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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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234 Reviews from our TripAdvisor Community

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Showing 122: English reviews
United States
Reviewed 17 July 2015

Located in a beautiful area in the middle of excellent gorge, with a great view of the purest river it is an excellent place to spent one, mostly two nights. Service and food are excellent, sleep quality is great, everything is near perfect. It's just that there is not much to do nearby and the hotel is not easily accessible...

1Thank ab2030
Hoshino_Resorts, お客様担当マネージャー at HOSHINOYA Kyoto, responded to this review

Dear ab2030, Thank you for your kind comments about service and food. Our staffs are so pleased to hear that you had a good time here with us. We truly appreciate your genuine compliments and we look forward to welcoming you back soon! Sincerely, Guest Relations Manager

Dublin, Ohio, United States
Reviewed 15 July 2015

This ryokan was wonderful. The staff were friendly and attentive, the room spectacular and the setting tranquil and scenic. It was a good place to stay for a few days, with easy access to the northern parts of Kyoto, but if you want a more central location, consider what we did, which was to stay at two different ryokans while...

Thank Christine M
Hoshino_Resorts, お客様担当マネージャー at HOSHINOYA Kyoto, responded to this review

Dear Christine M, Thank you for taking time to review our property. We truly appreciate your genuine compliments. As you said, the atmosphere here in Arashiyama is different from the one in the Centre of the city. The natural setting in Arashiyama has been favored by locals since a long time ago. There are seasonal events such as cormorant fishing...

Hong Kong
Reviewed 8 July 2015 via mobile

I should blame myself of not looking into details before booking the hotel. I thought they have onsen, but it doesn't. We were quite disappointed due to this, but who can we blame. Other than that, the service and the scenery of the hotel is just stunning. If you choose to stay here, please do dine at their restaurant. We...

Thank Tsui K
Hoshino_Resorts, お客様担当マネージャー at HOSHINOYA Kyoto, responded to this review

Dear Tsui K, Thank you for taking time to review our property and also thank you for choosing HOSHINOYA Kyoto from among a numbers of hotels in Kyoto. In the meantime we regret that we could not meet your expectation in regard to onsen, we are pleased to hear that you enjoyed your recent stay here with us. We truly...

Pasadena, California
Reviewed 4 July 2015

I think the Hoshinoya's greatest strength is also its weakness. As a hotel, it does wonderfully-- everything is beautiful, the staff are kind and helpful, and the scenery is stunning. However, the Hoshinoya's main selling point is that it's secluded; it's pretty much impossible to walk to the hotel on your own at night. You can take the boat during...

6Thank DaisySRose
Hoshino_Resorts, お客様担当マネージャー at HOSHINOYA Kyoto, responded to this review

Dear DaisySRose, Thank you for taking time to review our property. Our hotel is situated in a protected heritage site and panoramic forest-lined scene could be enjoyed from our boat. We provide shuttle services for 24 hours upon requests and the path along with the river is suitable for a morning walk. As you mentioned, Arashiyama is becoming one of...

Cozumel, Mexico
Reviewed 28 June 2015

From the moment you arrive to the hotel area you feel pleased and relaxed, with the river ride to the hotel. Room view is to the river and a mountain with no construction across the river, and rooms are modern design of typical ryokan rooms with modern amenities. Area has a great bamboo forest and temple/gardens. Food in hotel has...

Thank MemoCozumel
Dubai, United Arab Emirates
Reviewed 23 June 2015 via mobile

I really loved the serenity of this place and the tremendous staff service. Fantastic memories and hope you like these pics! I stayed for a period of 4 nights in a standard room. I also used some of the hotel activities such as the rickshaw ride and the kimono dressing which are highly recommended. Tended to eat outside but the...

Thank Memoirsofatravelbug1
Reviewed 6 June 2015 via mobile

If you're looking somewhere to stay for a couple of nights to get away from the city, somewhere with great views and relaxed atmosphere, this is it. Hoshinoya is what people say it is. It is a bit secluded, it does take some time to get into Kyoto, but it was a lovely place to have a break from our...

3Thank Christine R
Reviewed 31 May 2015

If you are looking to get away and enjoy a peaceful retreat, this is the place to stay. A boat takes you up the river to the property. The hotel is situated on a bank, overlooking the river. All of the staff were extremely friendly and very helpful. Dinner at the restaurant was exceptional. There are not many other options...

Thank Dave M
Reviewed 28 May 2015

The worst part about the Hoshinoya is having to make your way to the pier to get the boat. However, once you are on their boat the manic nature of Saga Arashiyama town falls away into the background and you can enjoy the views and sounds of the river. The walk up to the rooms is beautifully designed and the...

Thank SandKLondon
Reviewed 26 May 2015

We expected a good service and comfortable, relaxed stay as we experienced last year. But this time only available room was Tani living. As the name Tani, meaning valley or bottom of valley, implies, it was on the lower floor and has a shared entrance(Don't keep expensive shoes). When we were about to relax, we heard big noise from upstairs....

3Thank hamachonogon

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11/06/2017 12/06/2017
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Staying in Western Kyoto

Neighbourhood Profile
Western Kyoto
Western Kyoto is home to some of the city's best eccentricities. Kyoto's Saga-Toriimoto Preserved Street takes visitors back in time to the Meiji Period, where old homes have been transformed into tea houses and eateries. Pleasure boats drift down the riverbank, under wooden bridges that beckon nature lovers to hiking trails and botanical walks. The area's famously tall bamboo groves, monkey park, and impressive vistas during the Hanami cherry blossom viewing season mean that it is busiest in warmer months, though also gorgeous in the fall, when the mountains and hills along the banks turn multi-colored. Historic and engaging, even the rail cars in Western Kyoto seek to exemplify its traditional nature and scenic beauty. Many people, including natives, come to visit the 1,200 rakan statues at the Otagi Nenbutsuji Temple, which is still in use as a religious site.
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  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Concierge
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Kyoto's famed craftsmanship and celebrated history pervade every inch of this fully restored century-old property, from the woodblock-print designs in guestrooms to the refined Kaiseki meals, landscaped grounds, and timeless setting in Arashiyama, a former playground of cour nobles. ... more   less 

Additional Information about HOSHINOYA Kyoto

Address: 11-2 Genrokuzancho, Nishikyo-ku, Kyoto 616-0007, Kyoto Prefecture
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > Western Kyoto
Price Range: $629 - $1,654 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HOSHINOYA Kyoto 4*
Number of rooms: 25
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Also Known As:
Hoshinoya Kyoto Hotel Kyoto
Hotel Style:
#21 Top resorts Hotel in Kyoto
#24 Luxury Hotel in Kyoto
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Questions & Answers

Here's what travellers have asked, with answers from HOSHINOYA Kyoto staff and other travellers.
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Gurugram (Gurgaon), India
over a year ago

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Questions? Get answers from HOSHINOYA Kyoto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best in spring or autumn, not winter”
ananasjapan, 1 Mar 2017 | Read review
“make the restaurant reservation when you book your room, and specify which part of the restaurant if you have a preference.”
gmbklm, 4 Feb 2017 | Read review
“We had a basic room and I believe going up one level would have made a considerable difference. All of the rooms are river facing.”
MrMrsJim, 13 Jul 2016 | Read review
“We appreciated the river-view room that we booked -- the view was spectacular.”
Limesbridge, 20 Jun 2016 | Read review
“I think all rooms have the same great river view”
Stekype, 4 Dec 2015 | Read review
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