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Hotel Metropolitan Nagano
1346 Minami Ishidocho, Nagano 380-0824 Nagano Prefecture
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Room & Suite (491)
Dining (125)
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Avg. AU$226 /night, 1/24 - 1/25
AU$311
per night
AU$209
per night
AU$107
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About
#2 of 42 hotels in Nagano
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Finding an ideal family-friendly hotel in Nagano does not have to be difficult. Welcome to Hotel Metropolitan Nagano, a nice option for travellers like you.
Rooms at Hotel Metropolitan Nagano offer a flat screen TV, a refrigerator, and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.
24 hour front desk, a concierge, and a gift shop are some of the conveniences offered at this hotel. A hot tub and a lounge will also help to make your stay even more special. If you are driving to Hotel Metropolitan Nagano, there is paid private parking available on-site.
Given the close proximity of popular landmarks, such as Shimanryo Street (0.3 mi) and Saiko-ji Temple (0.3 mi), guests of Hotel Metropolitan Nagano can easily experience some of Nagano's most well known attractions.
Nagano has plenty of Indian restaurants. So when you’re here, be sure to check out popular spots like Curry Shop Yamagoya Nagano station, Denny's, Nagano Wakasato, and Anondo South Bypass, which are serving up some great dishes.
Nagano is also known for some great historic sites, including Old Battlefield of Kawanakajima, Matsushiro, and Sanada House, which are not too far from Hotel Metropolitan Nagano.
Hotel Metropolitan Nagano puts the best of Nagano at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Massage
Car park
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Kid-friendly buffet
Vending machine
Car hire
Banquet room
Meeting rooms
Salon
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Desk
Safe
Iron
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Family
Languages Spoken
English, Japanese
Location
1346 Minami Ishidocho, Nagano 380-0824 Nagano Prefecture
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 89 out of 100
89
507 Restaurants
within 0.5 kilometers
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
Lets not talk about the japanese hospitality as you may have known how good it is even though there might be language barrier. So this is no exception.
The best thing about this place is the location where you can literally hop on to the bus or train to get to your destination without having to make numerous transfers as it is directly connected to the main train and bus station.
Despite it's strategic location, i was quite surprised the nightly charges are relatively cheap by japanese standard and the breakfast spread is good too. Love to be back here if i got the chance to visit Nagano again.
The best thing about this place is the location where you can literally hop on to the bus or train to get to your destination without having to make numerous transfers as it is directly connected to the main train and bus station.
Despite it's strategic location, i was quite surprised the nightly charges are relatively cheap by japanese standard and the breakfast spread is good too. Love to be back here if i got the chance to visit Nagano again.
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Date of stay: December 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a hotel that offers a level of luxury and yet, booking early through Expedia and booking.com we were able to get queen rooms for two for about A$160 including breakfast. And the breakfast buffet is very good with both Western and Japanese selections. You can even have cold sake or ice cream!
We used the hotel both on the way to and from the ski fields. It is adjacent to the train station and can be accessed internally from the station via the Midori shops. There are signs as you begin to exit the station. Don’t go out the East exit. Reception is open till all hours and we were able to check in at midnight having come via train from Narita airport. ( At this hour you can not access internally but exit the station and the hotel is only a few steps away.) The room is a reasonable size by Japanese standards. I was able to stand my ski bag up in the coat cupboard which was useful. They will also store your large bags overnight if you wish. The bed was comfortable and the room quiet. Check-out is not till midday which allows for a leisurely morning. On our return visit we ate dinner at the hotel; 25,800 yen/ about A$32 each for all we could eat including red and white wine. There was a good selection of meals and desserts including a chocolate fountain. Overall I can highly recommend this hotel for comfort, accessibility, standard of meals and efficient service. While in Nagano, take a walk to the Zenko-ji temple.
