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HOTEL MYSTAYS Otemae

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Traveller (214)
Room & Suite (128)
Dining (5)
Overview
  • Excellent19%
  • Very good50%
  • Average21%
  • Poor6%
  • Terrible4%
Travellers talk about
Name/address in local language
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Rooms
Kitchenette
Laundry Service
Self-Serve Laundry
Free Parking
3 Star accommodation
All hotel details
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Rooms
27 Aug.28 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (395)
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1 - 5 of 223 reviews
Reviewed 4 days ago

Hotel MYSTAYS Otemae, what a joke, i would of rather stayed in a tent. We had to move to another hotel after 1 night with a 4 night booking at this hotel. At check in the reception informed us that there was no room service...More

Thank darrinapril2018
Response from shinichi w, Manager at HOTEL MYSTAYS OtemaeResponded 2 days ago

Dear Guest, Thank you very much for using HOTEL MYSTAYS Otemae, and we appreciate you taking the time to write to us. Please accept my sincere apologies for coming short of your expectations, despite the fact that you chose our hotel among many others for...More

Reviewed 9 April 2018 via mobile

The reception area of the hotel is really nice, and the staff was really helpful. We reserved a smoking room by mistake and they helped us moving to a non- smoking bigger room. We got one with two rooms ( 2 double beds) with kitchen...More

1  Thank MariaSeattle25
Response from ホテルマイステイズ大手前, Manager at HOTEL MYSTAYS OtemaeResponded 13 April 2018

Dear Guest, Thank you very much for staying at HOTEL MYSTAYS Otemae, and we appreciate you taking the time to write to us. I am also very grateful of your positive review on our staff. On the other hand, please accept my deepest apologies for...More

Reviewed 28 February 2018

We stayed here for 2 nights transit on our way to Kobe, mainly to see the castle. The hotel is typical of Mystays throughout Japan: simple, clean, and functional. The location is excellent, a short walk from the subway and a short walk to the...More

1  Thank michael755
Reviewed 20 February 2018

I stayed here with 4 other people for 1 night. The rooms are small but clean. The concierge was helpful and they can speak English. If you're staying on a budget and want to find a simple place to share with friends I would recommend...More

Thank DonnieT7
Reviewed 4 February 2018

Overall our stay in this hotel was good. The price was fairly cheap, the rooms reasonably large and the location decent. The staff were helpful and spoke English. While there was nothing exceptional about our stay here and there are almost certainly better hotels to...More

1  Thank BarkCat
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
USD 31 - USD 171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Osaka
#68 Centrally Located Hotel in Osaka
#70 Mid-range Hotel in Osaka
#92 Quaint Hotel in Osaka
Room types
Kitchenette, Non-Smoking Rooms, Smoking rooms available
Details
Price range
USD 31 - USD 171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Osaka
#68 Centrally Located Hotel in Osaka
#70 Mid-range Hotel in Osaka
#92 Quaint Hotel in Osaka
Room types
Kitchenette, Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (214)
Room & Suite (128)
Dining (5)
Amenities (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
paulinelow2004
11 October 2017|
Answer
Response from 桃樂絲 |
Yes
0
Votes
Google Translation
stephymimo
30 April 2017|
AnswerShow all 2 answers
Response from krittawits2017 | Reviewed this property |
I stayed at room on 10th floor. It has 1 bathroom and 1 toilet room separately.
0
Votes
Room Tips
"Clean simple rooms"
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"Try and updrade to room 904, its huge!"
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"Higher floors better to escape street noise...and rooms are larger on the higher floors"
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"Not sure about all the rooms. Ours overlooked the street and was a little noisy with garbage trucks."
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