We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel New Otani Osaka

Agoda.comUSD 152*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 180*
USD 152*
Great Deal
USD 162*
USD 162*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Hotel New Otani Osaka
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,140 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 421: English reviews
Start your review of Hotel New Otani Osaka
 Click to rate
Burleigh Heads, Australia
Reviewed yesterday NEW

What a perfect location for a hotel. When you are travelling, it helps to have a place to stay that is close to at least one of the major attractions in the area. So when Maddie S., in her TripAdvisor’s 3 Days in Osaka, says: “If there is one must-see for any visitor to the city, Osaka Castle is it,”...

 Report
Helpful?
Thank mike g
Reviewed 1 week ago via mobile

When I first booked this hotel, it was one of the cheapest we could find around our date and near the train station. We wanted a good hotel that's not dodgy, and safe. This hotel is literally across the road from the train station. It is situation across the road from the Osaka Castle and if you book the room...

 Report
Helpful?
Thank Lis K
New_Otani_Osaka, 支配人 at Hotel New Otani Osaka, responded to this review

Thank you very much for leaving such valuable comments on our site. It is a pleasure to know that you appreciated our facilities and service. We thank you again and look forward to your next visit to the New Otani Osaka. Manager, Hotel New Otani Osaka

Hiroshima, Japan
Reviewed 1 week ago

We had a good size room, two twin beds, but was still big enough for us to sleep with our 2 young children. Near the Osaka castle! Enjoyed the oishii breakfast, it had both Japanese and American. Great variety! Friendly customer service. Did not allow children in pool, needed to be 18 years or older.

 Report
Helpful?
1Thank Kkohara
New_Otani_Osaka, 支配人 at Hotel New Otani Osaka, responded to this review

Thank you very much for staying at Hotel New Otani Osaka. We are pleased that you are happy with your stay with us. Your words give us incentive to continue to offer the best at all times. We look forward to welcoming you back to Hotel New Otani again. Manager, Hotel New Otani Osaka

Mobile, Alabama
Reviewed 1 week ago

The staff was super friendly and went out of their way to help us. It is directly across from the arena, a national heritage park, the train station and the Osaka-Jo Castle. Everything was in easy walking distance. The rooms were nice and clean as well.

 Report
Helpful?
Thank Kristina P
New_Otani_Osaka, 支配人 at Hotel New Otani Osaka, responded to this review

Thank you very much for leaving such wonderful comments on our site following your recent stay. We are so happy to know that our location and service were to meet with your expectation. We are looking forward to your next visit to Hotel New Otani Osaka. Manager, Hotel New Otani Osaka

Singapore, Singapore
Reviewed 2 weeks ago via mobile

I came here for lunch and alas the sushi restaurant is not listed here Took a walk round the lobby. It's cavernous but dowdy. Japanese hospitality is great but they need to upgrade their hardware They have an art gallery too that sells Buffet. Impressive

 Report
Helpful?
Thank bcheong
New_Otani_Osaka, 支配人 at Hotel New Otani Osaka, responded to this review

Thank you for your frank and honest review of your visit out hotel. We really regret that your could not find Sushi restaurant, it's on the third floor. If you will have chances to return to Osaka, we will be happy to welcome you again to Hotel New Otani Osaka. Manager, Hotel New Otani Osaka

India
Reviewed 3 weeks ago

We stayed for 2 nights in a Junior suite in the hotel. Placed on a higher floor overlooking the Osaka Castle with the Sakura in full bloom was a blissful experience. The rooms are splendid, the service excellent, and the food superb....most of all a great location if on a holiday.

 Report
Helpful?
1Thank IndiaRavi
New_Otani_Osaka, 支配人 at Hotel New Otani Osaka, responded to this review

Thank you very much for leaving such valuable comments on our site. It is a pleasure to know that you appreciated our Junior Suite Room, our view and service. We thank you again and look forward to your next visit to the New Otani Osaka. The Manager, Hotel New Otani Osaka

Calgary, Canada
Reviewed 3 weeks ago

This was our first trip to Japan and we are so thankful we stayed 7 nights at the New Otani in Osaka. It was the very best hotel we have stayed at in our travels. The staff were fabulous and the hotel was perfect. It was an amazing stay. The woman at the considerate was so fantastic. She went out...

 Report
Helpful?
Thank charlie19902017
New_Otani_Osaka, 支配人 at Hotel New Otani Osaka, responded to this review

Thank you very much for leaving such wonderful comments on our site following your recent stay. We are so happy to know that our facilities and service were to meet with your expectation and make your anniversary stay unforgettable trip. We are looking forward to your next visit to Hotel New Otani Osaka. The Manager, Hotel New Otani Osaka

Malmö, Skåne Län, Sweden
Reviewed 4 weeks ago

Large hotel, across the street from Osaka Castle. There isn't much to do near the hotel, but if you want the best view of Osaka castle, this hotel has it. Go upstairs to the sky bar, pick a window seat, order a nice glass of wine, reasonably priced, and get a birds eye view of the top landmark in Osaka....