We used the hotel both on the way to and from the ski fields. It is adjacent to the train station and can be accessed internally from the station via the Midori shops. There are signs as you begin to exit the station. Don’t go out the East exit. Reception is open till all hours and we were able to check in at midnight having come via train from Narita airport. ( At this hour you can not access internally but exit the station and the hotel is only a few steps away.) The room is a reasonable size by Japanese standards. I was able to stand my ski bag up in the coat cupboard which was useful. They will also store your large bags overnight if you wish. The bed was comfortable and the room quiet. Check-out is not till midday which allows for a leisurely morning. On our return visit we ate dinner at the hotel; 25,800 yen/ about A$32 each for all we could eat including red and white wine. There was a good selection of meals and desserts including a chocolate fountain. Overall I can highly recommend this hotel for comfort, accessibility, standard of meals and efficient service. While in Nagano, take a walk to the Zenko-ji temple.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Booked a 2 night stay here on Booking.com for a rate of $118 per night. I had booked early and noticed the price went up as it got closer to the date. We stayed December 30 for 2 nights. We arrived via the train from Nagoya at noon. We were not allowed to check in until 3 pm so we stored our bag with them.
We were allocated Room 520 which is a Standard Double but for some reason there was another roll away bed in our room which made the room even more cramped. However, having 2 beds was nice.
Breakfast was not included in our rate but since the hotel is located right at the Nagano Station, finding a place to eat was not hard. We had breakfast one morning at Beck's Coffee.
We visited Nagano for the purpose of seeing the Snow Monkey. Hotel Metropolitan sells the Snow Monkey Pass for 3600 yen. You catch the bus right at the station. This pass also includes the Nagano Dentetsu train which takes you to Zenkoji Temple.
In the room, there were Slippers, pajamas and a safe, There is also a mini fridge. WiFi was complimentary and it was fairly fast.
To access the hotel, you don't need to walk outside if you are arriving by train. You can go through the the mall. Also, there is a very large Don Quijote in the next building and you can walk on a foot bridge.
Overall, the location was great.
We were allocated Room 520 which is a Standard Double but for some reason there was another roll away bed in our room which made the room even more cramped. However, having 2 beds was nice.
Breakfast was not included in our rate but since the hotel is located right at the Nagano Station, finding a place to eat was not hard. We had breakfast one morning at Beck's Coffee.
We visited Nagano for the purpose of seeing the Snow Monkey. Hotel Metropolitan sells the Snow Monkey Pass for 3600 yen. You catch the bus right at the station. This pass also includes the Nagano Dentetsu train which takes you to Zenkoji Temple.
In the room, there were Slippers, pajamas and a safe, There is also a mini fridge. WiFi was complimentary and it was fairly fast.
To access the hotel, you don't need to walk outside if you are arriving by train. You can go through the the mall. Also, there is a very large Don Quijote in the next building and you can walk on a foot bridge.
Overall, the location was great.
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Date of stay: December 2019
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A convenient hotel located within the station of Nagano, however, it is not disturbed by the trains. It is a hotel of a certain age and of the “old typical station hotel” style with lots of character. The staff are friendly and helpful.
The hotel is very clean and well organised, as was our room. The room had a king bed that was comfortable with crisp fresh linen. There were adequate C&T facilities, together with complementary bottled water. The bathroom was small and of an older design with a shower over the bath and the “dreaded” plastic bath curtain. There were plenty of complementary toiletries and bathroom it’s you may have forgotten.
The hotel is a great location for visiting the snow monkeys, with the express bus stop (23) accessible through the station at a cost of 1500 yen each way.
It was a comfortable stay and the only issue we experienced was poor Wi-Fi, that kept dropping off and would not reconnect, which became a pain.
For the area, it is a great hotel at a reasonable price
The hotel is very clean and well organised, as was our room. The room had a king bed that was comfortable with crisp fresh linen. There were adequate C&T facilities, together with complementary bottled water. The bathroom was small and of an older design with a shower over the bath and the “dreaded” plastic bath curtain. There were plenty of complementary toiletries and bathroom it’s you may have forgotten.
The hotel is a great location for visiting the snow monkeys, with the express bus stop (23) accessible through the station at a cost of 1500 yen each way.
