The hotel is far from the train station, need to carry heavy luggage and walk for 15 minutes. It is a very small room with expensive rate and no breakfast. Must pay expensive breakfast which the price is equal to lunch or dinner size of meal. The toilet ventilator is spoilt, so i…
This is my first-time stay at this hotel for one night, Price is reasonable, location convenient, good amenities, room was small but it is a standard in Japan. Just 5 mins walk from the station and in the main street, many restaurants nearby, pubs, shops. In-room wifi was fast.
I injured my snowboarding and didn't have anyone with me to help. They took my 1am phone calls graciously and even found someone that spoke English. They promised to find me a taxi and crutches. When I called for an update at 7am and food, they don't have room service, they went …
My wife and I were coming down from the mountains at Shiga-kogen, just NW of Nagano and needed a place to stay for one night. Great price, good amenities and perfect location. Less than .5 miles from Nagano station. ¥730 taxi ride or easy enough to walk. Near many restaurants…
We have stayed here twice now and found its location convenient and room excellent. Has an good breakfast buffet and an excellent view of the outlying mountains. Just 5 minutes walk from the station and in the main street that leads to many attractions and food!
"Tell the reservation staff that this is your first time in Nagano, and they will take extra care."
"Pillows are hard (as per usual in Japan). You can ask for extra pillows. You can get a power adaptor from reception. Free wi-fi in the Lobby area."
"Pay for an upgrade ¥500 per night."
"Try and get a room on higher floors so that you may have a view of the mountains."
"If you can get the corner rooms, particularly on the higher floors, they have huge windows with stunning views of the surrounding mountains."