Hotel Gracery Osaka Namba
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Hotel Gracery Osaka Namba

1-4-4 Motomachi, Naniwa-Ku, Osaka 556-0016 Osaka Prefecture
Traveller (57)
Room & Suite (37)
Dining (2)

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About

4.0
#201 of 443 hotels in Osaka
4.7 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.9 of 5 bubbles
Value
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Mid-range
Languages Spoken
English, Japanese
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Wifi
24-hour check-in
24-hour front desk
Room features
Blackout curtains
Air conditioning
Clothes rack
Bath / shower
Complimentary toiletries
Hair dryer

Location

1-4-4 Motomachi, Naniwa-Ku, Osaka 556-0016 Osaka Prefecture
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Itami Airport
13.9 km
See all flights
Kobe Airport
25.3 km
See all flights
Jeia-runannba
3 minRailway
34Reviews6Q+A4Room tips

Reviews
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Detailed Reviews
Triturator wrote a review Jan 2020
Lagos, Portugal
5.0 of 5 bubbles
As many have already said, the rooms are small and there is not a lot of space to open the luggage. There is no safe. There is no desk and chair to work (no space for such), just a mini table, and you will have to work on the bed. If you are alone it's about ok, but with two people it gets crowded. These are the main or only problems, really. Everything else is good or very good. The bathroom is (relatively) more spacious than the room and has everything you may need. The washing machines down at the second floor work very well, 300 yen for washing and then 100 yen for the driers. The staff is nice. The convenience store across the street gets you covered on anything.
On the question of access to the hotel, exit 32 is indeed the closest but has no lift,as many have pointed out. Some people wrote here that the best option with lift is exit 30, but I have found that exit 10 is much better. This is because exit 30 requires you to do a lot more of confusing underground corridors to get to the Midosuji line, while exit 10 is right there. Exit 10 is not that tricky to find: you need first to cross the street in front of the hotel and to make your way straight through the small streets (full of bars and small restaurants) in the direction of the Nankai Namba train station (not JR Namba), but you do not need to cross and get to the station. Pass by the place where the buses to Itami airport leave and then take a left turn at the main avenue heading north and pay attention to the signs. The entrance to the lift looks like an ordinary building, with a name in Japanese only above the door, but lower, on the sides of the buiding, the signs saying Osaka Metro are there. Walk inside the building and find the lift. I am uploading a pic where this is clearly explained.
To add to the general difficulty for first-timers, it happens that, for reasons that I really cannot get, sometimes the maps on the stations and corridors are oriented to the north (as they always should be), but sometimes are to the west, east or even south: this is sooo very confusing!.. When you look at any map in Japan the first thing to do is to pay attention to the compass..
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Date of stay: January 2020
1.0 of 5 bubblesValue
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Room Tip: Stay away from the lift
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ldgp14 wrote a review Apr 2023
Walsall, United Kingdom
5.0 of 5 bubbles
The room was by no means a suite size but comparable with other room sizes in Japan. The bed was comfortable and everything was clean. Breakfast was pretty decent and the staff were great with us leaving our luggage all day on our last day and posting out our wifi router. The hotel is right by Namba station so easy to get to and is only 10-15 mins away from the Dotonbori canal on foot.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kormensandiego wrote a review Nov 2023
Manila, Philippines
5.0 of 5 bubbles
Definitely a convenient location, near to Nankai Station for our train to KIX especially at an early hour. Also very near Takashimaya, Kuromon Market, Shinsaibashi and Dotombori. We just walked around the entire stay of our trip.

Rooms are nice, size is also ok and we got a sofa in our room. Rooms are clean and bed is comfy.

Front desk staff is very professional and helped assist us with the new kiosk check-in machine to get our room keys.

Near the front desk is a section with vending machine, water refill and ice machine, very convenient.