It was a comfortable stay and the only issue we experienced was poor Wi-Fi, that kept dropping off and would not reconnect, which became a pain.
For the area, it is a great hotel at a reasonable price
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Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , 支配人 at Hotel Metropolitan Nagano
Responded 31 July 2023
Thank you very much for choosing our hotel. We thank you again for taking time out of your busy schedule to provide us with your feedback. We are very sorry for the inconvenience caused by the poor Wi-Fi. How was your trip to Nagano? We hope that your trip was a wonderful memory for you. We will continue to strive to make your stay at our hotel as comfortable as possible, and we look forward to your continued patronage. Thank you very much for your valuable feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Used this hotel as my base for exploring Nagano prefecture back in August 2023. The hotel provides good enough space for a solo traveller like me, packed with amenities like toothbrush, toothpaste, comb etc. The rooms are clean and bigger in size than the ones in Tokyo. Not sure if its off peak travel during my time, but the hotel was rather quiet.
The location is great, connected to the JR Shinkansen and JR lines, so rain or shine, you are well covered. Also connected to Do Ri Me Shopping Centre, where you can choose to do some shopping.
Seems like lots of restaurants in the shopping centre but didn't have the time to try it. Surrounding area does not seem to have a lot of food choices.
There is a Don Don Donki opposite the hotel and it's connected via the overhead bridge.
I would recommend this hotel.
The location is great, connected to the JR Shinkansen and JR lines, so rain or shine, you are well covered. Also connected to Do Ri Me Shopping Centre, where you can choose to do some shopping.
Seems like lots of restaurants in the shopping centre but didn't have the time to try it. Surrounding area does not seem to have a lot of food choices.
There is a Don Don Donki opposite the hotel and it's connected via the overhead bridge.
I would recommend this hotel.
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Date of stay: August 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , 支配人 at Hotel Metropolitan Nagano
Responded 17 Sept 2023
Dear justinjalanjalan Thank you very much for staying at our hotel. We would like to thank you again for taking the time to give us your feedback. We are relieved to read that you enjoyed sightseeing and shopping around our hotel. As you know, our hotel is very conveniently located near major train stations. We hope that you will enjoy your next visit to Nagano with our hotel at the center of your trip. We will continue to strive to provide a comfortable hotel, and we look forward to your continued patronage. We look forward to seeing you again someday. Thank you very much for your valuable feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This three to four star hotel is right next to the train station and that makes it extremely convenient for travellers. The shuttle buses to the various touristic sights that are relatively close by to Nagano ( eg. snow monkeys) also depart from the other side of the train station. So everything is really close by if you stay in this hotel. It is a relatively large hotel and very clean and well kept. We had a standard room facing the railway lines which was quite nice actually and not unsightly. A lot of restaurants close by too as well as a large supermarket right next to it. An excellent choice overall in terms of convenience and comfort.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is clearly a business hotel and Very close to train station . Easy walking distance undercover. Absolutely No need for a taxi. It is Signposted from the station and has a direct escalator into Mi ro Dori store which is a big department store. With suitcases we found it easier to exit the station and walk to front door of hotel rather than go through the store. Breakfast is served in the coffee shop in main lobby. Breakfast was ok with a good choice. The staff throughout were very helpful. Room is modern with Standard decor and you could be anywhere in world once in the room. Quite impersonal. BBC world at least on TV. The Room was a decent size. The hotel was Quiet though trains can be heard even 9 floors up but these were not disruptive. There are Washing machines available on 3 floors but could not get clothes dry even after 90 minutes in dryer . The dryer was only 100 yen per 30 mins though but easier to dry in room. There are Trouser presses available on each floor by the lifts. They offer the Option of being eco friendly by asking for bedding etc not to be changed daily. Beds comfortable but some might find them to be hard. As ever in Japan Everything is provided that a traveller might need eg razors, brushes etc.
WiFi slow . Good location for walking around Nagano with many restaurants close by. Pleasant stay.
