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Oriental Hotel

Rakuten TravelUSD 173*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 519*
USD 173*
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USD 212*
USD 240*
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431 Reviews from our TripAdvisor Community

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Showing 108: English reviews
Chiang Mai, Thailand
Reviewed 25 December 2014 via mobile

Simply put one of the best hotels I've stayed in Japan. Rooms are tasteful decorated and very spacious. The breakfast buffet was great with a good selection of both European and Asian cuisines which are freshly cooked. Location was good only 15 minutes from Sannomiya JR which provides excellent links to Osaka. Would definitely stay here again in the future

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Helpful?
Thank Karimohm
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Karimohm, Thank you for your kind words! I'm glad that your stay was a memorable one! If you have the chance to visit us again, make sure to check out our breakfast buffet once more. We change the dishes based on each season and its freshest ingredients to ensure maximum enjoyment! Once again, thank you for your comment and...

Reviewed 28 November 2014

I spent 12 nights at the Oriental because of an extended business trip. And now I am looking forward in coming back! If not the best, probably in the top 5 hotels I have ever stayed. Yes, English is not a strong suit for the staff, but this is no different in other places in Japan But everyone is super...

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Helpful?
Thank Nicosne
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Nicosne, Thank you for taking the time to share your thoughts and giving us feedback on your recent stay with us. It has been said countless times, but we truly appreciate hearing back from our guests and have made many adjustments based on comments made here. It can not be said enough, but thank you. With someone who has...

Reviewed 27 November 2014

One of the nicest hotels I have ever stayed in on a business trip, we stayed for 12 nights and we were made so very welcome. The rooms were beautiful and spacious (for Japan standards) and every little amenity was made available. The rooms were cleaned to a high standard everyday with fresh fluffy bathrobes and crisp bed linen. The...

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Helpful?
Thank Salvadorwest
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Salvadorwest, It was our pleasure to be able to host you on your recent business trip! We're very pleased to hear that everything was to your liking. It isn't often mentioned, but you're very right, our surrounding area is wonderful for shopping and just relaxing. It is one of Japan's first foreign settlement and is filled with history! We...

Zug, Switzerland
Reviewed 15 November 2014

I have been staying in hotels all over Japan since 1990, and I visit Japan 4-5 times a year. I am writing this review while still staying at the hotel where I am paying more than what I paid at the Imperial Hotel in Tokyo earlier this week. I chose this hotel because I was impressed by a restaurant called...

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Helpful?
2Thank SherifShawi
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear SherifShawi, Please allow me to first start by apologizing for the inconvenience you endured while staying with us and thank you for bringing this to our attention. Service is something we take very seriously here at Oriental Hotel and we will use your comments to motivate us to continue to improve our skills and reevaluate our design layouts to...

Hong Kong
Reviewed 29 October 2014

The experience in this hotel is wonderful. We had a proper size and well equipped room. The harbour view is spectacular with Kobe Tower & the wheel view. All staff delivered excellent service. We did not have communication problem even some staff did not speak good English. I also need to address the semi buffet breakfast is amazing. The restaurant...

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Helpful?
Thank Bird-Bird-Blogger
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Bird-Bird-Blogger, First of all, thank you for your kind words and recommendation. For a traveller who has been to as many cities throughout the world as you have, its an honor to receive such praise. You are not alone when it comes to our breakfast spread. We have some guest that just come to have breakfast! Our chefs update...

Kuala Lumpur, Malaysia
Reviewed 26 October 2014

We were in Kobe for a week, on holiday. Staying in Oriental Hotel was the most memorable part of our visit. The service was excellent & the room was well equipped. Although the breakfast spread was not extensive, it was of high quality and well balanced. Sparking wine served for breakfast! Beat that! Dining at 'Medium Rare' was indeed, a...

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Helpful?
Thank Juliana_Goh
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Juliana_Goh, Thank you very much for sharing your kind words with us here on Trip Advisor. Were very glad that our establishment made such an impression! As you mentioned, there aren't many other restaurants with a view like Medium Rare's, but in our minds, there is no other way to enjoy Kobe beef! We're sorry to hear that you...