I would definitely come back to with Gracery and this particular location if I come back to Osaka.
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Date of stay: November 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hillsjanee wrote a review Nov 2023
Melbourne, Australia
5.0 of 5 bubbles
Excellent service from desk staff, sorting out incorrect bookings etc.
it was a good start to our two night stay.
The bedroom was compact, bathroom small but everything worked and it was very clean and fresh. The bed was comfortable.
The Gracery is located in a great central area, near to the station and a short walk to Dotonbori.
Read more
Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hol s wrote a review Oct 2022
3.0 of 5 bubbles
We did not particularly enjoy our stay in the hotel. The room smelt bad and I do not think the sheets were changed. The room was small and there was not really any room to open two suitcases and have space to walk. The bed is up against the wall which means one person has to climb over. The staff were nice at breakfast but none of the options were in English so it was difficult to pick!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alan C wrote a review Nov 2023
Wilmslow, United Kingdom
+1
3.0 of 5 bubbles
Average hotel, centrally located near Dotombori and Shinsaibashisuji. Polite staff and ok breakfast. Double room was very small with bed pushed up against wall. Only one set of lighting controls and no reading lights. No room for luggage or storage space.
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Date of stay: November 2023Trip type: Travelled with family
Room Tip: If using Yotsubashi metro line use entrance 32 on the right as you come out of the hotel. If...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BrlDsguise wrote a review Apr 2024
Ormond-by-the-Sea, Florida
4.0 of 5 bubbles
We stayed her for two nights while attending the March Basho at the Edion Arena. Hotel was a short walk to the arena and slightly longer to Dotonburi. Elevated roads made access to some areas difficult.

Rooms were very small but well appointed with a nice walk in shower. Staff was friendly and they keep extra amenities in the lobby.
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Date of stay: March 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Disso wrote a review Oct 2019
Manila, Philippines
4.0 of 5 bubbles
I booked this hotel by chance, because our usual go-to hotel chain had a higher rate, while this one opened just a few months ago (didn't even see reviews about the hotel until a few weeks before we arrived.) and was close by to the same location we preferred to be at. Turns out it was a good choice! Felt like this hotel deserved a more detailed review in TripAdvisor.

We needed a place that was accessible with a nearby elevator heading into the subway for daily excursions, and this very well fit the bill (we had a child on a stroller, 3 luggages in tow and a couple of bags upon arriving from KIX and brought the stroller daily.) Upon arrival from the Nankai Station, we walked all the way to Exit 30 of Namba Station and headed on a southeast direction on street level. I discovered later that from Nankai Station, you can just head down the elevator at the west side beside Swissotel to the street level and make your way northwest along a few narrow streets to the hotel at street level. We did that route on our way back returning to KIX. However, Exit 30 is still the best option if you're using the subway lines with the need of an elevator (and escalators) from gound level going down. It's a 3-4 minute leisurely walk going to that exit. Not to mention, the exit also has a well stocked Life supermarket near that exit for all grocery needs and food on the go. Best go during opening hours for the freshest selections!

Anyway, we arrived in the evening, checked in at the lobby located at the 2nd floor for a few minutes and made our way up our room. Once we got in, I could say that it was the smallest hotel room we ever had. Nonetheless, I realized after a couple of days within our stay that this was also the most well appointed room we've ever had, on a high note! The main problem to us is that the only space you can use for your luggage is the narrow path by the room and bathroom entrance. With regards to a view, I would assume that most of the rooms except for the top two or three floors (12 floors total) do not have a view because it's between to buildings with similar heights. So what they did (for our room at least, was just have frosted windows just to get the sunlight in, but it was way better than having no windows at all. Somehow the view by the elevator as you set out each day compensates for the lack of views in-room.

I'd say it was well appointed because the room's main cabinet/drawers had everything in it, that can be missed by an unassuming guest. The coffee, modern cordless portable iron, charger adapter wires, refrigerator and safe can be found here. You can put way your shoes under the small couch. The space was really maximized and somehow was a Japanese experience itself altogether. The path along the sides of the bed are a little narrow too, but was never a problem to pass thru, so be advised. Never heard any noise from other rooms or outside, soundproofing must be very good.

The prestine bathroom was surprisingly one of the nicest I've had in this category. The tub was separate from the shower, with a lot of space. The shower was Japanese style with a small stool to sit at and a basin on the side. Water pressure was very strong and the temp control was perfect. I must say it was always enjoyable and relaxing whenever we took a bath after a long day. The bathroom amenites were complete and often replenished, soap provided were more than adequate like most hotels in Japan. Very neatly organized among the shelves. Of course, the toilet seat was the modern one with electonic buttons for various functions.

The bed was very comfortable and cozy, with lighting controls and additional charing ports by the bedside. The lighting was also commendable. The TV had hotel and other useful info you can browse to, but the TV channels were just a few local ones. Free bottled water replenished daily. Airconditioning worked well too, if you could figure out how to operate it correctly.

Location for us was excellent- on a quiet area of Namba and very accessible by subway exits. You can walk across the intersection for a few blocks along the smaller streets and you'll immediately find lots of food options, like Sukiya. Walk further more and you're crossing Midosuji road and onto the roofed pedestrian only streets lined with shops and restos that crosses Ebisubashi. It was a really convenient place to stay at.

The hotel is a bit uptight when it comes to check-out time, with surcharges per head if you go beyond the 11am check-out time, it doesn't seem like any consideration is given at all if you ask for or plan to extend for a few more hours without having to pay anything. I guess it's part of the way they manage occupancy on a very busy tourist centered city. We checked out using the machine by the lobby and it didn't even take a minute. Leaving my luggage with them took longer. The staff were generally nice and polite.

Biggest points
1) Brand new well appointed rooms with new amenities
2) Very accessible location from Namba Station and Dotonbori
3) Best bathroom for it's category
4) Excellent room lighting
5) Quiet rooms

Would have been better
1) Room space- if they just doubled the walkable floor space within the room and had a more decent place to open large suitcases, would have been perfect
2) Checkout time flexibility
3) Cheaper breakfast? I found that JPY 1,800 per person was a bit too steep if you booked a room w/o breakfast.

Suggested hotel access from Namba station:
1) Exit 32 (stairs) - closest to hotel
2) Exit 30 (elevator, escalator) - 3-4 min easy walk, also very close to OCAT bus terminal
3) 1F West Entrance/Exit of Namba City/Nankai Station (elevator) in between Swissotel and Takashiyama if you're coming from the Nankai Station from KIX.

Overall, we would certainly consider staying here again and would recommend especially for those with similar circumstances as ours. The only reason I didn't give it 5 stars was because of the room space, would have been perfect if they added just a few more square meters per room.
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Date of stay: October 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Odyssey35059344996, フロント オフィス マネージャー at Hotel Gracery Osaka Namba
Responded 13 Jan 2020
Thanks for giving us a good score We were delighted to help you with your wonderful stay in Japan. We appreciation for your feedback. Thank you so so much again. Hotel Gracery Osaka Namba Concierge Kayo Okumura
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yw287 wrote a review Dec 2019
Singapore, Singapore
4.0 of 5 bubbles
We stayed in a triple room which had 3 super-single beds. The room was small and we had difficulty opening our luggage fully. The room is however very clean and new. The bathroom was also a bit cramped.

Location wise, it was good, only a short walk to the shopping stretch and restaurants.

Although exit 32 is the nearest exit from the train station, it has ONLY stairs. For those arriving with luggage, use another exit (with escalators) located next to the nearest platform - think it may be exit 30 - instead.

I particularly enjoyed the breakfast. Selection is small but the food was elegantly prepared and delicious.

