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Hotel Keihan Kyoto Grande

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Hotel Keihan Kyoto Grande
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551 Reviews from our TripAdvisor Community

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Showing 176: English reviews
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Reviewed 1 week ago

I rented 2 rooms from this hotel for my family on Agoda for our 3 day stay in Kyoto. Loved Kyoto, not so much my overnight stay there. After my stay in Tokyo, I arrived at this Hotel. The desk staff was friendly. The room was much more tiny than expected, so much that you could barely squeeze 2 people...

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Helpful?
Thank binajimster
ホテル京阪京都グランデ, お客様担当マネージャー at Hotel Keihan Kyoto Grande, responded to this review

Thank you for choosing to stay with Hotel Keihan Kyoto Grande. We are truly sorry that we left an unpleasant impression on you despite your choice to stay with us. We will do our best for improvements in the future. Next time you come to Kyoto, we will appreciate having you as a guest in our hotel. Hotel Keihan Kyoto...

Coquitlam, Canada
Reviewed 2 weeks ago

Overall experience was good except when we checked in. We left the luggages for storage in the hotel before check in around noon and came back for the official check in time. The wait was long over 10 minutes. Then after they collected our info, we were told the room was still being cleaned, not ready. So we waited for...

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Helpful?
Thank Michelle L
ホテル京阪京都グランデ, お客様担当マネージャー at Hotel Keihan Kyoto Grande, responded to this review

Thank you very much for staying at our hotel. Thank you also for your cooperation in leaving a review. All the staff will continue to work hard every day to improve and bring more satisfaction to our visitors. We truly hope that you will stay with us again in the future. HOTEL KEIHAN KYOTO GRANDE. Assistant Manager Hamanaka.

Mumbai (Bombay), India
Reviewed 3 weeks ago via mobile

Next to the railway station very convenient for travellers. Functional rooms ok. Good breakfast not too crowdedgood service. Good eateries nearby. Overall very convenient. Other facilities limited but not too expensive

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Thank KanwarTavy
ホテル京阪京都グランデ, お客様担当マネージャー at Hotel Keihan Kyoto Grande, responded to this review

Thank you for choosing to stay with Hotel Keihan Kyoto Grande. We are glad to have been of assistance to you during your travels. We look forward to meeting you again in the future. HOTEL KEIHAN KYOTO GRANDE  Assistant Manager Okado

delhi
Reviewed 4 weeks ago

Hotel is situated just in front of Kyoto station so was very easy to get there. Rooms are bit small but still very comfortable.Breakfast was good but some more fruits can be added for vegetarians. There are plenty of restaurants and bar with in walking distance from the hotel which remains open until early morning. Will highly recommend this hotel...

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1Thank ashatravels
ホテル京阪京都グランデ, お客様担当マネージャー at Hotel Keihan Kyoto Grande, responded to this review

Thank you very much for staying at our hotel. Thank you also for your cooperation in leaving a review. We are glad to have been of assistance to you during your travels. All the staff will continue to work more hard every day to improve and bring more satisfaction to our visitors. We truly hope that you will stay with...

Pearl City, Hawaii
Reviewed 5 weeks ago

Stayed here for 4 nights. Location is perfect - sits immediately outside of Kyoto Station. Hotel can be reached by walking through an underground tunnel or stepping outside and crossing the street. The hotel offers several options for room type. We selected a room that was queen double - way too much bed for our needs; room size was OK....

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Thank HawaiiAndi
ホテル京阪京都グランデ, フロント オフィス マネージャー at Hotel Keihan Kyoto Grande, responded to this review

Thank you for choosing to stay with Hotel Keihan Kyoto Grande. We are glad to have been of assistance to you during your travels. Moreover, thank you for a valuable suggestion about the room. We plan on making the necessary adjustments, to offer the best services for our guests. We continue to work to improve our hotel using the valuable...

Shanghai, China
Reviewed 22 March 2017

Close to the main station and easy to find, it was a good choice for a short stay in Kyoto. The hotel was clean and tidy (as you would expect in Japan) and everyone spoke good English. The heating was excellent - it was a little cooler than expected for the time of year.

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Thank Roux
ホテル京阪京都グランデ, フロント オフィス マネージャー at Hotel Keihan Kyoto Grande, responded to this review

Thank you very much for staying at our hotel. Thank you also for your cooperation in leaving a review. All the staff will continue to work hard every day to improve and bring more satisfaction to our visitors. We truly hope that you will stay with us again in the future. HOTEL KEIHAN KYOTO GRANDE Assistant Manager Hamanaka.

