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Oriental Hotel

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Traveller (443)
Room & Suite (357)
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Overview
  • Excellent67%
  • Very good25%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Oriental Hotel
Hotel deals
Offers from Oriental Hotel
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Reviews (507)
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All reviewsrooms are moderncharming hotelreception deskgreat breakfast buffethigh end shopsfluent englishreception area isdark woodice cubesinterior designexecutive roomjapanese languagekobe portcity viewrestaurants and barsmini barbusiness trip
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1 - 5 of 126 reviews
Reviewed 4 days ago via mobile

This is a fantastic boutique hotel in Kobe. Very updated facilities, very comfortable room and helpful staff make for a great stay. The only weakness I found was in dining - all of the dining options offer very limited options, and are not particularly well...More

Thank CWMassey
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded yesterday

Dear CWMassey, Thank you for your review! We're pleased to hear that your stay and experience with us was a comfortable one. We would also like to thank you for your feedback on our restaurants. While our chefs aim to please each and every one...More

Hotel's Favourite
Reviewed 14 July 2017

As you can tell from my previous review, the Oriental Hotel has me at hello. Two years later, it is a rare pleasure to see it demonstrate such marked improvement on an already excellent experience. The Oriental Hotel pushes itself beyond the brick-and-mortar service of...More

2  Thank Björn U
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 21 July 2017

Dear Björn U, First and foremost, welcome back! I`m not sure I could have said it any better myself. As the quote goes, ... “A lot of times, people don't know what they want until you show it to them." We always try to stay...More

Reviewed 1 week ago via mobile

Beautiful top class hotel. I loved the bidet! Very close to cruise terminal and earthquake park. I must warn future guests of the following: We inadvertently booked a room for 1 thinking that a two person stay would be the same as a one person...More

Thank Rob S
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded yesterday

Dear Rob S, Thank you for your recent visit and taking the time to share your experience with us here on TripAdvisor. We appreciate your kind words and helpful reminder to other travelers interested in traveling to Japan. It is very common in Japan for...More

Reviewed 3 weeks ago

We loved the Oriental Hotel so much we are planning our next trip there already. We had not been to Kobe before and I chose this hotel based on reviews and also its convenient location to the station. I felt that staying on the waterfront...More

Thank Barbara T
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 2 weeks ago

Dear Barbara T, First off please allow us to thank you for taking the time to share your experience with us. We are more than pleased to hear that your stay left such a lasting memory! We are particularly pleased to hear that you enjoyed...More

Reviewed 14 April 2018

Kobe is a place close to my heart, having lived here for many years. Now when back to visit folk here, this is definitely a great choice. It is a decent place to stay in the city centre, and much you might want to see/do...More

Thank Naniwa
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 16 April 2018

Dear Naniwa, Thank you for your very thorough and kind review of us here on TripAdvisor. We couldn’t have said it better ourselves! There is not much more that we could add that hasn’t already been said other than that we are extremely pleased that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Room Service
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Details
Price range
USD 152 - USD 476 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kobe
#1 Family Hotel in Kobe
#2 Luxury Hotel in Kobe
#2 Spa Hotel in Kobe
#3 Romantic Hotel in Kobe
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 152 - USD 476 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kobe
#1 Family Hotel in Kobe
#2 Luxury Hotel in Kobe
#2 Spa Hotel in Kobe
#3 Romantic Hotel in Kobe
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (443)
Room & Suite (357)
Dining (98)
Amenities (75)
Business Centre & Event Rooms (1)
Questions & Answers
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camuche123
27 March 2017|
AnswerShow all 3 answers
Response from OmotenashiHotelsKobe | Property representative |
Dear camuche123, We sincerely apologize for the confusion and would be more than happy to assist you in getting this cleared up. Seeing as TripAdvisor does not allow email address or websites in the Q&A section, I have... More
0
Votes
camuche123
27 March 2017|
Answer
Response from Bob H | Reviewed this property |
I would say the hotel directly, they were so helpful to me I am sure they will handle. A good credit card company will handle it for you in most cases
0
Votes
123frenchwine
7 January 2016|
Answer
Response from OmotenashiHotelsKobe | Property representative |
Dear Mr. and Mrs. Martin, We most certainly do have both types of rooms available here at Oriental Hotel.
0
Votes
Room Tips
"Harbour view is great, but the city view, with Mr Rokko in the background, is not to be sniffed at."
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"Add breakfast when booking!"
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"Book room with breakfast."
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"Request a Mountain view. Its more interesting than the Bad view in my opinion."
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