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Oriental Hotel

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Traveller (438)
Room & Suite (357)
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Overview
  • Excellent67%
  • Very good25%
  • Average5%
  • Poor1%
  • Terrible2%
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AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (496)
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All reviewsrooms are moderncharming hotelreception deskgreat breakfast buffethigh end shopsfluent englishreception area isdark woodice cubesinterior designexecutive roomjapanese languagekobe portcity viewrestaurants and barsmini barbusiness trip
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11 - 15 of 123 reviews
Reviewed 15 December 2017 via mobile

The hotel is sophisticated, Oriental colonial style. The lobby is on mid level of the tower offering as bar and restaurant, close by, a stunning view on the town. Hotel is 20-30 mn car distance from the airport, 10 mn walking distance from the station....More

Thank Dubai-trotters-5
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 28 December 2017

Dear Dubai-trotters-5, Thank you for taking the time to share your experience with us here on TripAdvisor. Nothing pleases us more than when our guests come to visit and leave with a smile on their face. We are very happy to hear that you enjoyed...More

Reviewed 22 November 2017 via mobile

I love this hotel. So many good things to say about it, but I can sum up by saying that I will stay here over and over again when I come back to Kobe. Fantastic design, classic architecture, proximity to key attractions, beautiful rooms, great...More

1  Thank Everett L
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 28 December 2017

Dear Everett L, Thank you for your shining review! We love that you love our hotel and promise to continue to keep it that way! We're looking forward to having the pleasure of serving you again. Have a great day.

Reviewed 22 September 2017 via mobile

We returned to Kobe after 27 years. We wanted to stay in the city so we could easily get to all our favorite spots. A friend who does business there recommended the Oriental. Great suggestion. It is a classic, very professional, sophisticated place to stay,...More

Thank traveljean13
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 20 October 2017

Dear traveljean13, First off, welcome back! and thank you for taking the time to share your experience with us. We are thrilled to hear that your expectations were met and your stay comfortable. As hoteliers this is what we strive for. Thank you for your...More

Reviewed 13 July 2017

I only spend 1 night in the Oriental Hotel but it was really nice. Great location (close to the sannomiya station, only about 10 minute walk) and close to the bay. Lovely staff and really nice rooms. The view on the bay is very relaxing.More

Thank Kevinnataliya
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 21 July 2017

Dear Kevinnataliya, Thank you for choosing Oriental Hotel as your home away from home while visiting Kobe. The harbor view is quite amazing, especially at dawn! but I must say that our city view at dusk is equally as amazing! We are glad you enjoyed...More

Reviewed 2 June 2017 via mobile

The hotel came across as a business style so I was very impressed when they went the extra mile with amenities for my 3 boys - not just basic toiletries but we had kids pyjamas, and even a diaper disposal bin! The room photos online...More

Thank bluen16
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 21 June 2017

Dear bluen16, Thank you for your most detailed and informative review of us here on TripAdvisor. It pleases us immensely to hear that you and your family's stay was one to write home about! Allow me to also thank you for your comments in regards...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Room Service
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Details
Price range
USD 169 - USD 551 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Kobe
#1 Business Hotel in Kobe
#2 Luxury Hotel in Kobe
#2 Spa Hotel in Kobe
#3 Romantic Hotel in Kobe
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 169 - USD 551 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Kobe
#1 Business Hotel in Kobe
#2 Luxury Hotel in Kobe
#2 Spa Hotel in Kobe
#3 Romantic Hotel in Kobe
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (438)
Room & Suite (357)
Dining (98)
Amenities (75)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
camuche123
27 March 2017|
AnswerShow all 3 answers
Response from OmotenashiHotelsKobe | Property representative |
Dear camuche123, We sincerely apologize for the confusion and would be more than happy to assist you in getting this cleared up. Seeing as TripAdvisor does not allow email address or websites in the Q&A section, I have... More
0
Votes
camuche123
27 March 2017|
Answer
Response from Bob H | Reviewed this property |
I would say the hotel directly, they were so helpful to me I am sure they will handle. A good credit card company will handle it for you in most cases
0
Votes
123frenchwine
7 January 2016|
Answer
Response from OmotenashiHotelsKobe | Property representative |
Dear Mr. and Mrs. Martin, We most certainly do have both types of rooms available here at Oriental Hotel.
0
Votes
Room Tips
"Harbour view is great, but the city view, with Mr Rokko in the background, is not to be sniffed at."
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"Add breakfast when booking!"
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"Book room with breakfast."
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"Request a Mountain view. Its more interesting than the Bad view in my opinion."
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