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Hotel JAL City Nagano

Traveller (230)
Room & Suite (119)
Traveller (230)
Room & Suite (119)
Dining (88)
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  • Excellent23%
  • Very good55%
  • Average19%
  • Poor2%
  • Terrible1%
Certificate of Excellence
The Hotel JAl City Nagano, has 16 stories above ground. It provides 242 guest rooms, including non smoking options and internet availability. You will enjoy a fine view from your room of the landscape such as Zenkoji temple and the Northern Alps. The hotel has four banquets halls including a sky banquet-room available for party or wedding use. It is situated on the Central Street of Zenkoji Omote-sandou in Nagano city. For business travelers the hotels is conveniently located; a 7-minute walk from the Nagano Station and 5-minute walk from the governmental offices and a business center; and for tourists, it provides easy access to noteworthy sites; a 15-minute walk to Zenkoji, National Treasure, and Higashiyama Kaii gallery. The hotel serves throughout all seasons as a base for hopping to other sightseeing areas, Obuse, Togakushi and Hakuba..
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Property amenities
Free High Speed Internet (WiFi)
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Non-Smoking Hotel
Room features
Non-Smoking Rooms
Air Conditioning
Smoking rooms available
Refrigerator in room
Good to know
Great View
Reviews (570)
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1 - 5 of 33 reviews
Reviewed 3 May 2018

The hotel is far from the train station, need to carry heavy luggage and walk for 15 minutes. It is a very small room with expensive rate and no breakfast. Must pay expensive breakfast which the price is equal to lunch or dinner size of...More

Review collected in partnership with this hotel
1  Thank KimJongAn
Reviewed 25 April 2017

This is my first-time stay at this hotel for one night, Price is reasonable, location convenient, good amenities, room was small but it is a standard in Japan. Just 5 mins walk from the station and in the main street, many restaurants nearby, pubs, shops....More

3  Thank JessicaTYL
Reviewed 21 January 2017 via mobile

I injured my snowboarding and didn't have anyone with me to help. They took my 1am phone calls graciously and even found someone that spoke English. They promised to find me a taxi and crutches. When I called for an update at 7am and food,...More

3  Thank maemae16
Response from JalcityNagano1221, Front Office Manager at Hotel JAL City NaganoResponded 23 January 2017

Dear Maemae16-sam, Thank you for your comment. We hope this finds you feeling much better. We always welcome you to visit us again. Best regards, Front Office Manager

Reviewed 29 December 2015 via mobile

My wife and I were coming down from the mountains at Shiga-kogen, just NW of Nagano and needed a place to stay for one night. Great price, good amenities and perfect location. Less than .5 miles from Nagano station. ¥730 taxi ride or easy enough...More

2  Thank K-dog68
Reviewed 28 December 2015 via mobile

We have stayed here twice now and found its location convenient and room excellent. Has an good breakfast buffet and an excellent view of the outlying mountains. Just 5 minutes walk from the station and in the main street that leads to many attractions and...More

Thank Ken W
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Questions & Answers
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Jenna B
1 March 2017|
AnswerShow all 2 answers
Response from yamazakitoshiyuki | Property representative |
We accept major credit cards.
Google Translation
16 January 2017|
Response from yamazakitoshiyuki | Property representative |
Hotel jalcity nagano has guest parking , charges at 1080 yen per night.
Google Translation
Room Tips
"Tell the reservation staff that this is your first time in Nagano, and they will take extra care."
28 Feb. 2014
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"Pillows are hard (as per usual in Japan). You can ask for extra pillows. You can get a power adaptor from..."
28 May 2013
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"Pay for an upgrade ¥500 per night."
6 Mar. 2013
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"Try and get a room on higher floors so that you may have a view of the mountains."
3 Jun. 2012
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USD 59 - USD 141 (Based on Average Rates for a Standard Room)
JapanChubuKoshinetsuNagano PrefectureNagano
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