Chicago, Illinois
Reviewed 20 October 2014

We stayed in this hotel for only one night on our three-week long Japan vacation and thought it was among the best of our visit. The rooms were amazingly well appointed and the front desk service was beyond our wildest expectation. We are platinum members at Marriott so have come to expect good service but this exceeded that of any...

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Helpful?
Thank Mark M
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Mark M, Thank you for such flattering words. We are truly humbled by your kindness for taking the time to share your experience with us. Not only do we pride ourselves on giving our guests the relaxing stay they deserve, but also sharing our beautiful city of Kobe with the world. Cole is a prime example of our beliefs...

oslo
Reviewed 4 October 2014

A very nice and charming hotel, about 600 m from Sannomiya station. The rooms are very nice. Huge by local standards. Very good wi-fi. Good airconditioning. Great breakfast. Fantastic service from the staff, which was very helpful. The price was very reasonable too, which came as a surprise, considering the services and room size.

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Helpful?
Thank arvid59
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear arvid59, Thank you very much for taking the time to share your experience with us. We are glad to hear that your stay with us was a most enjoyable one. Strangely enough, we are often asked why our prices are not higher because of our spacious rooms, high quality amenities and outstanding customer services, but the answer is quite...

Singapore
Reviewed 17 September 2014

The Oriental Hotel is one of those amazing hotels where they get it just right, I have stayed in many five star hotels and the Oriental Hotel is up there with the best. From check in through to their steak restaurant medium rare (that I also highly recommend) to the rooms and the overall service is first class. We had...

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Helpful?
Thank cwoodhead
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear cwoodhead, Thank you so much for taking the time to share your thoughts with us. There is nothing more important to us than feedback from our guests, especially when its kind words and praise! Medium Rare is our "one of a kind" place where each party is pampered and attended to by one of our chefs and served some...

Louisville, Kentucky
Reviewed 1 September 2014

I stayed here with a friend a few weeks ago and it was by far the best hotel I've ever stayed at. The reason it was so over-the-top was the employees. Any hotel can have high-end rooms, nice views, and good restaurants, but the service far exceeded my wildest expectations. It was like each staff member was personally making it...

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Helpful?
Thank Emily H
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Emily H, Comments such as yours are the reason we do what we do. On behalf of each and everyone at Oriental Hotel, thank you for your kind words. As you mentioned, there are countless high-end hotels, with high-end rooms and high-end amenities in the world, but we believe that service is what matters most. We work very hard...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
The Bar J.W. Hart
The Bar J.W. Hart
Cuisines: Italian, Japanese, Bar, Cafe, Pub
Steak House Medium Rare
Steak House Medium Rare
Cuisines: Japanese, Steakhouse, Grill, Fusion
Sushi Kanbe
Sushi Kanbe
Cuisines: Japanese, Sushi, Asian
Things to do
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Oriental Hotel

Address: 25 Kyomachi Chuo-ku, Kobe 650-0034, Hyogo Prefecture
Region: Japan > Kinki > Hyogo Prefecture > Kobe
Price Range: $258 - $702 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oriental Hotel 4.5*
Number of rooms: 116
Reservation Options:
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Hotel Style:
#1 Business Hotel in Kobe
#2 Spa Hotel in Kobe
#2 Luxury Hotel in Kobe
#2 Family Hotel in Kobe
#3 Romantic Hotel in Kobe
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Questions & Answers

Here's what travellers have asked, with answers from Oriental Hotel staff and other travellers.
5 questions
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Questions? Get answers from Oriental Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book room with breakfast.”
jkhc1, 11 May 2017 | Read review
“Request a Mountain view. Its more interesting than the Bad view in my opinion.”
433jeffreye, 15 Apr 2017 | Read review
“Room with twin beds have couches.”
532dalef, 8 Apr 2017 | Read review
“choose a room with harbor view”
SabonLover, 25 Mar 2017 | Read review
“city view, higher floor.”
kperlmutt, 25 Feb 2017 | Read review
5 of 5
Rakuten Travel
USD 173* /night
View Deal
Agoda.comUSD 212
Hotwire.comUSD 240
AMOMAUSD 519
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
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