Moxy Osaka Shin Umeda
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Moxy Osaka Shin Umeda

部屋に飾っているユニークな絵画
Traveller (59)
Sky tower is walking distance
Room & Suite (39)
朝食はカウンターから好きなものを取って
Dining (28)

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About

4.0
#197 of 443 hotels in Osaka
4.3 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
4.2 of 5 bubbles
Value

Located at a prime location in Umeda, the hotel is only 5 minutes’ walk from JR Fukushima station. Our hotel offers 288 chic and cozy guest with the latest Moxy brand standards and great facilities designed to have FUN! This includes the brand’s signature Bar Moxy with its outdoor terrace and its bustling atmosphere!

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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Non-smoking hotel
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Wine / champagne
Sun terrace
24-hour front desk
Laundry service
Self-serve laundry
Ironing service
Room features
Soundproof rooms
Air conditioning
Housekeeping
Interconnected rooms available
Safe
Refrigerator
Cable / satellite TV
Bath / shower
Seating area
Telephone
Bottled water
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Quaint
City View
Languages Spoken
English, French, Indonesian, Japanese and 1 more
Hotel links
Special Offer:Earn points toward free nights.

Location

7-22-1 Fukushima Fukushima-Ku, Osaka 553-0003 Osaka Prefecture
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 96 out of 100
96
Itami Airport
Kobe Airport
25.2 km
See all flights
Fukushima
5 minRailway
40Reviews2Q+A0Room tips

Reviews
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Detailed Reviews
DjK wrote a review Jan 2021
Hirakata, Japan23 contributions33 helpful votes
5.0 of 5 bubbles
I really enjoyed staying at Moxy Tokyo previously and this one in Osaka Shin Umeda was great also!
Just opened last year, design is again top-notch, service is relaxed yet professional and I loved the games in the lobby. Location was ok to me, to travel around maybe better use the nearby Fukushima station with the Osaka Loop Line rather than Umeda station, except if you go shopping in that area.
Overall very good value for money so highly recommended!
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Date of stay: November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Moxy Osaka Shin Umeda, Other at Moxy Osaka Shin Umeda
Responded 13 Jan 2021
Dear Thomas, Thank you for staying with us! We are happy to hear that you had fantastic stay with us! We are looking forward to welcoming you back again. Moxy Osaka Shin Umeda Crew
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DrAlla61 wrote a review Apr 2024
Connecticut187 contributions55 helpful votes
5.0 of 5 bubbles
Moxy Osaka Shin Umeda is very conveniently located near Osaka station for an easy access to trips to Nara, Himeji, Hiroshima, Kyoto and Kansai Airport.
Rooms are small, but clean and comfortable.
Front desk is very pleasant and helpful, excellent English communication.
Great value hotel
Read more
Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
R4303CCianm wrote a review Sept 2023
Derbyshire, United Kingdom46 contributions41 helpful votes
5.0 of 5 bubbles
Check in very quick and easy.

Great rooms. Very large when compared to those in Tokyo and Kyoto. Bed very comfy. Lovely shower room with instant hot water. Very clean and well looked after. However while a kettle in the room there were no cups, tea, coffee, etc.

Bar reasonable with a couple of local beers on draft and some imports in bottle. Wine can be very expensive unless you choose the house wine.

Staff were very helpful
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Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Osaka Shin Umeda Moxy, その他 at Moxy Osaka Shin Umeda
Responded 30 Jan 2024
Thank you for choosing to stay at Moxy Osaka Shin Umeda. We sincerely appreciate you taking the time to share your feedback with us amidst your busy schedule. We are delighted to receive your kind words regarding the room. Additionally, please note that coffee and tea are available at BAR MOXY on the first floor, so please feel free to use it during your next visit. We look forward to welcoming you back as our guest. Thank you for your continued support of Moxy Osaka Shin Umeda. Best regards, The Moxy Osaka Shin Umeda Crew
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
foofighter1981 wrote a review Oct 2021
Tokyo, Japan42 contributions84 helpful votes
2.0 of 5 bubbles
I had been looking forward to staying here for work + play and it turned out to be a terrible experience.

Up until my last day I was OK with the compact minimalist room that basically had no storage / closet space and nowhere to sit, but after encountering confrontational staff at check out I will never stay here again-- and recommend fellow Marriott members to stay away. One staff member was clearly clueless on the benefits available to members and even argued with me as I tried to talk to another staff member. Shameful seeing this at a Marriott property let alone in Japan.

The lobby social area was probably the one great thing about this property but there seemed to be a lot of random folks hanging out for just the restaurant and weren't not guests of the hotel.

Location wise it's not super close to Fukushima Station but not exactly far either, though it would not be a great walk in the rain. 1000 - 2000 yen taxi to and from Umeda / Osaka Stations depending on where you're going.

