We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel Sunroute Umeda

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Hotel Sunroute Umeda
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

176 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 25: English reviews
The Netherlands
Reviewed 21 April 2016

Average hotel, like most of the hotels this standard the bathroom is somewhat too small for westerners. A/C worked poorly. We were lucky to visit Osaka in a rather cool season - slept with windows open. Personnel, like everywhere in Japan, is very responsive and kind, however, knowledge of English or whatever other language than Japanese is very poor. Room...

 Report
Helpful?
Thank ineke e
Worcestershire, United Kingdom
Reviewed 21 December 2015

Good location. Close to Osaka station. Rooms were small, but perfectly comfortable. Bathroom was clean and had nice quality amenities. Wifi was provided for free, but wasn't very stable. Worked fast when it was stable. Staff were friendly and helpful. I didn't eat in the hotel, so am unable to comment on that. Overall, it was an enjoyable stay.

 Report
Helpful?
Thank Adam B
Hong Kong
Reviewed 25 November 2015

Room is one of the smallest I have ever stayed in Japan all these years. Bathroom in particularly small. Location is to the north of Umeda Station. Even further from JR Osaka. Be prepared to walk a good 10 -15 mins to take the JR. The room is clean and breakfast is excellent in terms of quality and value for...

 Report
Helpful?
1Thank llswong
Vancouver BC
Reviewed 14 November 2015

I stayed at their Ladies' only floor. it was clean, save and comfy. Some people may find their room too small but remember here is Japan. Don't use your own country's standard to measure. Great location. 3 minutes walk to Metro station and yet away from all the crowds in Umeda. Friendly service with staffs can speak English.

 Report
Helpful?
1Thank S S
Bayside, New York
Reviewed 6 September 2015

Room was decent size for a Japanese hotel, but the room smelt like smoke and urine, and the floors were ridiculously dirty (as if it hadn't been cleaned in a decade). Felt uncomfortable walking around the room and sleeping. Really regret having switched over from my original hotel in Kyoto to this one. Hotel staff had trouble speaking english and...

 Report
Helpful?
4Thank fcho218
Omaha, Nebraska
Reviewed 3 August 2015 via mobile

My original room was not satisfactory- torn, stained carpet, spotty bedspread- but the staff were able to move me to another room. The second room was clean and satisfactory. The bathrooms are clean and nice. The breakfast was tasty and the variety was good.

 Report
Helpful?
Thank Professor_Avocado
Kuala Lumpur, Malaysia
Reviewed 7 May 2015

1. Compare to my other stay in Osaka hotel, this hotel is not near at all. 2. They do not have air-con service, according to them it is due to this particular season. Luckily our room can open the window so that we can have cool air come into the room but pity my sister's room, the window is locked...

 Report
Helpful?
1Thank yeejia
Kuala lumpur
Reviewed 5 May 2015

room smell of smoke. clearly its either a smoking floor or a smoking hotel. had a room change because the window could not open. the air conditioner could be turned on but there was no cooling, ventilation was okay. weather wasn't too warm so i could get decent Zzz...location wise, its 8/10...its not shinsaibashi, but we never did go there...

 Report
Helpful?
1Thank PHamsrt
Sydney, Australia
Reviewed 26 April 2015

Other reviews note the small size of the room. Do not believe that the rooms are small - they are miniscule. The 2 of us could not both stand in the room - for 1 to stand and move in the room the other had to sit on the bed. The air con did not work - it was fixed...

 Report
Helpful?
1Thank james119000
Santa Cruz, California
Reviewed 23 April 2015

I would recommend that travelers to Osaka stay here. It is clean, efficient, and well located. The staff are welcoming and helpful. Not every staff speaks English well, but their enthusiasm made this only a slight problem. The rooms are small but felt updated and included a desk and chair. The beds were very comfortable. The breakfast had enough "western"...

 Report
Helpful?
Thank Tom H

175 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (52)
Viewed
Room/Suite (17)
Viewed
Hotel & Grounds (3)
Viewed
Bathroom (4)
Viewed
Other (28)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (114)
Viewed
Amenities (4)
Viewed
Semi-Double Room (33)
Viewed
Single Room (29)
Viewed
The Hotel (14)
Viewed
Twin Room (34)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (9)
Viewed
Room/Suite (2)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Osaka hotels
Hearton Hotel Kitaumeda
#48 of 285 in Osaka
284 reviews
Osaka Station / Umeda
Hearton Hotel Nishi Umeda
Osaka Station / Umeda
Hotel New Hankyu Annex
Hotel New Hankyu Annex
#76 of 285 in Osaka
357 reviews
Show Prices
Show Prices
Show Prices
Osaka Station / Umeda
Hotel Landmark Umeda
Hotel Landmark Umeda
#207 of 285 in Osaka
102 reviews
Osaka Station / Umeda
Hotel Nature Osaka Umeda Kishu Railway Group
Osaka Station / Umeda
Osaka Tokyu REI Hotel
Osaka Tokyu REI Hotel
#64 of 285 in Osaka
479 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Smoking rooms available
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Hotel Sunroute Umeda

Address: 3-9-1 Toyosaki, Kita-ku, Osaka 531-0072, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka > Osaka Station / Umeda
Price Range: $94 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Sunroute Umeda 3*
Number of rooms: 217
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Priceline, Expedia, Rakuten, Booking.com and Agoda so you can book your Hotel Sunroute Umeda reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#29 Spa Hotel in Osaka
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Sunroute Umeda staff and other travellers.
1 question
Ask a question
Questions? Get answers from Hotel Sunroute Umeda staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nn case you like a view: ask for it. Ours was the wall of another building.”
 of 5 bubbles 887inekee, 20 Apr 2016 | Read review
“Confirm whether they will provide air-con during your stay (super important!!)”
 of 5 bubbles yeejia, 6 May 2015 | Read review
“clean, but smells...i don't know.”
 of 5 bubbles PHamsrt, 5 May 2015 | Read review
“Ask for a room on the side away from the main street”
 of 5 bubbles J7419QKtomh, 22 Apr 2015 | Read review
“to avoid room facing the fire-fighting station.”
  • hotel view from street
  • bathroom
  • hotel twin room
 of 5 bubbles MIKELOW, 26 Jan 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay