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Art Hotel Osaka Bay Tower

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1-2-1 Benten, Minato-Ku, Osaka 552-0007 Osaka Prefecture
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Traveller (188)
Room & Suite (88)
Dining (22)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 03/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 03/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#122 of 496 hotels in Osaka
Location
Cleanliness
Service
Value
Travellers' Choice
Art Hotel Osaka Bay Tower allows you to enjoy a dynamic view from 200 meters above ground. With 51 floors, the hotel has earned high praise for its beauty as one of the foremost sights of the Osaka night sky. Directly connected to Bentencho Station on the JR Osaka Loop Line and the Osaka Metro, it is conveniently located within a short distance of Universal Studios Japan™, Osaka Aquarium Kaiyukan, Osaka Port, Sakishima and more.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Children Activities (Kid / Family Friendly)
Shuttle bus service
Banquet room
Meeting rooms
Wifi
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Spa
Baggage storage
Non-smoking hotel
Umbrella
24-hour front desk
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Air purifier
Air conditioning
Safe
Telephone
Refrigerator
Flatscreen TV
Bath / shower
Clothes rack
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, Chinese, Japanese, Korean

Location

Full view
79Somewhat walkable
Grade: 79 out of 100
170Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
123Reviews3Q+A10Room tips
Traveller rating
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  • 5
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vommi01 wrote a review Mar 2020
Berlin74 contributions33 helpful votes
Very nice and big hotel located directly at Bentenchou station. Sufficiently big and functional rooms, decent bathroom. Incredible view of Osaka, especially from the higher floors (my room was on level 46). Very good breakfast buffet on the 51 floor.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Room Tip: the higher up the better
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1 Helpful vote
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travellingdoeofthedeer wrote a review Jan 2020
5 contributions3 helpful votes
amazing breakfast spread, polite & welcoming staff, incredible views of Osaka from my room. Subway is just in front of the hotel. Highly recommended, one of the best hotels I've stayed in thus far :) Thank you!
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Date of stay: January 2020
Value
Rooms
Service
Room Tip: Every room is a good room ;)
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Gary B wrote a review Jan 2020
4 contributions10 helpful votes
Selected this hotel due to the location : Near the JR train line, city train line, aquarium and convenient for Universal Studio. Also, near by restaurants. Made the booking through Booking.com and received confirmation for 1 adult and 1 child with breakfast included. Arrived and was asked to pay for the extra breakfast for the child, showed the confirmation to no avail. I was told that I "did not understand my confirmation" and was shown a "policy and procedure"on the hotel computer to prove that I was wrong. I also received an email to state that I simply did not understand and should pay attention to the "fine print". So be it.I won't return and I won't recommend this hotel. I would recommend that the hotel work with the On Line Agent that they have authorized to sell on their behalf to make sure that you don't send confirmations that breakfast is included when it is not. Overall, the hotel seems to be a "Policy and Procedure" driven property, with the emphasis on this instead of guest service, warmth, or even a willingness to listen to a guest. Other examples : 1) the hotel still issues breakfast coupons ( out dated ) as this puts the responsibility on the guest to manage their breakfast. Guest info is in the hotel system but if you go to breakfast without the coupon, it's a hassle. 2) Twice I took my son to dinner buffet and informed the hostess, only my son was having dinner. Twice I was presented a bill for one adult one child buffet. Twice I had to wait while a manager came to confirm that I was "telling the truth" Again, policy and procedure overriding guest service. 3) Breakfast is listed as served till 10am, the voucher says 9;30 and the staff go to the table at 9;15 to tell you last order last chance for food. 4) I left the restaurant once to go to the restroom, when I was walking back in to my table, I was stopped at the door with a palm to my face to tell me stop. Again, instead of being asked 'may I help you" I was treated according to policy, don't enter the restaurant if you don't have a coupon. 5) I went to what I assumed was the concierge service counter, there were three staff standing there. I wanted to ask about the train schedule to the airport. A staff just pointed to the other counter where guests were waiting in line to to check in and check out Again, I wasn't asked "may I help you" just pointed to a line to go stand in. 6) Rooms are a little on the hot side, temperature cannot be controlled. When asked the Front Desk what could be done, I was told the hotel heating system is the heating system and can't be changed. I was told to just open the window. Rooms are fine, a bit out of date, but clean and everything works. Food was okay, although the breakfast buffet which is advertised as international is barely so. A few dry cereals, a few pastries and eggs & sausages do not make it so, The Japanese food and selection is great though. Location is great, to bad the hotel can't match the location.
