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Swissotel Nankai Osaka

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2,938 Reviews from our TripAdvisor Community

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Showing 1,867: English reviews
Glendale
Reviewed yesterday NEW

Overall great experience with very friendly staff. Room was kind of small for $400 per night, but the view was fantastic. Shower door does not close all the way so too much water got on the floor which was a bit inconvenient. Spa and pool facilities were very relaxing and I highly recommend a massage from Lisa.

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Thank kystobeku
Reviewed yesterday NEW

Went there in early September for honeymoon. Excellent service and care provided. The hotel staff went out on a limb to ensure we have the proper ticket to board the train back to the airport!! will definitiely come back!! and highly recommended

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Thank Beatrice C
Al Jubail, Saudi Arabia
Reviewed 2 days ago NEW

Japanese room style in OSAKA downtown with modern interior is inspiring, the room is even more fabulous than I expected. However, I shall book the room Waraku instead of Waon while we're a family with four adults, the space is a little bit too tight for us. Waon is more suitable for the family of young couples with child. The...

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Thank KAI-CHIEH C
Bangkok, Thailand
Reviewed 2 days ago NEW

Good location.nice view from my room. Very convenient if you plan to take the train in Osaka. Staff was helping us carrying our luggages to Nankai train. really appriciated that I'll be back again for sure.

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Thank 212prattanay
philippines
Reviewed 2 days ago NEWvia mobile

Location is top since it is right at the nankai train stop. Very very convenient to do everything. Hotel is well appointed. Guest services cannot be faulted. They are very accommodating, respectful and always trying to help. Most staff I have encountered can speak english quite well.

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Thank eddc
Manila, Philippines
Reviewed 2 days ago NEWvia mobile

My friends & I booked two rooms at this hotel to celebrate a friend's birthday. All the hotel staff were very courteous and most helpful. The location was perfect with easy access to the train station, mall and just a couple of minutes walk to Dotonburi. The concierge was most helpful in terms of recommending restaurants, making reservations for us...

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Thank LeahManila
Makati, Philippines
Reviewed 2 days ago NEW

The pillows aren't big enough but still had relaxing sleep. The bathroom is simple yet modern and plus not so good hotel shampoo and conditioner unlike the other Japanese hotels I've stayed in before. I wasn't fond of the breakfast, it lacks choices. The people are nice and helpful. The location is good as well. Just had a problem with...

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Thank innasantiago
Manila
Reviewed 3 days ago NEWvia mobile

I chose this hotel because i was traveling with my 80-year old dad. The hotel is centrally located in Osaka and is above the Nankai train station. Thus, from Kansai Airport (KIX), one can take the Rapi:t or the ordinary train to Osaka Nankai station and the hotel is just above it. Below it is the Midosuji line subway that...

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Thank WorldtravellingPooh
Manila, Philippines
Reviewed 5 days ago NEW

Much has been written about how convenient the location is to shopping areas and transport services. For me,knowing how Japanese people are, I found the staff very helpful. We were supposed to catch a very early flight back home so we wouldn't be able to have our buffet breakfast (part of the accommodation package). Prior to arrival, I emailed them...

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Thank gladys s
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear gladys s, Greetings from Swissôtel Nankai Osaka! It is always a pleasure to receive positive feedback and delightful to know that our colleagues fully understood your needs, especially with the breakfast offering and that they contributed to making your stay a memorable one. We thank you once again for your delightful review and we certainly hope you will choose...

Singapore, Singapore
Reviewed 5 days ago NEW

It was our second stay in Swissotel Nankai Osaka, and it was as good as ever. The service from the bell captains and the rest of the staff was even more attentive than I remembered it to be 2 years ago. We stayed in an advantage triple room and the room was spacious enough for the three of us to...

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Helpful?
Thank GraciaW83
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear GraciaW83, It is very rewarding to read your nice comments about your stay at Swissôtel Nankai Osaka and we are proud to have you as a returning guest. We strive to make personal connections with our guests and deliver a heartfelt service, therefore we are pleased to read that our team member was able to far exceed your expectations!...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Swissotel Nankai Osaka is a five-star luxury hotel ideally located in the heart of Namba, Osaka’s most exciting entertainment, shopping and dining district. The hotel sits above Namba station and is the only Osaka hotel that offers a direct link to Kansai International Airport with the Rapid Express Train taking just 30 minutes door-to-door. The nearby subway serves as a convenient mode of transportation to many of the popular tourist destinations such as Kyoto, the ancient capital of Nara and the picturesque Kobe. ... more   less 

Additional Information about Swissotel Nankai Osaka

Address: 5-1-60 Namba, Chuo-ku, Osaka 542-0076, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Price Range: $259 - $843 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Nankai Osaka 4*
Number of rooms: 548
Reservation Options:
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Also Known As:
Swissotel Nankai Osaka Hotel Osaka
Swissotel Nankai Hotel Osaka
Osaka Swissotel Nankai Hotel
Hotel Style:
#4 Romantic Hotel in Osaka
#4 Business Hotel in Osaka
#4 Family Hotel in Osaka
#8 Luxury Hotel in Osaka
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Nankai Osaka staff and other travellers.
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Questions? Get answers from Swissotel Nankai Osaka staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If spaciousness if a concern, please make sure to specify or choose the bigger room size.”
 of 5 bubbles mecc2014, 18 Nov 2016 | Read review
“High floor for the view”
 of 5 bubbles RuthyNewJersey, 13 Nov 2016 | Read review
“Non-smoking room”
 of 5 bubbles justing793, 15 Oct 2016 | Read review
“High floor will probably be more quiet”
 of 5 bubbles albert_ma, 13 Oct 2016 | Read review
“good location, choose junior suites rather than standard room”
  • For high floor, you will have good city view, or you can go to Tavola 36.
 of 5 bubbles markwaiwahl, 7 Aug 2016 | Read review
5 of 5
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