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The Westin Miyako Kyoto

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2,241 Reviews from our TripAdvisor Community

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Showing 1,208: English reviews
Fredrikstad, Norway
Reviewed 24 November 2010

I stayed in The Westin Miyako twice during my stay in Japan. I also recommended it to a friend of mine who also spent some time there. The sunsets over Kyoto are very beautiful and the lobby is very nice. I wish the hotel was smaller though. I once got lost with a business partner... Haha! Maybe you can put...

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Helpful?
1Thank Kyoushi
Management response:

Thank you for your review! We always glad to hear that our guests are satisfied staying in our hotel. Your suggestion about the signs in the hallways showing the direction to the lobby, I will pass on to our staff. It will be our pleasure and honor to provide you with the best service. Hope to see you soon again...

Surfers Paradise, Australia
Reviewed 24 November 2010

I love Japan. I love Kyoto and I especially love the Westin Kyoto. We stayed for 8 nights in October and I really cannot fault anything about this hotel We were attended to very quickly upon arrival and because we are Starwood members were given a room with a balcony overlooking the hills. Fantastic! We sat out at night and...

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Helpful?
1Thank JamesandVictoria
Management response:

We were delighted to hear that you had a wonderful stay with us at the Westin Miyako Kyoto. It was nice to hear the rooms, service and the breakfast buffet. We try our utmost best to ensure that we exceed our guest’s expectations. We look forward to welcoming you back to our hotel in the near future! Toshiyuki Hayashi  On-Line...

Zurich, Switzerland
Reviewed 21 November 2010

We stayed for three nights in September in a deluxe room. This was our first visit to Japan and we found the Westin to be very suited. The hotel is a typical western luxury hotel, with lovely large rooms. It is somewhat distant from the city center (about 15 mins walk) but located close to many temples and other cultural...

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Helpful?
1Thank Fimsternchen
Management response:

We read your review and are very happy to know you enjoyed your time at the Westin Miyako Kyoto and we hope to see you again very soon for your next stay in Kyoto! We will try our best to maintain the best service. Thank you again for your comments. Toshiyuki Hayashi  On-Line Marketing, Westin Miyako kyoto

Toronto, Canada
Reviewed 14 November 2010

Kanako Oguma got us tickets to a special place and went beyond her means to assist. If you need assistance please contact her. She's the best. I was going to stay at the Hyatt Kyoto but because of her, I stayed and gave my business to them. However, the Westin is looking tired not the lobby but the rooms itself....

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Helpful?
1Thank Calvin J
Management response:

We were delighted to hear that you had a wonderful stay with us at the Westin Miyako Kyoto. It was nice to hear the concierges, especially Miss Kanako Oguma. They work exceptionally hard to make every guest feel special. We are really sorry for the scratched new furniture but hope not impacts your stay. Thank you so much for staying...

London, United Kingdom
Reviewed 6 November 2010

This was a very average Westin, the entrance was fine until you entered the Lobby where you are presented with a sickly colour scheme of faded gold/yellow cream with water feature (looks ok). The room on the 8th floor was a good size and located next to the tennis courts at the back of the hotel. My biggest complaint were...

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Helpful?
1Thank Geranium1HongKong
westin-miyako-kyoto, Manager at The Westin Miyako Kyoto, responded to this review

Thank you for your feedback and we were pleased to read your valuable comments. As everyone knows, our hotel has a long history which has been 120 years and sometimes it maybe looks a little out of date especially in design contrast with modern style hotels. We will try our best to create an art space to hospitality each customer....

San Francisco
Reviewed 5 November 2010

I loved this town. It offers culture intertwined in the city life. Westin is located near most touristy area i.e. Kiyomizu-Dera, Gion, Shinbashi, Shijo St. Westin has shuttle bus to/from Kyoto Station which also offers guest to get on / get off on the way (i.e. For those who want to do the walking trail to Kiyomizu-Dera, you can ask...

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Helpful?
1Thank linji
Management response:

Greetings from the Westin Miyako Kyoto. It was a great pleasure to have you as our guest at the Westin Miyako Kyoto recently and thank you for taking the time to share your experience with us. Your valued comments are extremely important in enabling us to continually monitor and fine-tune our service we offer. Please accept our sincerest apology for...

San Diego, California
Reviewed 4 November 2010

My review of the Westin Kyoto is partially due in comparison to my stay the week before the Westin Tokyo, which really set the standard for our trip to Japan. That said, let me share the hits and misses at the Westin Kyoto. Overall, I found the location very convenient, just moments from the Keage subway station, which made it...

