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The GrandWest Arashiyama

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48 Arashiyama Kamikaidocho, Nishikyo-ku, Kyoto 616-0016 Kyoto Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (57)
Room & Suite (44)
Dining (16)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
  • Individually wrapped toiletries
Updated 05/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The GrandWest Arashiyama
Updated 05/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 278 B&Bs / Inns in Kyoto
Location
Cleanliness
Service
Value
Travellers' Choice
The GrandWest Arashiyama located west of Kyoto and within walking distance of Monkey Park, Tenryuji temple, Togetsu Bridge and Bamboo forest etc. Just 5min on foot from Hankyu Arashiyama station. If you want to be refresh, Arashiyama is the best place in Kyoto. Arashiyama was place of resort for nobles 1000years ago. Wake up early a bit than usual, and stroll around a hotel. There are beauty seasonal nature, fresh air and time passes slowly.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Bicycle rental
Children Activities (Kid / Family Friendly)
Highchairs available
Rooftop terrace
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Wine / champagne
Vending machine
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
First aid kit
Umbrella
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Room features
Air conditioning
Room service
Bottled water
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Complimentary toiletries
Refrigerator
Electric kettle
Kitchenware
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Japanese

Location

Full view
79Somewhat walkable
Grade: 79 out of 100
27Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
48Reviews2Q+A5Room tips
Traveller rating
  • 40
  • 8
  • 0
  • 0
  • 0
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Brian O wrote a review Feb 2020
2 contributions
Me and my girlfriend traveled to Japan in June of 2018 and stayed in this hotel for 2 nights. We missed a train from Hiroshima to Kyoto so we were late to checking in, after hours late. Fortunately the nice hotel staff person stayed after hours waiting for us to arrive. The rooms were amazing! Plenty of space, very clean, and had a traditional Japanese setting which we loved. This is close to Bamboo Forest, the River, and Monkey Park amongst other things. The restaurant downstairs was amazing too, great Hamburgers and staff. As an American who likes basic foods and from Los Angeles, the cheeseburger capitol, the burgers met and exceeded my expectations. The staff was great as they were very friendly and chatted with us in English. We will be back there in 2021 and definitely staying at The Grand West Arishiyama.
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Date of stay: March 2019
Location
Cleanliness
Service
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Response from 松下 美耶, オーナー at The GrandWest Arashiyama
Responded 27 Feb 2020
We’re so happy that you were happy with our service and our staff always try to go the extra mile to accommodate our guests. We’re also happy to hear that you loved our spacious rooms and our location. It’s always great to hear that the burgers from our sister restaurant, CROSS was able to exceed the expectations of an American guest! We’ll definitely pass on your kind words to the staff. We’re so delighted that you’ll be visiting us again and can’t wait to make your stay even better! Warm regards, Guest Relations Manager The GrandWest Arashiyama
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Kelvin wrote a review Feb 2020
5 contributions
+1
Our family with one child traveled together from Hong Kong. The hotel staff received the children's chair from Amazon order and sent into the room. Very BIG room and clean. When I checked out, I left screws and instructions in my room. I highly appreciate that hotel sent all things to Hong Kong with free charge. I was surprised at such a WONDERFUL service. I will stay at this hotel in the next cherry blossom season. This hotel has no elevator and 3 levels only.
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Date of stay: January 2020
Location
Service
Sleep Quality
Room Tip: Mix with western and tatami, big room
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Response from 松下 美耶, オーナー at The GrandWest Arashiyama
Responded 20 Feb 2020
We really appreciate the kind review you left us and were very happy to host you and your family! It was our pleasure to help you with the items you ordered, which we're glad to hear that you felt your room was spacious enough for everything! We're always happy to help our guests, especially if they've forgotten anything, and will gladly mail forgotten items to your desired destination (guests may incur shipping fees depending on the cost). Also, our building was remodeled from an apartment building to have a homey feel, so there was no elevator built into the design. Fortunately, our wonderful staff is always willing to help you carry your luggage, so please let them know beforehand or when you arrive that you need help carrying them to the lobby or to your room! It was a delight to be able to host and chat with you for more than one night, and we would love it if you came to visit us again during next year's cherry blossom season. Take care! Warm regards, Guest Relations Manager The GrandWest Arashiyama
