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Shirakawa-Hotori, Shinbashi-Dori, Gionmachi, Higashiyama-Ku, Kyoto 605-0074 Kyoto Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (920)
Room & Suite (345)
Dining (186)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 12/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shiraume
Updated 12/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 583 hotels in Kyoto
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Full view
Property amenities
Paid private parking nearby
Bar / lounge
Aerobics offsite
Bowling offsite
Kids stay free
Books, DVDs, music for children
Car hire
Banquet room
Breakfast available
Complimentary welcome drink
Happy hour
Kids' meals
Wine / champagne
Canoeing offsite
Tennis court offsite
Board games / puzzles
Children's television networks
Highchairs available
Taxi service
Couples massage
Full body massage
Head massage
24-hour security
Gift shop
Shared bathroom
Shared lounge / TV area
Shops
Sun umbrellas
First aid kit
Umbrella
24-hour front desk
Private check-in / check-out
Ironing service
Shoeshine
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Room features
Dining area
Housekeeping
Interconnected rooms available
Seating area
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Separate dining area
Separate living room
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
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Good to know
HOTEL STYLE
Historic Hotel
Great View
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
2327Restaurantswithin 0.5 km
325Attractionswithin 0.5 km
650Reviews103Q+A100Room tips
Traveller rating
  • 627
  • 19
  • 3
  • 1
  • 0
Time of year
Traveller type
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Popular mentions
David Hilston wrote a review Apr 2021
1 contribution2 helpful votes
Shiraume is by far the best place I have ever stayed at. My wife and I have stayed 3 times, and every time we are more than pleased. The staff is always highly professional and pleasantly personal at the same time. The Okami-san being the epitome of this personable professionalism. We are treated like honored guests. The breakfast and dinner, which are included in the price, are luxurious. My wife and I always say we want to eat out someplace else but the combination of convenience and the quality of the service and food make the choice easy in the end: We would rather have a relaxing meal in our suite. I very much enjoy being able to drink freely and for free anything I want out of the mini-fridge in our room. The toiletries are also high quality and the choice of fancy baths is again luxurious. Even the baths included in our suites are always really fantastic. The whole inn is filled with history. It is like staying in a fine antique but the antique is still used every day. I can’t imagine a better place to get a feel for Japanese aesthetics and hospitality. Shiraume is an expensive place to stay and I can’t afford to stay there every weekend but I would rather save up a little and really enjoy the best accommodations in Kyoto on occasion than stay anywhere else. Speaking of location: Shiraume is in a very central spot to enjoy many famous places in Kyoto. The Yasaka-Shrine, the Kabuki Minami-za, Gion and all it has to offer, and some many other places to enjoy are all around Shiraume. It is so easy to get there too. There is a train station just 1 or 2 minutes walking distance from it. Three words sum up Shiraume: Luxury, Convenience, Professionalism. If you can stay here do. I am writing this because I want to support this fantastic place and show my thanks to all the amazing people who make my stays so amazing. I feel I am leaving out so much but you’ll just have to visit yourself to know how I feel.
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Date of stay: March 2021
Value
Rooms
Service
Room Tip: The second storey suites have great vistas of the river and the surrounding area. The first...
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2 Helpful votes
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Response from Okuda Tomoko, オーナー at Shiraume
Responded 16 Apr 2021
Dear Sir Thank you so much for your wonderful review. I`m so glad to know you enjoy your stay every time. You know how we also enjoy the time with you ! Especially your deep knowledge about Japanese culture makes me surprised and pleased. We hope we can see you again in December...KAOMISE Kabuki performance period at MINAMIZA theater. Please give my our best regards to your wife and family. All the best Tomoko Shiraume
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gomitsu wrote a review Nov 2020
Taipei, Taiwan3 contributions4 helpful votes
11月中頃、夫婦でお世話になりました。 ロケーション、旅館の雰囲気、お食事、そして何よりホスピタリティーが最高です。初めて誰かにオススメしたい旅館・ホテルができました(感動しすぎて口コミサイトにレビューを書くのも初めて。) 今度は家族3人で再訪したいとおもいます! In November, ive stayed here with my wife. The location, authentic kyoto's kaiseki, hospitality, everything's perfect! If you want to experienece the true good-old Kyoto days, this is the "must" place to stay(A Japanese man says so,trust me on this!) Enjoy your travel in Japan!
