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Hotel New Otani Osaka

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Hotel New Otani Osaka
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1,113 Reviews from our TripAdvisor Community

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Showing 412: English reviews
Bangkok, Krung Thep, Thailand
Reviewed 16 December 2013

Great location near Osaka Castle and easy access to train transport. Guest room is large, clean and comfortable.Also, room facing Osaka castle are having a nice view of castle. All staff are nice. There are free wifi available in the room.

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1Thank DaKled
Hong Kong
Reviewed 4 December 2013

A very nice and comfortable hotel, reasonable price and is good for vacation. Rooms facing the Osaka Castle are having a very good view of the castle and are particularly attractive during night time when spot lights are shinning on the castle. Guest rooms are spacious, clean and comfortable, other services provided are admirable. One of the defect is the...

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Thank LauYK
Bari, Italy
Reviewed 26 November 2013

The New Otani Hotel is located in a very nice area and is looking the Osaka castle. Moreover it is not too far from Namba. Hotel is wonderful in all details: very clean, comfortable, high speed free internet, beautiful room view, large rooms, not too expensive. The only defects are breakfast and wellness centre. Breakfast could be improved a lot,...

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Thank Giuseppe2011
Reading, United Kingdom
Reviewed 24 November 2013

Fantastic location near Osaka Castle. Very easy connection for train transport. Rooms were excellent. Family loved breakfast, but occasionally at times the team seemed to not be able to replenish the buffet fast enough, so a bit of a wait for favourites. Did not have dinner in the hotel so cannot comment on restaurants. So much choice close by. I...

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1Thank rockdrive22
A TripAdvisor Member
Port Lincoln
1 review
1 helpful vote
Reviewed 15 November 2013

Comfortable, very spacious room with beautiful view of Osaka Castle. Although a little out of the way (in the Business district) we didn't find this a problem & enjoyed our stay very much. The rooms are a little dated but large & comfortable although the bed & pillows hard (as typical in Japan). Staff were excellent & more than happy...

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1Thank A TripAdvisor Member
Richmond, Canada
Reviewed 15 November 2013

The size of the room was huge when compared with the one we stayed at the last time we were in Osaka. Also the view was magnificent and the hotel was close to the subway station as well as the JR Loop Line Station. There were numerous shops and restaurants within walking distance. There was no doubt that we got...

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Thank 578francisw
A TripAdvisor Member
Sydney, Australia
1 review
Reviewed 14 November 2013

This was our second stay at The New Otani and would certainly stay here again. We requested the same room as the previous year and were very pleased to be granted our request. The view of Osaka Castle and surrounding parks is gorgeous and it is very quiet. It is not near the hustle and bustle of entertainment areas but...

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Thank A TripAdvisor Member
Canterbury, United Kingdom
Reviewed 10 November 2013

We got one of the junior suites overlooking the castle and downtown Osaka. The view was superb, especially at night when the sun sets. The room was spacious and comfortable but I have to say a little dated, especially in the bathroom. Beds were comfortable and the room was very quiet. Amenities tray was very sparse though - you have...

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Thank Andrew Y
Sydney, Australia
Reviewed 2 November 2013

Sot bed good size room , charming , courteous female room staff . Great Room with view of the Jo that looks stunning at night , across the road is a wonderful Okinomiyaki restaraunt in true Osaka style , must visit . The only downer was that you have to walk a bit from Osaka Jo koen train station ..not...

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Thank Bomboratravel
A TripAdvisor Member
Zion Crossroads, Virginia, USA
1 review
1 helpful vote
Reviewed 18 October 2013

This is the third time we have had the pleasure of staying at your hotel and we have enjoyed the stay immensely. Your staff are extremely friendly and helpful, the restaurants are superb, and our recent stay was the best ever. We have always enjoyed the New Otani, but this time was the best yet. Your staff was very helpful...

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1Thank A TripAdvisor Member

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Sakura
Sakura
Cuisines: French
Taikan-En
Taikan-En
Cuisines: Chinese
Keyaki, Teppan Grill
Keyaki, Teppan Grill
Cuisines: Japanese, Barbecue
Satsuki Lounge
Satsuki Lounge
Cuisines: Cafe
Mikan
Mikan
Cuisines: Japanese
Satsuki All-Day Dining
Satsuki All-Day Dining
Cuisines: International
Kidokoro Isshin
Kidokoro Isshin
Cuisines: Japanese
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel New Otani Osaka is facing the verdant expanse of Osaka Castle and Park, yet offers an easy access to the city center as well as major visitors sites in Kyoto, Nara and Himeji. Its naturally lit four-storey Atrium Lobby immediately lets the guests know their stay will be a special one. Impeccable service and stylish comfort assure top quality accommodation as well as a personal satisfaction for every guest. From your room, enjoy a "Royal View" of Osaka Castle. ... more   less 

Additional Information about Hotel New Otani Osaka

Address: 1-4-1 Chuo-ku Shiromi, Osaka 540-8578, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka
Price Range: $175 - $457 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel New Otani Osaka 4*
Number of rooms: 525
Reservation Options:
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Also Known As:
New Otani Osaka
Osaka New Otani Hotel
Hotel Style:
#5 Business Hotel in Osaka
#10 Family Hotel in Osaka
#10 Luxury Hotel in Osaka
#15 Romantic Hotel in Osaka
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Questions & Answers

Here's what travellers have asked, with answers from Hotel New Otani Osaka staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request for the castle view”
johanc118, 20 Apr 2017 | Read review
“High Floor, Castle View (Centre of Building)”
Swissfoodie, 13 Apr 2017 | Read review
“Osaka Castle View is a must get!”
vincentimbec, 8 Apr 2017 | Read review
“Look at reviews.”
perpetuac2015, 7 Apr 2017 | Read review
“Rooms with the Osaka castle view”
hasanarif, 17 Feb 2017 | Read review
5 of 5