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The St. Regis Osaka

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The St. Regis Osaka
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1,318 Reviews from our TripAdvisor Community

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Showing 738: English reviews
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Reviewed 2 days ago NEWvia mobile

This is the best hotel that we have ever stayed at and we highly recommend it. Everything was fantastic- the staff were always very courteous and helpful, the room was perfect and the hotel is in a great location. We would like to give a special thank you to Miki: we asked her to recommend a restaurant for our one...

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Helpful?
Thank Thatchanok199
Waco, Texas
Reviewed 3 days ago NEW

Typical amazing Japanese service + really amazing room (could have just been our room, but I thought it was especially good even for St. Regis) + view was cool of city + the shower was SOOOO good. Only complaint would be mediocre breakfast. Skip breakfast, but *don't* skip this hotel!

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Thank thirstygrunt
TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear thirstygrunt, Thank you for taking your precious time to share your experience with us regarding your recent stay. I am so glad to hear you enjoyed your stay at The St. Regis Osaka. Yes, the shower - we receive many positive feedback about our multi-functional jet shower, and I am happy to hear you liked it too. On the...

Brighton, United Kingdom
Reviewed 6 days ago NEWvia mobile

Stayed for 3 nights in Feb. Fantastic staff, really helpful with an especially slick check-in. Our room was incredible - jaw dropping views over the city, fantastic facilities, massive bed. You'll never want to get out of the shower. Bar shuts a bit early and the mini bar pricing is punchy, but the location couldn't be better for seeing most...

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Helpful?
Thank galvin312
TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear galvin312, Thank you so much for taking your precious time to write such a wonderful comment regarding your recent stay with us. I am happy to hear you enjoyed the views from your room. I am also glad to hear you liked our jet shower, which provides a massage function from your top as well as from your front....

North Sydney, Australia
Reviewed 6 days ago NEW

We stayed in a top floor skyview room overlooking the city, its great, the room is spacious, service was really good, they provide complimentary pressing service 2 garments per person per day which is fantastic. The bar on 12th floor is really cool, breakfast is not so much for europeans taste, but it was ok. But for a full 5-star...

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Helpful?
Thank TheWindintheWillow
TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear TheWindintheWillow, Thank you so much for taking your precious time to share your experience regarding your stay with us. I am glad to hear you enjoyed your stay overall. Regarding your comment about lacking some facilities, it is a delicate balance as a small luxury hotel like us to have either more or less. Sometimes less is more, and...

United Kingdom
Reviewed 1 week ago

I have stayed at the St. Regis ~5 times in the past 2 years and overall it has very consistent service and quality. The location in Osaka is good with fairly easy access to many sights and areas. The hotel itself is outstanding with great eye for detail and service. This is definitely my favorite hotel in Osaka. There is...

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Helpful?
Thank Jim C
TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear Jim C, Thank you so much for taking your precious time to post such a wonderful comment regarding your stay with us. We are truly flattered to be mentioned as your "favorite hotel." As you mention, we are centrally located with easy access to subway, so it is quite convenient to get around the city, both north (Umeda) or...

Reviewed 1 week ago via mobile

This hotel is stunning. The staff are exceptionally friendly and helpful. Our room was very large and with spectacular views overlooking the city. We had our own personal butler who more than went out of her way to get us information of places to go and see even weeks before our stay at the hotel. I will definitely be returning...

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Helpful?
Thank Peter S
TheStRegisOsaka0726, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear Peter S, Thank you for taking your precious time to share your experience with us regarding your recent stay. I am so glad to hear your butler took a good care of you. It is indeed a good idea to start using your butler service before your arrival, so the butler can prepare and assist you better during your...

Reviewed 1 week ago via mobile

Obviously it is a top notch hotel so you would expect great facilities and service. But the st Regis staff go out of their way to make you feel welcome especially in the bar. Room was modern and excellently fitted out. First time in Osaka so didn't realize how perfectly located the hotel is. We enjoy walking and using public...