Singapore, Singapore
Reviewed 12 March 2017 via mobile

Hotel staffs were very good. They guided us to halal cuisine nearby. They were able to communicate in simple English. Wifi is available. Rooms were small but we also had 3 beds inside. No complaints. Very near Kyoto station and lots of shops and boutiques for shoppers. Plenty of food available throughout. Several Supermarkets and convenience stores nearby.

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Thank ariffinaldo
ホテル京阪京都グランデ, お客様担当マネージャー at Hotel Keihan Kyoto Grande, responded to this review

Thank you for staying our hotel. I'm glad I could help you.(I am glad that HALAL food was found) we are sorry that I can't speak english well. I will do my best to improve our language's ability. we looking forward to seeing you again. Hotel Keihan Kyoto Grande assistant manager:Ikeda

Bogor, Indonesia
Reviewed 5 March 2017

I stayed here for 2 nights with my wife. We stayed at the single-room type for double use. The room was very compact, but still offering comfort for us to sleep. Very strategic location, about 5 minutes walk to Kyoto Station. For those who will travel to Kansai International Airport, the limousine-airport bus service will start just in front of...

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Helpful?
Thank Ristianto_Pribadi
ホテル京阪京都グランデ, お客様担当マネージャー at Hotel Keihan Kyoto Grande, responded to this review

Thank you for choosing to stay with Hotel Keihan Kyoto Grande. Thank you also for your cooperation in leaving a review. The Limousine Bus for Kansai Airport arriving/leaving from in front of the hotel has had excellent reviews from our customers. We are very happy to have received your approval as well. we can continue to make the most of...

singapore
Reviewed 5 March 2017 via mobile

The hotel is very accessible as it's located above the keihan shopping mall and next to the JR and subway station. Tips: for traveler with big bulky luggage please choose double room as the room with double bed setting is more spacious compare to twins sharing room.

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Thank vio86
ホテル京阪京都グランデ, お客様担当マネージャー at Hotel Keihan Kyoto Grande, responded to this review

Thank you for choosing to stay with Hotel Keihan Kyoto Grande. Our establishment is located very close to Kyoto Station, with shops and restaurants adjacent to the hotel as well. We are grateful to our customers for the high regard they have expressed for our location. We hope we can continue to make the most of the location and strive...

Singapore
Reviewed 27 February 2017

Stayed here solo for 3 nights in February 2017 on my first trip to Kyoto. The main plus point was its proximity to Kyoto Station which was the transport hub of the city. I had no difficulties getting to the hotel. In fact, as I subsequently discovered, there was an underground pass linking the subway (thence to the station) to...

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3Thank Jack_CCC
ホテル京阪京都グランデ, マネージャー at Hotel Keihan Kyoto Grande, responded to this review

Thank you so much for using the Hotel Keihan Kyoto Grande. We're honored by your comments praising our employees' responsiveness, the room, and the location of our hotel. As you said, because we're directly connected to Kyoto Station by an underground passage, you can reach our location without getting wet on a rainy day. Concerning the odor in the room,...

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Staying in Southern Kyoto

Neighbourhood Profile
Southern Kyoto
Southern Kyoto has a reserved air. Though the Fushimi Inari Shrine is one of Kyoto's major tourist attractions, the surrounding nature, parks, gardens, temples, and shrines provide less-visited spaces for strolling and reflection. The Fushimi Inari Shrine itself is made up of 32,000 sub-shrines, and the mountain they are dotted across beckons hikers, picnickers, and lovers of the outdoors. Many of the mountain's off-set paths aren't frequented by tourists, and the mountain's serenity can be enjoyed at a leisurely pace. Southern Kyoto is the place to enjoy being outside, and to pay your respects to the ancient architecture and gods of the land that are celebrated here.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
  • Conference Facilities

Additional Information about Hotel Keihan Kyoto Grande

Address: 31 Nishisanocho Higashi Kujo, Minami-ku, Kyoto 601-8003, Kyoto Prefecture (Formerly Hotel Keihan Kyoto)
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > Southern Kyoto
Price Range: $118 - $447 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Keihan Kyoto Grande 3.5*
Number of rooms: 320
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Keihan Kyoto Grande staff and other travellers.
12 questions
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Questions? Get answers from Hotel Keihan Kyoto Grande staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Near elevator; "superior" rooms appear to be a good choice”
  • Queen Double room
  • Room
  • Well stocked bathroom
HawaiiAndi, 26 Mar 2017 | Read review
“higher floor”
Euniceyin, 21 Dec 2016 | Read review
“The hotel is located on the opposite side of Kyoto Tower, so better take West Exit on second floor to the hotel”
edmondtolre, 24 Nov 2016 | Read review
“Zen suite!”
kcho139, 17 Nov 2016 | Read review
“High Floor Rooms”
Sebas1001, 13 Oct 2016 | Read review
5 of 5