Thankfully I had a reservation at my standby property, Courtyard Shin Osaka, for the rest of my trip and they were great as usual. Avoid this property as I imagine any other Marriott group property in Osaka will be better.
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Date of stay: October 2021
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Moxy Osaka Shin Umeda, Other at Moxy Osaka Shin Umeda
Responded 7 Nov 2021
Dear foofighter1981 Thanks for sharing your experience at our Marriott Marquis Queen's Park. With regards to the inconveniences you encountered, we regret the circumstances and please accept my sincere apology for this regard. Your valuable feedback will be shared with the concerned departments as to ensure we prevent recurrences of similar situations. I hope that we will have the opportunity to make amends on a future visit and I would enjoy assisting you with that planning. I know that we can create and deliver a much better experience than you have had! Hope to hear from you when the time is right! Warm regards, Captain Mari Tomoda
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choco_moco wrote a review Jan 2024
Manila, Philippines6 contributions2 helpful votes
2.0 of 5 bubbles
Originally had reservations here for three days, but checked out, after one day and went to another Marriott property. The room was very minimalist, looked like I was staying at a warehouse. I guess that is their style.
After going to the breakfast, I knew it was time to checkout. Not sure if it was a vegan breakfast or not, but there were no meat option, very limited breakfast. Then, I wanted two cafe lattes and they wanted me to pay ¥1,600 for it - on top of breakfast. Yeah, time to checkout.
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Osaka Shin Umeda Moxy, その他 at Moxy Osaka Shin Umeda
Responded 28 Jan 2024
Thank you for visiting Osaka and choosing to stay at Moxy Osaka Shin Umeda. We appreciate your participation in our review process, and thank you sincerely for your feedback. We regret to learn that we may not have met your expectations, and we apologize for any inconvenience or negative experience this may have caused. Once again, thank you for your feedback. We look forward to the opportunity to welcome you again in the future. Wishing you a wonderful day ahead. Moxy Osaka Shin Umeda From all of the crew
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
linng59 wrote a review Apr 2024
Los Angeles, California5 contributions8 helpful votes
1.0 of 5 bubbles
I expected the rooms to be small but the lack of amenities makes this hotel very uncomfortable. It’s not just the lack of space, it’s the lack of coffee makers, refrigerators and tv’s that work. One step up from a Youth Hostel!! It is cheap but there is a reason for that. Will not stay at a Moxy again!
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Panchali D wrote a review Apr 2024
New York City, New York111 contributions123 helpful votes
4.0 of 5 bubbles
Chic and modern hotel. Easy access to the subway which you can walk- note 6 blocks.
The front staff is minimal- meaning one person has multiple roles. The rooms are tight and have a steampunk decor. Breakfast is in the lobby. The items were placed all over the lobby so you have to walk around everywhere to find or choose an item.
Most importantly, the surrounding area is quiet and relaxing.
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Date of stay: April 2024
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Worldtraveler-! wrote a review Dec 2023
Los Angeles, California18 contributions
5.0 of 5 bubbles
Great hotel in the heart of Osaka. Clean, modern and trendy. Easy access to the train station and tons of restaurants and bars nearby. The room was bigger than expected. Breakfast was very good and also larger than we thought it would be. We would definitely stay here again.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Osaka Shin Umeda Moxy, その他 at Moxy Osaka Shin Umeda
Responded 28 Jan 2024
Thank you very much for choosing Moxy Osaka Shin Umeda this time. We sincerely appreciate you taking the time to share your feedback despite your busy schedule. We are delighted to hear your compliments regarding the accessibility and the room. We hope you will have the opportunity to enjoy your stay with us again in the future. Thank you for your continued support of Moxy Osaka Shin Umeda. Sincerely, Moxy Osaka Shin Umeda Crew
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christine L wrote a review Nov 2020
Osaka, Japan69 contributions67 helpful votes
3.0 of 5 bubbles
I enjoy staying at Moxy chains (even though I only stayed in one prior to this) because of its modern but funky atmosphere and rooms.

The room itself is as expected from a Moxy. Compact, but still bigger than most Japanese business hotels. As a platinum, I did not get upgraded. I had to ask upon check-in and was told there was only 1 available on the 3rd floor. Granted I requested for a higher floor... I would rather not get upgraded and stay on the original floor given to me, which was the 8th. I also asked to be away from the elevator, but was placed in the room right in front of the elevator. To be honest, I find it hard to believe no others rooms were available.. I only stayed for one night and it was on Thursday night.
Luckily, I didn’t hear any sounds. Either the walls were that good, or barely anyone was staying on my floor. I’m going to go with the latter one. The only complaint I have with the room was the tin garbage can provided. I get the “go green” thing going on, but I didn’t feel comfortable throwing garbage anywhere without a bag because of stains or liquid leakage. I ended up using my own plastic bag. It would make more sense to save the plastic on the slippers no? But that goes for most hotels, not just this one. No robes, but pajamas are available on the first floor.

