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Hotel Keihan Universal City

TripAdvisorUSD 135*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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USD 135*
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Hotel Keihan Universal City
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580 Reviews from our TripAdvisor Community

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Showing 62: English reviews
Guam, USA
Reviewed 29 December 2016

Arrived via Kansai Airport which is 70 mins. away by bus. Airport is nice.pmeasy to navigate. They have a regular bus that travels directly to area where hotel is. Hotel was OK. PRO's- For price of room (paid less than $200 a night - came with breakfast using a hotel booking site). It was a value because of location to...

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Helpful?
1Thank ViceMayorHofmann
Keihan_Universal, Front Desk at Hotel Keihan Universal City, responded to this review

To:ViceMayorHofmann Thank you for staying at Hotel Keihan Universal City. We are delighted to read this wonderful review that you took some time to write. We are looking forward to meeting you again. Best regards Front Desk Yumie Zenitani

Penang, Malaysia
Reviewed 18 December 2016 via mobile

We had spent 2 nights at this hotel recently during visit USJ. The hotel is located at Universal city walk, 3 minutes walk from USJ main entrance, is very convenient if visit USJ with children. I have booked a lake theme room and the room had one single bed and one double bed. The room are very clean and comfortable....

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Helpful?
Thank Robert K
Keihan_Universal, Front Desk at Hotel Keihan Universal City, responded to this review

To: Robert K Thank you for staying at Hotel Keihan Universal City. We are glad that you were satisfied with your stay and enjoyed the breakfast. And we are delighted to read this wonderful review that you took some time to write. We are looking forward to meeting you again. Best regards Front Desk Yumie Zenitani

Singapore, null, Singapore
Reviewed 15 December 2016

Location is really cheap and the place is so convenient. It's less than 5 minutes from the train station. Right opposite the hotel is a shopping mall and there's a 24 hours convenience store right at the hotel. The hotel is 5 minutes to USJ by walking and it's 10 minutes via boat ride to Kaiyukan. The only thing that...

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Helpful?
Thank Kiansoon
Keihan_Universal, Front Desk at Hotel Keihan Universal City, responded to this review

To: Kiansoon Thank you for staying at Hotel Keihan Universal City. We are glad to hear that you had enjoyed your stay here in our hotel. But we must apologize for the inconvenience with TV. We realize that We see that improvement is needed. Thank you giving us precious opinion. We are looking forward to meeting you again. Best regards...

Singapore, Singapore
Reviewed 10 December 2016 via mobile

Conveniently located. 5 minutes away from both Universal City Station as well as Universal Studio Japan. Room is very small but enough bed space for my family of four (2 adults 2 children). Very little room to move about. Good meal options around hotel, all within 5 minutes of walking distance. There are also Lawson outlets around where you can...

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Helpful?
Thank Edward W
Keihan_Universal, Front Desk at Hotel Keihan Universal City, responded to this review

To: Edward W Thank you for staying at Hotel Keihan Universal City. We are glad that you were satisfied with your stay and enjoyed the breakfast. Did you enjoy Universal Studio Japan? We hope you like it!! We are looking forward to meeting you again. Best regards Front Desk Yumie Zenitani

Taoyuan, Taiwan
Reviewed 6 November 2016

We booked the triple room for four people... plus we had an extra fold out bed, so each person had their own single bed to sleep on, which was great! The Hollywood-esque decor of the hotel was cute. There weren't a lot of special amenities in the hotel... at least not that I was aware of... but the major purpose...

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Thank Jamesehd
Keihan_Universal, Front Desk at Hotel Keihan Universal City, responded to this review

To: Jamesehd Thank you for staying at Hotel Keihan Universal City. We are glad to read from your review that you had enjoyed your stay here in our hotel. We are looking forward to meeting you again. Best regards Front Desk Yumie Zenitani

Manila, Philippines
Reviewed 5 November 2016

I booked for 4 nights in a Triple Forest Theme. When I checked in, I was told there is no Triple Forest Room. The Triple is for another theme. I told them I paid for a triple and I should get a triple. Long story short, I did not get a triple but was given a free roll away bed....