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Date of stay: December 2019
Rooms
Location
Service
Room Tip: Wasn't given any service, so can't really recommend anything.
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2 Helpful votes
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RUSS wrote a review Dec 2019
Manila, Philippines61 contributions31 helpful votes
There was a lot to like about this hotel, but what I appreciated most would be how they took care of even the smallest things. From Bentenchō Station to checking in and to checking out, everything was a breeze. Art Hotel Osaka Bay Tower is conveniently located just a short stroll from Bentenchō Station. Location is still a bit of a hidden gem - it's not overrun by tourists, but you still have easy access to popular spots in Osaka. It's perfect for travelers who wish to relax after a long day of exploring this beautiful country. There's also no shortage of great food at Art Hotel Osaka Bay Tower. I'm happy with the dining options inside the hotel. There's even a bar where you can go for a night cap. There's a Family Mart just across the hotel's entrance at the back, which was really convenient for late night snacks. Art Hotel Osaka Bay Tower also provides one of the best hotel toiletries. I'm glad that they've thought of the little details. We had cleansing oil, toner, and even moisturizer. The hair dryer is usually a deal-breaker for me, but theirs was of good quality. Bathroom lighting made fixing yourself & putting make-up easy. Complimentary in-room UCC coffee was much-appreciated as well as the smart phone which allowed guests to make free international calls ( to select countries though ). There were more than enough outlets in our room, which was super good. I brought an extension with me, but I didn't have to use it. There were enough outlets for our phones, smart watches, power banks, Nintendo Switch, and bluetooth speakers. Flying out late? Your luggage won't be a problem. The hotel has an area where you can store your luggage. It's safe and it's free :) Overall, our stay at Art Hotel Osaka Bay Tower was perfect. Got a room at one of the sky floors & I'm glad I did. They know how to pamper their guests. To everyone at Art Hotel, keep up the good work. I hope that the hotel maintains these standards. Cant wait to be back ❥
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Date of stay: December 2019
Rooms
Service
Sleep Quality
Room Tip: I'd go for a room at one of the sky floors.
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Patrick H wrote a review Dec 2019
Kaufering, Germany63 contributions46 helpful votes
This hotel is a nice place to stay in Yokohama. But don't expect too much. My room was clean but small and smelly. I had a nice view over the city though. Other than the name suggested, I couldn't find any art anywhere in the hotel. The breakfast selection is huge and tasty with great views over the city. Be aware, that the hotel is quite a distance from the city center. Train and subway stations are close by but service stops quite early.
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Date of stay: November 2019Trip type: Travelled on business
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PRICE RANGE
USD 54 - USD 152 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiOsaka PrefectureOsaka
NUMBER OF ROOMS
464
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Frequently Asked Questions about Art Hotel Osaka Bay Tower
Which popular attractions are close to Art Hotel Osaka Bay Tower?
Nearby attractions include Sanja Shrine (0.3 km), Orc200 (0.03 km), and Kyoo-ji Temple (0.4 km).
What are some of the property amenities at Art Hotel Osaka Bay Tower?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Art Hotel Osaka Bay Tower?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Art Hotel Osaka Bay Tower?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Art Hotel Osaka Bay Tower?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Art Hotel Osaka Bay Tower?
Conveniently located restaurants include Sky Buffet 51, Ruri, and Italian Bar Fiore Kucina Onda.
Does Art Hotel Osaka Bay Tower have an airport shuttle?
Yes, Art Hotel Osaka Bay Tower offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Art Hotel Osaka Bay Tower?
Yes, laundry service and self serve laundry are offered to guests.
Does Art Hotel Osaka Bay Tower offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Art Hotel Osaka Bay Tower?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.
Are there any historical sites close to Art Hotel Osaka Bay Tower?
Many travellers enjoy visiting Sumiyoshi Taisha Shrine (6.9 km), Osaka Castle (6.2 km), and Osaka City Central Hall (4.8 km).