They had 2 washers and dryers at the lobby floor and one can check via the TV if they were in use or available.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Odyssey35059344996, フロント オフィス マネージャー at Hotel Gracery Osaka Namba
Responded 13 Jan 2020
We appreciation for your feedback. As you indicated, there is an escalator at exit 30 The optimum situation for customers with large luggage. In addition, breakfast is very popular because there are the chefs special menu We look forward to seeing you again at Hotel Gracery-Osaka Namba. Hotel Gracery Osaka Namba concierge Kayo Okumura
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DavidSKFong wrote a review Nov 2019
Kuala Lumpur, Malaysia
3.0 of 5 bubbles
We love travelling in Japan BUT for one thing..most hotel rooms are too small for the average traveller. We just arrived from a similar grade hotel in Kanazawa and the rooms were about twice the size..made a HUGE difference for us after a long day walking. There is also no public bath which is quite common in Japan and we always look forward to a good soak. Having said that the hotel is new, everything works, the rooms are well equipped and it is in a very central location..near rail stations and shops. Except there is no english tv channels..guys at least one news channel? We didn't get a chance to try breakfast as we had an early flight but it's not big deal for us. Staff generally were attentive and helpful. I am sure many travellers would find this hotel very acceptable but for the reasons stated above I rate this hotel as average..decent and new but I would likely look harder next time I am in Osaka.
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Odyssey35059344996, フロント オフィス マネージャー at Hotel Gracery Osaka Namba
Responded 13 Jan 2020
We appreciation for your feedback. We apologize for any inconvenience caused by the room size. The size of the double room is 18.5 square meters and the size of the twin room is 23 square meters. If you put lots of luggage in your room, you may feel narrow. We apologize for the stain on the comforter. We will learn and improve your valuable opinions. Hotel Gracery Osaka Namba Concierge Kayo Okumura
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Craig M asked a question Mar 2023
United Kingdom101 contributions12 helpful votes
Hi, is there an iron available for the room?
jasmedin4 asked a question Jan 2020
Metro Manila, Philippines84 contributions21 helpful votes
How to get to Rinku outlets from the hotel?
150 contributions8 helpful votes
If you'd like to go Rinku-Outlets, I recommend you to board NANKAI Railways from Namba Station. Nankai Namba station is walk away from 5-7 min from this hotel. Airport Express is available every 15 minutes and you can board only basic fare. Or rapi:t Super Express is available every 30 minutes but if you'd like to board this train, you have to pay extra charge for super express.
Mavis P asked a question Dec 2019
San Francisco, California56 contributions3 helpful votes
Does anyone know what hotel this was before it became Hotel Gracery?
150 contributions8 helpful votes
This hotel is newly constructed.
Answer from K-vin L
5 contributions
I plan to use Nankai express line Train to Namba and walk to exit 30 or exit 32. Thx
Jeff C wrote a tip Dec 2023
12 contributions1 helpful vote
5.0 of 5 bubbles
"Exit the Midosuji metro line from one of the central exits near Namba. Google maps takes you closer but you walk up tons of stairs. "
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Alan C wrote a tip Nov 2023
Wilmslow, United Kingdom58 contributions24 helpful votes
3.0 of 5 bubbles
"If using Yotsubashi metro line use entrance 32 on the right as you come out of the hotel. If using Medosuji line use entrance 13."
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VivianTai wrote a tip Sept 2023
Singapore, Singapore77 contributions83 helpful votes
4.0 of 5 bubbles
"Not easy to access connecting lift or escalator at namba station"
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Triturator wrote a tip Jan 2020
Lagos, Portugal39 contributions55 helpful votes
5.0 of 5 bubbles
"Stay away from the lift"
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Not the right property for you?
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PRICE RANGE
AU$140 - AU$210 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiOsaka PrefectureOsaka
NUMBER OF ROOMS
170
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Hotel Gracery Osaka Namba (AU$140) - Japan Hotel

Frequently Asked Questions about Hotel Gracery Osaka Namba
Which popular attractions are close to Hotel Gracery Osaka Namba?
Nearby attractions include Magical Trip - Osaka (0.4 km), ROR Comedy Club (0.4 km), and Namba Yasaka Shrine (0.5 km).
What are some of the property amenities at Hotel Gracery Osaka Namba?
Some of the more popular amenities offered include free wifi, a 24 hour front desk, and paid public parking on-site.
Is parking available at Hotel Gracery Osaka Namba?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Hotel Gracery Osaka Namba?
Conveniently located restaurants include Hokuto GEMS Namba, Gyukatsu Motomura Namba, and GYOZAOH! Dotonbori Store.
Which languages are spoken by the staff at Hotel Gracery Osaka Namba?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Hotel Gracery Osaka Namba?
Many travellers enjoy visiting Sumiyoshi Taisha Shrine (5.9 km), Osaka Castle (3.5 km), and Osaka City Central Hall (3.1 km).
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