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Date of stay: November 2020Trip type: Travelled as a couple
4 Helpful votes
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huiyuwu99 wrote a review Sep 2020
Tokyo, Japan1 contribution2 helpful votes
I've been trying to book this place since 2 years ago and finally out of a whim, I managed to secure a reservation and never have I been this pleased so far in my indulging. I've been to Kyoto more than my fingers can account for but I keep coming back regardless of the hordes of tourists who are all in to take away with them the rich and historical aspect of the old capital. Shiraume is tucked away in one of the oldest roads along the Shirakawa River from the bustling shopping arcade. Traveling solo, I've never felt more accommodated under the care of Tomoko-san and her staff with such attentiveness that I couldn't bear to leave even after 2 nights. After many conversations, I got to know Kyoto more than I could in the trips I've made throughout the years. How can I go to other ryokans not expecting the same thing? What am I suppose to do but to book the next following trip. I can go on and write a journal based on just my 2 days but there are plenty of other reviews here to come to a conclusion that you can't choose a better place than Shiraume. Regardless of it's imminent charms of a traditional ryokan, you can't compare it to even one of the most luxurious places there is even if it was a place inlaid with gold.
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Review collected in partnership with this hotel
Date of stay: September 2020
2 Helpful votes
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Madeline H wrote a review Jun 2020
Tokyo, Japan18 contributions14 helpful votes
+1
Look no further: this is the best, most beautiful location in Kyoto. For the past ten years of visiting Kyoto, I've always stayed in Gion, but I've never stayed in a more perfect place than Shiraume. Your night will include a view of the canal, white herons, wooden baths, weeping willows, splendid old artwork, sweet service, and waking and dreaming in an authentic, former geisha house. Your time will be lovely, dreamy, and unforgettable.
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Date of stay: June 2020
Location
Cleanliness
Service
5 Helpful votes
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gabanna wrote a review Mar 2020
2 contributions4 helpful votes
We booked to stay one night in the ryokan and it was the absolute highlight of our trip to Japan. We stayed in another part of Kyoto for a few nights and ended up going for a walk through Gion and came across the river and the row of houses and mentioned how nice it would be to stay in a place like that, before realising it was the ryokan we had booked (an old geisha house in a former life). The location is excellent, right in the heart of Gion. The food is incredible and the service of the staff was outstanding, a real gem. We will definitely be back!
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Date of stay: March 2020Trip type: Travelled as a couple
2 Helpful votes
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ALSO KNOWN AS
shiraume hotel kyoto
LOCATION
JapanKinkiKyoto PrefectureKyotoGion
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Frequently Asked Questions about Shiraume
Which popular attractions are close to Shiraume?
Nearby attractions include Magical Trip (0.2 km), L'Escamoteur Bar (0.5 km), and Kennin-ji Temple (0.5 km).
What are some of the property amenities at Shiraume?
Some of the more popular amenities offered include a lounge, a banquet room, and breakfast.
Which room amenities are available at Shiraume?
Top room amenities include a dining area, extra long beds, and a seating area.
What food & drink options are available at Shiraume?
Guests can enjoy a lounge, breakfast, and a free welcome drink during their stay.
Is parking available at Shiraume?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Shiraume?
Conveniently located restaurants include Bar LiquorMuseum Pontocho, Premium Pound Gion, and Kobe Beef Steak Moriya Gion.
Which languages are spoken by the staff at Shiraume?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Shiraume?
Many travellers enjoy visiting Fushimi Inari-taisha Shrine (4.2 km), Kiyomizu-dera Temple (1.6 km), and Sanjusangendo Temple (1.9 km).
Does Shiraume have any great views?
Yes, guests often enjoy the river view available here.
Is Shiraume accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.