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Hotel New Hankyu Kyoto

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579 Higashishiokoji-Cho, Shiokojidori, Shinmachi Higahi Iru, Shimogyo-Ku, Kyoto 600-8216 Kyoto Prefecture
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USD 95
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Free cancellation until 25/12/21
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About

#130 of 596 hotels in Kyoto
Location
Cleanliness
Service
Value

If you’re looking for a hotel in Shimogyo, look no further than Hotel New Hankyu Kyoto.

Nearby landmarks such as Awashima-do Shotoku-ji Temple (0.4 mi) and Ayako Tenmangu Shrine (0.4 mi) make Hotel New Hankyu Kyoto a great place to stay when visiting Shimogyo.

Rooms at Hotel New Hankyu Kyoto provide a flat screen TV, air conditioning, and a refrigerator, and guests can stay connected with free wifi.

In addition, while staying at Hotel New Hankyu Kyoto guests have access to 24 hour front desk, a gift shop, and a coffee shop. You can also enjoy an on-site restaurant. Need a place to park? Parking is available at Hotel New Hankyu Kyoto.

While visiting Shimogyo, you may want to try some dim sum at one of the nearby restaurants, such as 551 Horai.

Looking for something to do in Shimogyo? Aqua Fantasy (0.1 mi) and Shimabara Wachigaiya (0.8 mi) are some popular attractions that are within walking distance of Hotel New Hankyu Kyoto.

The staff at Hotel New Hankyu Kyoto looks forward to serving you during your upcoming visit.

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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Business Centre with Internet Access
Conference facilities
Massage
Baggage storage
Parking
Wifi
Coffee shop
Restaurant
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Currency exchange
Gift shop
Newspaper
Shops
24-hour front desk
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Flatscreen TV
Bath / shower
Hair dryer
Safe
Iron
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Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, Chinese, Japanese

