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Hilton Osaka

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1,674 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Osaka
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Showing 882: English reviews
Reviewed 1 week ago via mobile

Summary of my stay: Staff were friendly and helpful Room size was average Rooms were clean Beds and pillows were comfortable Excellent location It's located in shopping mall and there is train station under the hotel Breakfast buffet was great Overall experience was good Recommend

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Thank Essa A
Jefferson City, United States
Reviewed 1 week ago

As a Diamond member, I was welcomed and enjoyed a wonderful room, the executive lounge was exceptionally useful for our party of three and we enjoyed our meetings there. The location across the street from the train and bus station is wonderful. 50 minutes by bus to the KIX airport leaving 100 meters from the front door.

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Thank John C
Honolulu, Hawaii
Reviewed 1 week ago

Great staff and services. Location for dining and shopping was convenient in walking distance along with transportation of the train stations, taxi and bus systems. Awesome experience of Osaka and highly recommend the Hilton Osaka for your travel plans, thank you!

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Thank L3988BHadamt
Highland, New York
Reviewed 2 weeks ago

Typical Hilton, it did have a fantastic train display for Christmas in the lobby that the kids thought was very cool. Rooms were quiet and comfy, lounge was good, reasonable selection of food & drink. Very convenient to the train station.

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Thank Erica D
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you very much for choosing to stay with us in Hilton Osaka. I am happy to learn that you enjoyed your recent stay and have taken note of the comment in reference to food variety at our Executive Lounge, which will assist in our continuous effort to improve our services and products. I am delighted to hear that you...

Reviewed 2 weeks ago

Spent 4 days vacay in Osaka/Kyoto. Stayed at the Hilton in Osaka for 2 nights. Friendly staffs at check in, eventhough it took a bit longer than i would expect, but the overall experience was not annoying at all. the room was clean and spacious. Breakfast offered good selection of both Japanese and western food. Overall experience was very good.

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Helpful?
Thank Helen C
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for your valuable feedback. Also, I would like to thank you for having availed your time to provide your constructive feedback. I am happy to learn that you enjoyed your recent stay. Your kind recognition of our service delivery is certainly gratifying and we have shared this with our staffs. This will no doubt motivate them to provide...

Plymouth Meeting, Pennsylvania
Reviewed 3 weeks ago via mobile

The Hilton Osaka is across the street from the Osaka train station, good location for travel and access to good restaurants! Hotel has good staff and food- breakfast buffet very good, exercise club and pool. Mgr Nathan is visible and interacts with the guests. Nice touch!

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Thank john k
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you very much for taking the time to provide us with your valuable feedback. We were very pleased to hear that you found our staff helpful and our facilities convenient. See the city from your room at Hilton Osaka. Across from the city’s main station and Grand Front Osaka Mall, we are ideally situated for all your travel needs....

Wellington, New Zealand
Reviewed 3 weeks ago

We had a weekend at the Hilton Osaka. Check in was a breeze, we had used the excellent choose a room before we arrived. We were treating ourselves so had club rooms. Our room was a good size, bed comfortable, great window seat that let you see wonderful views of Osaka. Japanese touches with the blinds. It was however hard...

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Thank kiwinui
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you very much for your kind review of our hotel. I am delighted to read that you enjoyed our room. Thank you also for your kind comments about our front staff, we will be sure to pass this on to them. I'm very proud to hear that our team took good care of you. Also Thank you for your...

Lincolnwood, Illinois, United States
Reviewed 4 weeks ago

I have stayed at the Hilton Osaka on numerous occasions over the years, and have always had an enjoyable stay. However, I was disappointed on this stay. I stayed on an executive floor, but it appears that my floor may have been added to the inventory, as there was no stair case to the executive lounge, so I had to...

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1Thank Bryan F
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

We would like to take this opportunity to thank you for your patronage and sharing your comments on your recent stay at the Hilton Osaka. Feedback from our guests consistently enables us to improve our service levels and operations. Please accept our sincere apologies for any inconvenience regarding the failure of setting amenity and we regret that you were not...

Reviewed 4 weeks ago

Osaka Hilton - great location and amazing service... As our flights were cancelled, we missed the first night - we called the Hilton and made the cancellation - but once we reached the hotel they hadn't canceled the previous night... Communication at the front desk was an issue... But, overall the service was amazing... The breakfast in the restaurant on...

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Thank Sameer-SFO
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you providing us and other readers with such a detailed review of Hilton Osaka. We are glad that you enjoyed your suite and the location of the hotel. Hilton Osaka is conveniently located for both business and leisure travelers. Indulge in some retail therapy in the large shopping mall connected directly to the hotel, which offers a range of...

Prague, Czech Republic
Reviewed 4 weeks ago

We stayed three nights at the Hilton Sydney and then flew to Tokyo, took the Shinkansen (bullet train) to Osaka and stayed four nights in the Hilton Osaka. I've written a trip advisor review of both hotels in the same format so you can compare. Both hotels are skyscraper city hotels and both share the same amenities; pool, executive lounge...

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Thank Feagz
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you providing us and other readers with such a detailed review of Hilton Osaka. We are glad that you enjoyed your suite and the location of the hotel. Hilton Osaka is conveniently located for both business and leisure travelers. Indulge in some retail therapy in the large shopping mall connected directly to the hotel, which offers a range of...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Windows on the World
Windows on the World
Cuisines: Bar, Pub, Wine Bar, Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set in the business and entertainment area, the Hilton Osaka hotel is linked to one of Osaka's largest shopping malls. Admire the views from Windows on the World restaurant or the Executive Lounge. Unwind in the gym, pool or relaxation salon. The hotel is 3 miles from Universal Studios Japan and 1 hour from Kansai airport. ... more   less 

Additional Information about Hilton Osaka

Address: 1-8-8 Umeda, Kita-ku, Osaka 530-0001, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka > Osaka Station / Umeda
Price Range: $279 - $864 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Osaka 4*
Number of rooms: 525
Reservation Options:
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Also Known As:
Hilton Osaka Hotel Osaka
Hilton International Osaka
Osaka Hilton International
Hotel Style:
#5 Spa Hotel in Osaka
#6 Business Hotel in Osaka
#10 Luxury Hotel in Osaka
#13 Family Hotel in Osaka
#19 Romantic Hotel in Osaka
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Osaka staff and other travellers.
25 questions
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Questions? Get answers from Hilton Osaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have better views, they offer both smoking and non-smoking rooms.”
 of 5 bubbles Ilogjr, 1 Dec 2016 | Read review
“High floor”
 of 5 bubbles aycl, 30 Nov 2016 | Read review
“Executive floors offer free breakfast in the executive lounge or in the lobby restaurant.”
 of 5 bubbles bryanf23, 10 Nov 2016 | Read review
“Splurge and include the Executive lounge in your room package.”
 of 5 bubbles GZPCManager, 7 Oct 2016 | Read review
“Ask for non smoking floor”
 of 5 bubbles Peter_Julie, 29 Sep 2016 | Read review
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