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Hotel Keihan Universal City

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Hotel Keihan Universal City
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562 Reviews from our TripAdvisor Community

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Showing 56: English reviews
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Koronadal, Philippines
Reviewed 3 weeks ago via mobile

aside from having friendly and accomodating staff, the hotel is very convenient not only for visiting usj but accessible to the center of osaka. the room is a bit small but not a problem to us as we were out most of the time. clean and very comfortable.

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1Thank allan_y1965
Keihan_Universal, Front at Hotel Keihan Universal City, responded to this review

To:allan_y1965 Thank you for staying at Hotel Keihan Universal City. We are delighted to read this wonderful review that you took some time to write. And we are looking forward to meeting you again soon! Best regards Front Desk Yumie Zenitani

Bangkok, Thailand
Reviewed 16 February 2017 via mobile

The convenient hotel is in front of the Universal. We just wake up and walk 3 min to the Universal. The room is so beautiful and good sleeping. We impress the very big Lawson shop near the hotel. We will back to his hotel again.

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Thank kittipongpatt
Keihan_Universal, Front Desk at Hotel Keihan Universal City, responded to this review

To:kittipongpatt Thank you for staying at Hotel Keihan Universal City. We are glad to hear that you had enjoyed your stay here in our hotel. We are looking forward to meeting you again soon! Best regards Front Desk Yumie Zenitani

Singapore, Singapore
Reviewed 15 February 2017

We stayed in a comfort type room for four people, included in a package with admission tickets to Universal Studios Japan and timed entry tickets for Harry Potter World (purchased the package from JTB back home). Room was clean with well-stocked amenities but was smaller than I had expected..the two double beds were very close together with no room to...

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Helpful?
Thank jamie801
Keihan_Universal, Front Desk at Hotel Keihan Universal City, responded to this review

To:jamie801 Thank you for staying at Hotel Keihan Universal City. At first, we apologize for the inconvenience of your room. Then we realize that improvement is needed. Thank you for writing review. And we are glad to hear that you had enjoyed your stay here in our hotel and USJ! We are looking forward to meeting you again. Best regards...

England
Reviewed 8 January 2017 via mobile

We loved this hotel because it is literally a few minutes walk from the station and a few minutes walk to the park. I wasn't expecting too much as the photos showed a somewhat ugly, grey high-rise building but it was the complete opposite. The lobby was decorated in a really colourful and fun theme that made us excited for...

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Helpful?
1Thank SpamboEngland
Keihan_Universal, Front Desk at Hotel Keihan Universal City, responded to this review

To: SpamboEngland Thank you for staying at Hotel Keihan Universal City. We are delighted to read this wonderful review that you took some time to write. Did you enjoy Halloween Horror Nights then? We hope that you enjoyed Japanese Halloween. And your word "I would definitely stay at this hotel again." it couldn’t be happier for us! We are looking...

Guam, USA
Reviewed 29 December 2016

Arrived via Kansai Airport which is 70 mins. away by bus. Airport is nice.pmeasy to navigate. They have a regular bus that travels directly to area where hotel is. Hotel was OK. PRO's- For price of room (paid less than $200 a night - came with breakfast using a hotel booking site). It was a value because of location to...

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Helpful?
Thank ViceMayorHofmann
Keihan_Universal, Front Desk at Hotel Keihan Universal City, responded to this review

To:ViceMayorHofmann Thank you for staying at Hotel Keihan Universal City. We are delighted to read this wonderful review that you took some time to write. We are looking forward to meeting you again. Best regards Front Desk Yumie Zenitani

Penang, Malaysia
Reviewed 18 December 2016 via mobile

We had spent 2 nights at this hotel recently during visit USJ. The hotel is located at Universal city walk, 3 minutes walk from USJ main entrance, is very convenient if visit USJ with children. I have booked a lake theme room and the room had one single bed and one double bed. The room are very clean and comfortable....