The restaurant/bar: If I would rate this alone, it would be a solid 5. Just look at the prices. That itself is already fair enough but this was under a hotel. I actually found it hard to believe they were offering such low prices! And the taste... amazing. The burger I ordered was very juicy and whatever sauce they used added more flavor to it. The nachos were handmade (?) and the portions were all fair.

However, why the 3 stars? Out of the 7 staff members I’ve interacted with, only 3 of them spoke fluent English. The lady who checked me in (very sweet, short brown hair,) the manager (?,) and a foreigner who took my order at the bar (who spoke like a Japanese.) Two others literally ran away from me to get someone to speak to me, while 2 others said very basic words. Pretty sure they couldn’t understand what I was saying. Ironically, the owner (?) of this place, is a foreigner himself. I passed by the gym and noticed a guy talking in the phone. He was the same guy that’s on their Instagram so I’m assuming that he’s the owner.

I get this is Japan, but Moxy is under Marriott, which is an international brand. Definitely caught me by surprise when I had to use my elementary Japanese to get my point across.

Another thing is the location. This is not Shin-Umeda. It’s clearly Fukushima which is what they’re marketing it on their IG. So very misleading. Problem is that the closest subway station is over 15 minutes away! Yes there’s a JR but the metro is what most people would take, to go to tourist spots. So I would say this hotel is targeting the Japanese business audience instead. If you are taking the metro, Nishi-Umeda would be the closest station.

Lastly, the bar was packed on a Thursday night. They have a thermometer, but they didn’t use that on me during checkin nor the 100 guests at the bar. Considering they sent me an email talking about safety is their #1 priority... that’s kind of weird. This bar is super popular, so would have been better if they have another line for their guests.

I don’t think I would stay here again to be quite honest because the location is so inconvenient. However, they are still new and can definitely improve on its services. Would still go to the restaurant/bar during non-peak hours if I was nearby because the atmosphere is lovely and the food was delicious. They even have 3 game machines.
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Date of stay: October 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Moxy Osaka Shin Umeda, Other at Moxy Osaka Shin Umeda
Responded 3 Nov 2020
Dear Christine, Thank you so much for your feedback! My name is Thomas who you saw in the gym. I am actually not the owner but just the General Manager, or “Captain” as we say at Moxy. I am sorry that I could not directly engage with you during your stay, and I am grateful that you took time to share in details your experience. We have well noted all your comments, starting with the need to improve our English communication skills. We will definitely focus on those points and share with my team. Regarding our location, please allow me to clarify that Shin-Umeda (which means “New Umeda” in Japanese) is a correct naming for our location, which is also known by the district name of Fukushima. This location is indeed 15-minute walk from the Umeda area, which is where Osaka Station is, and the closest station from Moxy is a 5-minute walk to Fukushima Station. Finally, I am delighted to read that you enjoyed your food experience at Bar Moxy. I sincerely hope we will have another opportunity to welcome you at Moxy Osaka Shin Umeda. Please take care Christine, and hope to meet you in person in the near future! Kind regards, Moxy Osaka Shin Umeda Captain Thomas
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kiwitriper wrote a review Mar 2024
New Plymouth, New Zealand55 contributions13 helpful votes
5.0 of 5 bubbles
Very cool hotel in a great part of Osaka. From the moment our group of 9 checked in the staff could not have been more friendly and helpful. the rooms were well appointed and every thing was super clean and tidy. We ate breakfast downstairs twice and there was plenty of selection for both Japanese and westerners. the Bar was also great and their burgers were amazing.
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Date of stay: January 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
AU$197 - AU$257 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiOsaka PrefectureOsaka
NUMBER OF ROOMS
288
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Moxy Osaka Shin Umeda (AU$197) - 2024 Prices & Reviews (Japan) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Moxy Osaka Shin Umeda
Which popular attractions are close to Moxy Osaka Shin Umeda?
Nearby attractions include The Symphony Hall (0.1 km), Gate Tower Building (0.3 km), and Kansai Shogi Hall (0.2 km).
What are some of the property amenities at Moxy Osaka Shin Umeda?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Moxy Osaka Shin Umeda?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Moxy Osaka Shin Umeda?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Moxy Osaka Shin Umeda?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Moxy Osaka Shin Umeda?
Conveniently located restaurants include Alto Tritone, M No Yakiniku Fukushima Honten, and Fujiyama Dragon Fukushima Osaka.
Are there opportunities to exercise at Moxy Osaka Shin Umeda?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Moxy Osaka Shin Umeda?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Moxy Osaka Shin Umeda?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Moxy Osaka Shin Umeda?
The staff speaks multiple languages, including English, French, Portuguese, Japanese, and Indonesian.
Are there any historical sites close to Moxy Osaka Shin Umeda?
Many travellers enjoy visiting Osaka Castle (3.8 km), Osaka City Central Hall (1.8 km), and Osaka Prefectural Nakanoshima Library (1.6 km).
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