Location

Full view
95Great for walkers
Grade: 95 out of 100
715Restaurantswithin 0.5 km
50Attractionswithin 0.5 km
635Reviews11Q+A39Room tips
Traveller rating
  • 127
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  • 148
  • 30
  • 26
Time of year
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Frank R wrote a review Jan 2020
Munich, Germany1033 contributions224 helpful votes
+1
The hotel is located in opposite of the train station, next to the Kyoto tower. To the trains it‘s just a 3 minutes walk therefore. The room was nicely decorated and spacious for japanese conditions. Wifi as well wired high speed ethernet are complimentary. The breakfast buffet exceeded my expectations, you find many local and international food. It‘s my fourth hotel experience in Kyoto and the best so far. I can highly recommend this hotel.
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Date of stay: January 2020Trip type: Travelled on business
2 Helpful votes
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Jena C wrote a review Nov 2019
2 contributions2 helpful votes
This hotel is an anti- foreginer in my opinion. i am a taiwanese who was born and lived in japan for more than 30years, and i have never been treated like this when i checked in. 3 of my family member and one american friend got two rooms, and when we checked in, we were asked to present japan residency cards and passport. we have never been asked to present those ids ever in japanese hotels. maybe they do that for security reason, but they said they didnt need my brother's since he is a "japanese." they didnt make any copies and they said they didnt need one when i said i didnt have it with me. moreover, as soon as they saw my and mom's name which are in chinese, they said we are from China. we told them, no, it is taiwan, and they didnt ask for anything else. i bet they wanted to ask us for more documents if we said china. in any case, it is very rude to judge ppl where they are from only with names. very unprofessional. lastly, he told us that two of us are registered for one room, and the other two are registered for the other room. he said we can only use the room we registered. i wonder why he told us that. does it mean i cant go to other room? i cannot use restroom in the other room? there was a japanese person who was checking in next to me. he was never told those requests from the hotel and he checked in in 2min while ours lasted for more than 10. i felt we were looked down and felt uncomfortable.the miyako hotel we stayed a day before, also near kyoto station, was super friendly and checkin and checkout were both very efficient and smooth. i have stayed in this hankyu hotel two years ago and i loved it. however, from today's experience, i dont think i would ever stay here again. if you want to stay in a hotel which will treat you same as japanese people and make you feel at home, i would not stay here.
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Date of stay: November 2019Trip type: Travelled with family
1 Helpful vote
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Response from GlobeTrotting809527, フロントスタッフ at Hotel New Hankyu Kyoto
Responded 6 Dec 2019
Thank you very much for your patronage of the KYOTO NEW HANKYU Hotel. We are very pleased to receive your kind compliments. During your stay, we are very sorry for the unpleasantness caused by our staff's corresponding handling attitude and the delay in your precious time. We have responded this matter to the top, and thank you very much for your comments. All of the staff at the KYOTO NEW HANKYU Hotel are committed to providing an even higher quality of service that you will be satisfied with, based on the valuable feedback we receive. We ask for your continued and sincere support going forward.
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John C wrote a review Oct 2019
2 contributions2 helpful votes
The hotel/room itself was below average. Nothing special, but got the job done I suppose. Furnishings are definitely a bit outdated, and were not the cleanest. I did not expect much from the room, but it somehow still disappointed. What really set me off about this hotel was the atrocious service. Everyone working was either completely incompetent, or just flat out rude. Most of them did not know how to address any concerns and would just dish you off to someone else. After continuing this seemingly never ending cycle to the top, the manager just says "sorry", and walks away. I have never been so dissatisfied with a service to leave a review in my entire life. However, this experience was so awful that I felt compelled to make an account just to leave this review.
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Date of stay: October 2019
Location
Service
Sleep Quality
Room Tip: Avoid this hotel at all costs
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1 Helpful vote
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Marky Go wrote a review Oct 2019
Bangkok, Thailand645 contributions82 helpful votes
I am planning to visit Japan for October 16 until 25 but suddenly when I am applying a tourist visa to Japan here in Bangkok Thailand, they didn’t approved my visa and I didn’t know what is the problem of my application. They didn’t disclose the reason why they didn’t approved. But sad to say I already booked my hotels in Japan and paid already in different places in Japan. Shinjuku, Fuji Kawagunchiko, Sendai, Hakodate, Tokyo Kyoto and Osaka. Then when my application not approved its a very big disappointment for me. Wasted my plane ticket with my friend almost 20thousand Baht. Then I try to message my booking hotels if they allowing me to cancel my booking and be refunded and I already explain to them my reason why I need to cancel due to my visa rejection. But most of them are allowing me to cancel and they refund my money. But except this hotel in Kyoto they didn’t response my email and I don’t know what kind of service they have to the customers. I think they don’t have a consideration and understanding about what happened to their customers why we need to cancel our booking. If they didn’t allowed me to cancel or refund they must response my email to know if allowed or not but the bad thing is they didn’t care about your concerned. They didn’t reply. I am so sad I lost my money for hoping to experience the beauty in Japan and all my plan is ruined.
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Date of stay: October 2019Trip type: Travelled as a couple
2 Helpful votes
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Iemgirl wrote a review Aug 2019
Northern Mexico, Mexico20 contributions25 helpful votes
We are a family of four, traveling with 2 large suitcases and we had enough room to open the luggage and still move around. The hotel is very conveniently located, you can basically take any bus and/or metro from there. The breakfast and lunch buffet were very good, there were all types of choices even for my picky eaters. The staff was very courteous... we would definitely recommend it!
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Date of stay: July 2019Trip type: Travelled with family
1 Helpful vote
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PRICE RANGE
USD 89 - USD 213 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiKyoto PrefectureKyotoShimogyo-ku / Kyoto Station
NUMBER OF ROOMS
323
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Frequently Asked Questions about Hotel New Hankyu Kyoto
Which popular attractions are close to Hotel New Hankyu Kyoto?
Nearby attractions include Kyoto Station Building (0.2 km), Higashi Hongan-ji Temple (0.4 km), and Porta (0.1 km).
What are some of the property amenities at Hotel New Hankyu Kyoto?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel New Hankyu Kyoto?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel New Hankyu Kyoto?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel New Hankyu Kyoto?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hotel New Hankyu Kyoto?
Conveniently located restaurants include Kurasu, Premium Pound Kyoto Ekimae, and Hokuto.
Does Hotel New Hankyu Kyoto offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel New Hankyu Kyoto?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Are there any historical sites close to Hotel New Hankyu Kyoto?
Many travellers enjoy visiting Fushimi Inari-taisha Shrine (2.6 km), Kiyomizu-dera Temple (2.6 km), and Sanjusangendo Temple (1.3 km).
Is Hotel New Hankyu Kyoto accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.