WiFi slow . Good location for walking around Nagano with many restaurants close by. Pleasant stay.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed for one night after an international overnight flight and then a train trip up from Tokyo. The hotel is run by JR East and it right next door to the Nagano Railway Station which is very convenient. The hotel is well presented, very clean and the staff are polite and very efficient. the rooms are reasonable size by Japanese standards( I had a deluxe King room). The room was very clean with a comfortable bed. There are vending machines on the floor and ice machine. I had breakfast the following morning in the ground floor cafe, which was buffet with a mixture of Japanese and Western foods. Breakfast while nothing sensational was good and the automatic coffee machine made a pretty good cappuccino. The hotel is in the centre of town so is convenient. A recommended hotel for the rail traveller.
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Date of stay: January 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Comfortable hotel with mid-sized rooms. Breakfast is expensive if it’s not included, but has a very good selection including freshly cooked vegetables and saki. No onsen. There is direct access to the next door train station, handy for bitterly cold winters..
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We only stayed one night in Nagano as we wanted to see the snow monkeys. The hotel was convenient as it’s right on the Shinkansen station with internal access from the station. And the station is where we had to catch the bus from to get to the snow monkey park.
The room itself was very comfortable and had all the modern amenities and wifi was very good. There were 4 of us so we booked 2 twin rooms.
Would recommend this for a family travelling to Nagano that are looking for brief yet convenient lodgings.
One thing, this hotel is very strict on the 3pm checkin.
The room itself was very comfortable and had all the modern amenities and wifi was very good. There were 4 of us so we booked 2 twin rooms.
Would recommend this for a family travelling to Nagano that are looking for brief yet convenient lodgings.
One thing, this hotel is very strict on the 3pm checkin.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nozawaonsen is 1 hour 45 minutes each way from Nagano so that's a big chunk of time out of your day if skiing is the holiday objective.
Search "5 Best Ski Resorts in Nagano" for other resorts close to Nagano but all will entail travel to and from. If you're set on staying in the ski fields, suggest you stay at a ryokan for a true Japanese stay experience - you can stay in a western style hotel anywhere.
Perhaps stay some nights in ski fields to avoid long travel times and a few in Nagano at beginning or end. Take your own lunch of you can to avoid queues in ski fields.
Hi,
My group was only adults; however, I believe their deals may give discounts BUT they tend to always come with breakfast (which is charged for each person at around Yen 1700. It will also depend on the number of children.
I suggest you do a dummy booking with specific information but do not go to confirmation. You can do this through Tripadvisor.
"We did not have any meals at the hotel as there were abundance of restaurants n coffee club open from 7.30am to 10pm next to hotel."Read full review
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PRICE RANGE
AU$97 - AU$201 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
metropolitan hotel nagano, nagano metropolitan hotel
LOCATION
JapanChubuKoshinetsuNagano PrefectureNaganoNagano Station
NUMBER OF ROOMS
235
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Hotel Metropolitan Nagano
Which popular attractions are close to Hotel Metropolitan Nagano?
Nearby attractions include Midori Nagano (0.1 km), Saiko-ji Temple (0.5 km), and Shinshu Omiyage Sando Oraho (0.10 km).
What are some of the property amenities at Hotel Metropolitan Nagano?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Metropolitan Nagano?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Metropolitan Nagano?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Metropolitan Nagano?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Hotel Metropolitan Nagano?
Conveniently located restaurants include Shinshu Soba no Kusabue Midori, Misoya, and Sobatei Aburaya.
Is Hotel Metropolitan Nagano located near the city centre?
Yes, it is 0.4 km away from the centre of Nagano.
Are any cleaning services offered at Hotel Metropolitan Nagano?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Metropolitan Nagano offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Metropolitan Nagano?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Hotel Metropolitan Nagano?
Many travellers enjoy visiting Old Battlefield of Kawanakajima (5.7 km), Hachimanbara Historic Site Park (5.7 km), and Nakazawa Tokei Honten (1.4 km).