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1Thank SDSteve
westin-miyako-kyoto, Manager at The Westin Miyako Kyoto, responded to this review

Thank you for your recent comment relative to your stay at our hotel. We are delighted that you enjoyed our location and facilities. Please accept my apologies for the experience you had with our executive lounge, concierge, breakfast restaurant, and the lobby. Thank you for ending your review by positive comment. It means a lot to us! We will keep...

Honolulu
Reviewed 2 November 2010

Great hotel although pricey if you pay the rack rate. Great rooms. Gardens on premises. Walking trail and grass tennis courts. High end restaraunts on site. Indoor pool. Subway stop right around the corner. Only drawback is you have to pay for the internet. If you want free internet, walk to the International Community House (5 minutes), register at the...

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Helpful?
Thank LyketoGolf
westin-miyako-kyoto, Manager at The Westin Miyako Kyoto, responded to this review

Greetings from The Westin Miyako Kyoto! Thank you for taking the time to write a review of our hotel and give us comments. We will keep working to improve our service quality. We look forward to welcoming you back.

Rocklin, California
Reviewed 27 October 2010

The Westin Miyako hotel in Kyoto is an outstanding hotel with great service and a very efficient, friendly staff. Most of the staff speak English, some better than others. The room was stayed was clean, roomy, and comfortable. In the hotel, there is a beautiful garden on the 7th floor, and from here, one can walk into the hills observing...

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1Thank TrvlDn
Vancouver, Washington
Reviewed 23 October 2010

After staying at some truly awful hotels (my trip was arranged by our "host") the Westin was a welcome change. Great location, lovely lobby, coffee in room (for a country where coffee is everywhere the lack of it in hotel rooms is surprising) nice facilities, good buffet. The only drawbacks were the beds were tiny and rock hard. The concierge...

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1Thank Drewmc50

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Staying in City Center

Neighbourhood Profile
City Center
No district of Kyoto is quite as representative of its blended nature as the City Center. By day, the covered shopping arcades along Kawaramachi and Shijo Street bring deal hunters and fashionistas out in droves to peruse the clothing, accessories, gifts, and home goods offerings. When it grows dark, the City Center is a hip spot for nightlife, alive with bars and clubs. A trendy culinary scene and an abundance of local watering holes give the Center its youthful vibrancy. In contrast, the quieter areas of the City Center seem a world away, shielded from noise by the foliage of the public gardens and zen spaces surrounding the area's shrines, castles, and the Imperial Palace. These ancient and sacred spots are seamlessly folded into the scenery, providing a respite from the energy of the city, but close enough to put you directly back onto the pulse of the city when you're ready.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Western-style 11-story Hotel located amid Japanese gardens, 5 miles from train station & 31 miles from Kansai Int'l Airport. ... more   less 

Additional Information about The Westin Miyako Kyoto

Address: 1 Awadaguchi Kachocho, Higashiyama-ku | Sanjo Keage, Kyoto 605-0052, Kyoto Prefecture
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > City Center
Price Range: $200 - $640 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Miyako Kyoto 4*
Number of rooms: 499
Reservation Options:
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Also Known As:
The Westin Miyako Kyoto Hotel Kyoto
Westin Miyako Kyoto
Westin Kyoto
Kyoto Westin
Hotel Style:
#8 Spa Hotel in Kyoto
#10 Business Hotel in Kyoto
#13 Luxury Hotel in Kyoto
#14 Family Hotel in Kyoto
#25 Romantic Hotel in Kyoto
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Miyako Kyoto staff and other travellers.
11 questions
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Raleigh, NC

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Questions? Get answers from The Westin Miyako Kyoto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“City view room”
 of 5 bubbles manyeef2016, 25 Dec 2016 | Read review
“Corner suite fabulous w/ balcony.”
 of 5 bubbles 238marionm, 13 Dec 2016 | Read review
“Check the size of the room you want; forget the breakfast buffet cost because there is not flavor to the food.”
 of 5 bubbles localworldtraveler, 1 Dec 2016 | Read review
“Overlooking the Japanese Garden is good.”
  • Japanese garden
 of 5 bubbles meil665, 27 Nov 2016 | Read review
“Chose a room facing the mountains with a view of the Philosopher's Walk area. Ask for an upgrade. The upgraded room was massive.”
 of 5 bubbles 615RichardF615, 13 Nov 2016 | Read review
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