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The Westin Osaka

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1,057 Reviews from our TripAdvisor Community

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Showing 380: English reviews
Shanghai, China
Reviewed 13 January 2017

The hotel staff was nice and helpful and service was great. The hotel is well located for easy access to shops, train stations and famous night view place. The lady's floor are extremely impressive and well designed. A great experience of staying with the hotel.

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Thank 649cathy
Singapore, Singapore
Reviewed 10 January 2017 via mobile

I have stayed at this hotel more than 100 times so every time I go and stay here I feel like coming back home. The rooms are always bigger than average and quality, service, interior, exterior, food etc. are also one of the best in Osaka.

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1Thank masanorik44
San Diego, California
Reviewed 8 January 2017

big room with a beautiful view. loved the decor and the size of bathroom was huge. My favorite brand moschino is right outside the hotel made the location great. And they offer shuttles to the metro station which kinda makes it easy to get to the station or back to the hotel.

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Thank gurbeerocks
Reviewed 6 January 2017 via mobile

Wanted to finish our trip on a high so booked an executive room at the Westin Osaka and it definitely met all expectations. The hotel is very nicely presented and service is impeccable. Definitely helped that all staff spoke English well. Our room, on the 29th floor, was the largest by far this trip with gorgeous city views. The double...

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1Thank Chi Hung L
Reviewed 4 January 2017

To begin, I am an SPG Gold member, not Platinum but still not nothing either. I've stayed at this hotel 2 out of 3 times visiting Osaka and all of them were leisure stays. To start off, the good thing about this hotel is that the 2 bed rooms are double beds. To many Americans, this may sound weird that...

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3Thank Kevin L
Reviewed 2 January 2017 via mobile

One of the better Westins I've stayed at as an SPG platinum member. Definitely recommend this high quality yet affordable stay to any travellers looking to explore Osaka. The breakfast buffet is recommended for the quaint koi pond and garden view.

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Thank Jeff W
Vienna, Austria
Reviewed 31 December 2016

We stayed in a corner suite located on the south (city centre) and west (river) sides of the building. It seems that the versions with two single beds are only at higher floors (17-21), while the ones with king bed can be even at the 8th floor. Since the view adds a lot to the overall impression, I would definitely...

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Thank KuK_Traveler
Team E, Manager at The Westin Osaka, responded to this review

Thank you for your staying at the Westin Osaka. Also, thank you for your valuable comments. We are regret to hear that you had a uncomfortable experience by the connecting door. We would share your comment among our related department and try to improve the indicated points as much as possible. Thank you again for your stay and we are...

New Delhi, India
Reviewed 31 December 2016

Our family had a perfect holiday here. It's our family trip for a wedding and we all had a great time. My little girl got a little hamper bag to welcome her since check in. VEry thoughtful. The beds were magnificent!

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Thank alandkate2016
Team E, Manager at The Westin Osaka, responded to this review

Thank you very much for your choosing the Westin Osaka for your last visit to Osaka. Also, happy wedding for your family. We are more than happy to hear that you had a pleasant stay with us for your very special occasion. We are looking forward to welcoming you back to Osaka and the Westin Osaka again for another occasion....

Taipei, Taiwan
Reviewed 30 December 2016

We had a family gathering in Osaka this year, taking up seven rooms at the Westin Osaka. The hotel is located in the Umeda, next to the Umeda Sky Garden building, about 1km from the Osaka train station. The hotel itself is a very nice building with very large rooms (probably twice as big as a "normal" Japanese hotel room)...

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Thank PSYeh
Team E, Manager at The Westin Osaka, responded to this review

Thank you very much for your staying at the Westin Osaka. Also, thank you for your valuable comment. Regarding the location you have indicated, we are happy to inform you that it would be much improved as the new development to North area of Osaka station proceeded. Thank you again for your stay and we are looking forward to welcoming...

Nanjing, China
Reviewed 29 December 2016

1.good price for spg member. 2. big room. shower water supply is big. 3. employee warm service. 4. convenient location. walking to osaka station ~10min. shuttle bus frequency is high. pickup location is easy to find based on hotel webpage. 5. got the kix airport bus service.

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Thank ningl997
Team E, Manager at The Westin Osaka, responded to this review

Thank you very much for your choosing the Westin Osaka for your last visit to Osaka. Also, thank you for your valuable comments. We are happy to hear that you had a pleasant stay with us. We would try to improve our services and facilities more and more consecutively in the future then, your continued patronage would be very much...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Amadeus
Amadeus
Cuisines: Italian, International
Lobby Lounge
Lobby Lounge
Cuisines: Cafe
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Osaka

Address: 1-1-20 Oyodonaka, Kita-ku, Osaka 531-0076, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka > Osaka Station / Umeda
Price Range: $229 - $520 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Osaka 4*
Number of rooms: 303
Reservation Options:
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Also Known As:
The Westin Osaka Hotel Osaka
Westin Osaka
Osaka Westin
Hotel Style:
#6 Spa Hotel in Osaka
#13 Luxury Hotel in Osaka
#16 Family Hotel in Osaka
#27 Business Hotel in Osaka
#30 Romantic Hotel in Osaka
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Osaka staff and other travellers.
23 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get a free upgrade to corner suite”
 of 5 bubbles Drivinghomeforxmas, 20 Feb 2017 | Read review
“703 for a Japanese experience.”
 of 5 bubbles nerdilingus, 1 Feb 2017 | Read review
“it doesn't matter”
 of 5 bubbles kevinlL1240MG, 3 Jan 2017 | Read review
“Corner suites on upper floors are worth the extra money.”
  • Umeda side view from corner suite 21st floor
  • River side view from corner suite 21st floor
 of 5 bubbles KuK_Traveler, 31 Dec 2016 | Read review
“Get an executive room if you can. ”
 of 5 bubbles Carla0823, 21 Nov 2016 | Read review
5 of 5