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Helpful?
Thank lakatwmn
Keihan_Universal, Front Desk at Hotel Keihan Universal City, responded to this review

To: lakatwmn Thank you for staying at Hotel Keihan Universal City. At first, we must apologize that we hurt your feelings. We are sorry to read your review. We should make an effort for all guests staying. Please do forgive us and we are looking forward to meeting you again. Thank you write review and give us wonderful opinion. Best...

Manila, Philippines
Reviewed 23 August 2016

within the vicinity and less than 5 minutes walk to Universal Studios, rooms are configured if you're travelling with teen kids, accessible via Kansai International Airport Limousine Bus and Universal City Train Station.

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Helpful?
Thank Kenneth G
Keihan_Universal, Receptionist at Hotel Keihan Universal City, responded to this review

Dear valued Guests Thank you for staying here at Hotel Keihan Universal City. We are glad to hear that you had enjoyed your stay here in our hotel. Our Facility is famous for being close to Universal Studios Japan and to the Universal City station which gives the guest a quick access to Osaka City. We strive everyday to give...

Honolulu, Hawaii
Reviewed 14 July 2016

As you enter the hotel, their was always staff that greeted you and willing to assist! It made my family feel very appreciate staying here! Rooms were very clean! Free wifi in your room. Would definitely stay here again!

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2Thank jay22200
Keihan_Universal, receptionist at Hotel Keihan Universal City, responded to this review

Dear valued Guests, Thank you for staying here at Hotel Keihan Universal City. We are glad to read from your review that you had enjoyed your stay here in our hotel. Of course you are always welcome to comback and stay here in our facility. We send you our Best Regards Marlon C. Cunanan Front Desk Officer

Surabaya, Indonesia
Reviewed 7 July 2016 via mobile

the hotel located so near from universal city station, just a few steps. the hotel near with universal city walk ( which is sell so many various meals). if you plan to spend your day to play in universal studio, i recommend to stay in this hotel because so near with universal. the staff in front office is so nice...

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Helpful?
1Thank ikawijaya91
Keihan_Universal, Receptionist at Hotel Keihan Universal City, responded to this review

Dear Valued Guest Thank you for statying here at Hotel Keihan Universal City. We are delighted to read this wonderful review that you took some time to write. We also thank you for recommending our hotel on this page. We would love to see more guests from foreign lands and read more stories of their stay and experience here at...

Singapore
Reviewed 23 June 2016

Hotel is less than 5min walk from USJ entrance, and you can buy tickets and express passes at Hotel Lobby. After a whole day at USJ, it's good to be able to get back to your room so quickly instead of having to squeeze onto the the train with the masses. Just outside the hotel are dozens of eateries offering...

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Helpful?
1Thank 222gilliann
Keihan_Universal, Receptionist at Hotel Keihan Universal City, responded to this review

Dear Valued Guest, Thank yo for choosing Hotel Keihan Universal City as an accomodation facility on your trip to Universal Studios Japan. We are delighted to read a good review coming from you. Your review wil help us improve our services more to meet the standards of our guests both foreign and local. It is a great privilage to serve...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hotel Keihan Universal City

Address: 6-2-78 Shimaya, Konohana-ku, Osaka 554-8585, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka
Price Range: $124 - $631 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Keihan Universal City 3.5*
Number of rooms: 330
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Also Known As:
Keihan Universal City Osaka
Keihan Universal City Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Keihan Universal City staff and other travellers.
8 questions
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Questions? Get answers from Hotel Keihan Universal City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great. Each floor has a different theme.”
anne_rose21, 13 Apr 2017 | Read review
“If you're getting a triple, get a "comfort" theme. Forest (Green) themed triple does not exist!”
lakatwmn, 5 Nov 2016 | Read review
“We stayed on the eleventh floor with a nice view of universal walk”
jay22200, 13 Jul 2016 | Read review
“Best to book through their website.”
Leilanie_12, 18 Apr 2016 | Read review
“If you love hard beds, stay here....otherwise I wouldn't stay at all.”
steven_nagoya, 5 Jan 2016 | Read review
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USD 135* /night
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Prices are for 1 room, 2 adults
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