 Report
Helpful?
Thank Robert B
New_Otani_Osaka, 支配人 at Hotel New Otani Osaka, responded to this review

Thank you very much for leaving such lovely comments on our site following your recent stay. We are so happy to know that our location and view were to meet with your expectation. We are looking forward to your next visit to Hotel New Otani Osaka. Manager, Hotel New Otani Osaka

Jakarta, Indonesia
Reviewed 4 weeks ago via mobile

We stayed for 4 nights in Hotel New Otani Osaka, and everything was perfect. We booked for a small double room but we got a very very big room. They upgraded my room with no charge. How happy I was! I can see Osaka Castle and many sakura trees from the window. Very pretty! The hotel is located few steps...

 Report
Helpful?
2Thank MeicyMessy
New_Otani_Osaka, 支配人 at Hotel New Otani Osaka, responded to this review

Thank you very much for staying at the Hotel New Otani Osaka and for leaving your wonderful review. We are always pleased to hear that our guests are happy with our hotel and our service. We look forward to welcoming you back to our hotel again in the future. Manager, Hotel New Otani Osaka

New Delhi, India
Reviewed 5 weeks ago via mobile

The secret to a successful Osaka visit is ensuring a great location. You don't definitely want to travel on the super efficient but still complicated Public transport system of the city, since let's facing it can be a little confusing for even the most seasoned traveler. Also, time budgeting is of the essence since you want to lap up as...

 Report
Helpful?
1Thank Pratikch
New_Otani_Osaka, 支配人 at Hotel New Otani Osaka, responded to this review

Thank you very much for leaving such wonderful comments on our site following your recent stay. We are so happy to know that our location and facilities were to meet with your expectation. And we will make your opinion the future reference. We are looking forward to your next visit to Hotel New Otani Osaka. Manager, Hotel New Otani Osaka

1,029 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (554)
Viewed
Room/Suite (117)
Viewed
View from Room (91)
Viewed
Hotel & Grounds (71)
Viewed
Bathroom (35)
Viewed
Dining (12)
Viewed
Business Centre/Function Rooms (2)
Viewed
Pool/Beach Area (2)
Viewed
Other (224)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (414)
Viewed
Amenities (88)
Viewed
Hana Suite (82)
Viewed
Pool (22)
Viewed
Dining (66)
Viewed
Superior Double Room (44)
Viewed
Superior Junior Suite (68)
Viewed
The Hotel (44)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (61)
Viewed
Hotel & Grounds (6)
Viewed
View from Room (6)
Viewed
Room/Suite (11)
Viewed
Dining (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (34)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Osaka hotels
Osaka Station / Umeda
Hotel Granvia Osaka
Hotel Granvia Osaka
#52 of 303 in Osaka
1,361 reviews
Imperial Hotel Osaka
#6 of 303 in Osaka
897 reviews
Show Prices
Show Prices
Show Prices
Shinsaibashi / Nanba / Tennoji / South Area
Swissotel Nankai Osaka
Shinsaibashi / Nanba / Tennoji / South Area
Cross Hotel Osaka
Cross Hotel Osaka
#9 of 303 in Osaka
1,323 reviews
Osaka Station / Umeda
RIHGA Royal Hotel Osaka
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Sakura
Sakura
Cuisines: French
Taikan-En
Taikan-En
Cuisines: Chinese
Mikan
Mikan
Cuisines: Japanese
Satsuki Lounge
Satsuki Lounge
Cuisines: Cafe
Keyaki, Teppan Grill
Keyaki, Teppan Grill
Cuisines: Japanese, Barbecue
Satsuki All-Day Dining
Satsuki All-Day Dining
Cuisines: International
Kidokoro Isshin
Kidokoro Isshin
Cuisines: Japanese
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel New Otani Osaka is facing the verdant expanse of Osaka Castle and Park, yet offers an easy access to the city center as well as major visitors sites in Kyoto, Nara and Himeji. Its naturally lit four-storey Atrium Lobby immediately lets the guests know their stay will be a special one. Impeccable service and stylish comfort assure top quality accommodation as well as a personal satisfaction for every guest. From your room, enjoy a "Royal View" of Osaka Castle. ... more   less 

Additional Information about Hotel New Otani Osaka

Address: 1-4-1 Chuo-ku Shiromi, Osaka 540-8578, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka
Price Range: $171 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel New Otani Osaka 4*
Number of rooms: 525
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Fastbooking, Hotels.com, Agoda, Travelocity, Hotwire, Rakuten, Priceline, Cancelon, TripOnline SA and HotelQuickly so you can book your Hotel New Otani Osaka reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
New Otani Osaka
Osaka New Otani Hotel
Hotel Style:
#5 Business Hotel in Osaka
#10 Family Hotel in Osaka
#10 Luxury Hotel in Osaka
#15 Romantic Hotel in Osaka
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel New Otani Osaka staff and other travellers.
21 questions
Ask a question

See all questions (21)

Questions? Get answers from Hotel New Otani Osaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high level room with a view of the castle, ideally away from the daytime construction - although windows are quite soundproof.”
B2724PNmikeg, 26 May 2017 | Read review
“overlooking Osaka Jo Castle and the park”
980kristinap, 16 May 2017 | Read review
“Just check on the construction next door.”
charlie19902017, 6 May 2017 | Read review
“request for the castle view”
johanc118, 20 Apr 2017 | Read review
“High Floor, Castle View (Centre of Building)”
Swissfoodie, 13 Apr 2017 | Read review
5 of 5
Agoda.com
USD 152* /night
View Deal
Official WebsiteUSD 162
TravelocityUSD 162
CancelonUSD 180
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates