fondue. Room was ok and we slept well. Just a short walk to...

1Thank AmosWoo
Brisbane, Australia
Reviewed 4 February 2017 via mobile

My mum and I visited Osaka for 2 nights and chose to stay at Hotel Universal Port. It's not located within the city centre of Osaka itself so if you want to be in the middle of the action of Namba, Shinsaibashi, etc. then you probably shouldn't go to this one. However, it is only 1 transfer away from Osaka...

3Thank Liane L

1,280 photos of this hotel

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  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service

Additional Information about Hotel Universal Port

Address: 1-1-111 Sakurajima, Konohana-ku, Osaka 554-0031, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka
Price Range: $160 - $568 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Universal Port 3.5*
Number of rooms: 600
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Also Known As:
Universal Port Hotel
Universal Port Osaka
Hotel Style:
#7 Family Hotel in Osaka
#9 Romantic Hotel in Osaka
#42 Business Hotel in Osaka
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Universal Port staff and other travellers.
29 questions
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San Francisco, California
2 days ago
Bangkok, Thailand
1 month ago
Manila, Philippines

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Questions? Get answers from Hotel Universal Port staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We did not know how expensive was the room, we were in a group tour.”
edmondl327, 15 Mar 2017 | Read review
“Choose the biggest and most fancy room and live your dreams.”
soverygood, 28 Dec 2016 | Read review
“Our room has the view of the sea so it was very quiet and we had a very good rest.”
655icas, 1 Nov 2016 | Read review
“Not sure but my room was perfect”
, 9 Oct 2016 | Read review
“Ask for view of universal studios. Can see a lot including Harry Porter World.”
wearea, 27 Sep 2016 | Read review
5 of 5