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Helpful?
Thank Robert K
Keihan_Universal, Front Desk at Hotel Keihan Universal City, responded to this review

To: Robert K Thank you for staying at Hotel Keihan Universal City. We are glad that you were satisfied with your stay and enjoyed the breakfast. And we are delighted to read this wonderful review that you took some time to write. We are looking forward to meeting you again. Best regards Front Desk Yumie Zenitani

Singapore, null, Singapore
Reviewed 15 December 2016

Location is really cheap and the place is so convenient. It's less than 5 minutes from the train station. Right opposite the hotel is a shopping mall and there's a 24 hours convenience store right at the hotel. The hotel is 5 minutes to USJ by walking and it's 10 minutes via boat ride to Kaiyukan. The only thing that...

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Thank Kiansoon
Keihan_Universal, Front Desk at Hotel Keihan Universal City, responded to this review

To: Kiansoon Thank you for staying at Hotel Keihan Universal City. We are glad to hear that you had enjoyed your stay here in our hotel. But we must apologize for the inconvenience with TV. We realize that We see that improvement is needed. Thank you giving us precious opinion. We are looking forward to meeting you again. Best regards...

Singapore, Singapore
Reviewed 10 December 2016 via mobile

Conveniently located. 5 minutes away from both Universal City Station as well as Universal Studio Japan. Room is very small but enough bed space for my family of four (2 adults 2 children). Very little room to move about. Good meal options around hotel, all within 5 minutes of walking distance. There are also Lawson outlets around where you can...

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Thank Edward W
Keihan_Universal, Front Desk at Hotel Keihan Universal City, responded to this review

To: Edward W Thank you for staying at Hotel Keihan Universal City. We are glad that you were satisfied with your stay and enjoyed the breakfast. Did you enjoy Universal Studio Japan? We hope you like it!! We are looking forward to meeting you again. Best regards Front Desk Yumie Zenitani

Taoyuan, Taiwan
Reviewed 6 November 2016

We booked the triple room for four people... plus we had an extra fold out bed, so each person had their own single bed to sleep on, which was great! The Hollywood-esque decor of the hotel was cute. There weren't a lot of special amenities in the hotel... at least not that I was aware of... but the major purpose...

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Thank Jamesehd
Keihan_Universal, Front Desk at Hotel Keihan Universal City, responded to this review

To: Jamesehd Thank you for staying at Hotel Keihan Universal City. We are glad to read from your review that you had enjoyed your stay here in our hotel. We are looking forward to meeting you again. Best regards Front Desk Yumie Zenitani

Manila, Philippines
Reviewed 5 November 2016

I booked for 4 nights in a Triple Forest Theme. When I checked in, I was told there is no Triple Forest Room. The Triple is for another theme. I told them I paid for a triple and I should get a triple. Long story short, I did not get a triple but was given a free roll away bed....

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Helpful?
Thank lakatwmn
Keihan_Universal, Front Desk at Hotel Keihan Universal City, responded to this review

To: lakatwmn Thank you for staying at Hotel Keihan Universal City. At first, we must apologize that we hurt your feelings. We are sorry to read your review. We should make an effort for all guests staying. Please do forgive us and we are looking forward to meeting you again. Thank you write review and give us wonderful opinion. Best...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hotel Keihan Universal City

Address: 6-2-78 Shimaya, Konohana-ku, Osaka 554-8585, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka
Price Range: $114 - $599 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Keihan Universal City 3.5*
Number of rooms: 330
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Also Known As:
Keihan Universal City Osaka
Keihan Universal City Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Keihan Universal City staff and other travellers.
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Questions? Get answers from Hotel Keihan Universal City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're getting a triple, get a "comfort" theme. Forest (Green) themed triple does not exist!”
 of 5 bubbles lakatwmn, 5 Nov 2016 | Read review
“We stayed on the eleventh floor with a nice view of universal walk”
 of 5 bubbles jay22200, 13 Jul 2016 | Read review
“Best to book through their website.”
 of 5 bubbles Leilanie_12, 18 Apr 2016 | Read review
“If you love hard beds, stay here....otherwise I wouldn't stay at all.”
 of 5 bubbles steven_nagoya, 5 Jan 2016 | Read review
“Twin Room has 2 single beds, Semi-double room is very small”
 of 5 bubbles hkgphilip, 10 Jul 2015 | Read review
5 of 5