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Helpful?
Thank Mark R
St.RegisOsaka, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear Mark R, Thank you so much for taking your precious time to post such a wonderful comment regarding your recent stay with us. I am glad to hear you enjoyed your time at The St. Regis Osaka and our bar staff did a good job making you feel at home. As you mention, we are centrally located with easy...

Singapore, Singapore
Reviewed 1 week ago via mobile

The St Regis Osaka is one of the best hotel we ever stayed. The hotel staff service was pristine. The hotel room was modern and elegant. The in-room dining serves food as delicious as any 5-stars restaurants. Thumbs up! Will definitely return soon.

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Thank wmloke13
St.RegisOsaka, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear wmloke13, Thank you for taking your precious time to share your experience with us regarding your recent stay. I am so glad to hear you and your family enjoyed your stay and have your "thumbs up". I will make sure to share your comment with our in-room dining team, as a positive guest comment is the best reward for...

Australia
Reviewed 2 weeks ago

The concierge / butler service is excellent. I contacted them few weeks in advance before my stay and asked for their help in restaurants reservation. They are very helpful and replied all my emails promptly. They also offers some good restaurant recommendations. When I arrived the hotel, they even printed out all the restaurants' maps and offered transportation suggestions. (I...

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Helpful?
Thank jay-jayblogger
St.RegisOsaka, 広報担当マネージャー at The St. Regis Osaka, responded to this review

Dear jay-jayblogger, Thank you so much for taking your precious time to post such a wonderful comment regarding your recent stay with us. I am glad to hear you and your family enjoyed your experience at The St. Regis Osaka. I am glad to hear our concierge / butler were able to assist you with restaurant recommendations. There are so...

Boracay, Philippines
Reviewed 2 weeks ago

If you avoid using credit card to check-in and using their laundry services you will do fine staying here. They will also charge you upfront for the nights that you book at check-in. They made me call my bank telling me that my card was not going through while on the other side my bank insisted that everything was fine...

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Helpful?
Thank Brian R
St.RegisOsaka, Manager at The St. Regis Osaka, responded to this review

Dear Mr. Brian R, Thank you for your recent stay at the St. Regis. I was very concerned to read your comments about your experience and I do sincerely apologize for all your inconvenience and disappointment. Please rest assured that your feedback has been taken very seriously, in particular to arrival experience and the laundry service. I have already shared...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
St. Regis Bar
St. Regis Bar
Cuisines: Bar, Pub
French Bistro Rue D'or
French Bistro Rue D'or
Cuisines: French, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The St. Regis Osaka

Address: 3-6-12 Hommachi, Chuo-ku, Osaka 541-0053, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka > Bay Area / Bentencho / Yodoyabashi / Hommachi / Tanimachi / Kyobashi
Price Range: $387 - $1,284 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Osaka 5*
Number of rooms: 160
Reservation Options:
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Also Known As:
The St. Regis Osaka Hotel Osaka
Hotel Style:
#1 Romantic Hotel in Osaka
#1 Family Hotel in Osaka
#2 Spa Hotel in Osaka
#2 Business Hotel in Osaka
#3 Luxury Hotel in Osaka
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Osaka staff and other travellers.
24 questions
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Questions? Get answers from The St. Regis Osaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can get a corner room, those are the best!”
  • Corner deluxe room
  • Corner deluxe room
  • Corner deluxe room
  • Corner deluxe room
  • Corner deluxe room
 of 5 bubbles thirstygrunt, 20 Feb 2017 | Read review
“ask for a higher floor room”
 of 5 bubbles TheWindintheWillow, 17 Feb 2017 | Read review
“if you travel with family and book two rooms - you may request for connected rooms”
 of 5 bubbles jay-jayblogger, 6 Feb 2017 | Read review
“Rooms on another hotel”
 of 5 bubbles johnsmith99999, 6 Feb 2017 | Read review
“All rooms are equally excellent and very comfortable. On balance request a room some distance from the elevators.”
 of 5 bubbles Strathcool, 26 Dec 2016 | Read review
5 of 5