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Cameron wrote a review Nov 2019
California7 contributions2 helpful votes
We had the best time at the GrandWest. Our family of five felt so comfortable and taken care of by the kind staff (particularly Yuriko, who calmly dealt with hot chocolate spills and lots of luggage). The room was beautiful and spacious, the roof deck with a cozy tent was a great spot in the evening, the games and toys for the kids made them feel at home...we were so sorry to leave! Thank you so much for everything!
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Date of stay: November 2019Trip type: Travelled with family
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Response from gwa38, お客様担当マネージャー at The GrandWest Arashiyama
Responded 29 Nov 2019
It was our pleasure to host you and your family and no worries about the hot chocolate spills and luggage! I'm so happy to hear that you and your family had a comfortable stay here and that we helped your kids feel more at home with our toys. I'll pass on your kind words to Yukiko. We're all eager to welcome you and your family back again during your next visit! Take care! Warm regards, Guest Relations Manager The GrandWest Arashiyama
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Kittikun Daniel U wrote a review Nov 2019
25 contributions16 helpful votes
Stunned by the room style and amenities, I felt so lucky o have found this hotel. I booked the day before I stayed and everything was just too good to be true - walking distance to the bamboo forest and the street of famous Kyoto delicacies, the staff were as friendly and helpful as I found in other 5-star hotels, the amenities blew my mind away and my experience in staying here was fantastic. Will definitely be back!
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Date of stay: November 2019Trip type: Travelled with friends
2 Helpful votes
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Response from gwa38, お客様担当マネージャー at The GrandWest Arashiyama
Responded 20 Nov 2019
Dear Kittikun Daniel U It was so lovely to host you and your family, and we're so happy that you decided to book with us! Your words about our amenities and hard-working staff mean a lot to us, thank you so much for sharing! We're always looking to provide the best experience for our guests and are always considering what amenities may help them feel more at home during their stay. We picked our location specifically because it's far enough away from the busy areas to get away from the crowds when you want to unwind but still convenient enough to walk to the beautiful sights. We'll pass on your kind words to the rest of our staff, and we'll be looking forward to welcoming you back! Warm regards, Guest Relations Manager The GrandWest Arashiyama
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NewYorkPT wrote a review Aug 2019
1 contribution
My family of five with 3 kids 18-21 picked this hotel for its proximity to west Kyoto sightseeing and single room accommodations for 5. We fit easily into the clean "western style" room with modern Japanese styling and were treated to a beautiful view of the hills, friendly service, and a relaxing stay. We could have stayed longer!
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Date of stay: July 2019
Value
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Note: no elevator for those who may need one.
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Response from gwa38, マネージャー at The GrandWest Arashiyama
Responded 6 Aug 2019
It was so nice to read your review and even nicer to host you and your family! We're thrilled that your kids found and chose our hotel -- we purposely designed our hotel from a former apartment building for families to have a comfy room and bed to relax after sightseeing in western Kyoto. Next time, we'd love to have you stay with us longer! Please come again soon! Kind regards, Guest Relations Manager The GrandWest Arashiyama
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PRICE RANGE
USD 147 - USD 319 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiKyoto PrefectureKyotoWestern Kyoto
NUMBER OF ROOMS
10
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Frequently Asked Questions about The GrandWest Arashiyama
Which popular attractions are close to The GrandWest Arashiyama?
Nearby attractions include Horinji Temple (0.4 km) and Arashiyama Hybrid Art Museum (0.2 km).
What are some of the property amenities at The GrandWest Arashiyama?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The GrandWest Arashiyama?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The GrandWest Arashiyama?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The GrandWest Arashiyama?
Yes, free parking is available to guests.
What are some restaurants close to The GrandWest Arashiyama?
Conveniently located restaurants include Cross, Nishiki, and Musubi Cafe.
Which languages are spoken by the staff at The GrandWest Arashiyama?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to The GrandWest Arashiyama?
Many travellers enjoy visiting Ninna-ji Temple (3.7 km), Daikaku-ji Temple (2.2 km), and Daitoku-ji Temple (7.0 km).
Is The GrandWest Arashiyama accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.