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Hiroshima Garden Palace

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80 Reviews from our TripAdvisor Community

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Showing 16: English reviews
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Nonthaburi, Thailand
Reviewed 2 days ago NEW

It’s a bit pricey 17,200Yen/twin room/1 night. Since other hotels were fully booked. This hotel is not close to Hiroshima Station. It took nearly 10 minutes walk. It might be hard for you to find hotel you need to check google map to find the way to hotel. When hotel is booked it should provide a map to the guest....

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Thank wari s
Reviewed 2 weeks ago via mobile

Good clean hotel, close to Hiroshima train station and a short walk to the trams. Room are an average size and only had two single beds for a couple booking. Small bathroom but workable. Pleasant stay for a couple of nights.

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Thank nathanfreeman82
Colorado Springs, Colorado
Reviewed 3 weeks ago

My wife and I booked one night at Hotel Hiroshima Garden Palace on 03/28/14 for one night after choosing a Hotwire hot rate on Hotwire.com for $65.41, American Currency. The Hotel is about 10 minutes away from Hiroshima Station IF you go out the right direction from the station. We made the mistake of going out the main entrance of...

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Thank Josh A
San Francisco, California
Reviewed 25 June 2016

Do not stay here - I am writing this at this hotel right now. I cannot sleep because it is 74F and the hotel controls the thermostat to your room and they are too cheap and greedy to turn it down. They say they do not understand your English as an excuse for not fixing the problem- they know I...

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Thank RWat88
Chiang Mai, Thailand
Reviewed 20 January 2016

We liked this hotel; the communal areas were well decorated and more interesting than many Japanese hotels. It had an attractive water feature outside the lobby. The staff had better English than many other hotels. The room was plainer and more basic, but had all the necessities and was good value at 5,000 yen per night.

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1Thank chiangmaicharlies
Manila, Philippines
Reviewed 23 October 2015

no fuss hotel that is walking distance to the station. rooms are small, typical of japan and did not include breakfast. we paid around 700Y i think for a choice of japanese or american breakfast at a japanese restaurant downstairs. There seems to be a nice cafe at the lobby with cascading waterfalls as backdrop but we didn't get to...

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Thank Marv E
Sydney, Australia
Reviewed 13 May 2015 via mobile

We stayed here only one night and was impressed with how considerate the staff were. It is quite close to the JR Hiroshima station and there's even a large grocery nearby. The rooms do feel a bit dated but rooms were clean and comfortable. Basic amenities were provided.

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Thank rnera
Rockingham, Australia
Reviewed 30 December 2014 via mobile

Unfortunately, I can't recommend this hotel anymore. I was white happy to until now. There is no laundry service due to the New Year Holiday. Was told to go to a coin laundry some distance away. You get charged extra for this time of the year in Japan but this hotel provided a reduced service. I would like to email...

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Thank AntJB77
hotelgp_hiroshima, マネージャー at Hiroshima Garden Palace, responded to this review

We are very sorry for you to have inncomvinience time about our loundry system. We contract out the loundry to other company, and the company had been closed because of new year holiday. We hope you understand our situation. We will try to improve this problem and provide our guests better service. SIncerery yours, Yaguchi

Middlesbrough
Reviewed 5 May 2014

Nice enough hotel, and staff very helpful (if you can find someone who speaks English) They have a really late check in time of 3pm, so be prepared for this. Our room has fine, quite a few cracks around the room, we put this down to earthquake damage! Breakfast was strange considering that we asked for western style, sausage, yoghurt,...

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Thank JackoMiddlesbrough
Europe
Reviewed 7 March 2014

We stayed at this hotel because it's within walking distance from the train station (it took us 10 minutes maximum) and because we wanted to try what it is like to stay in a Japanese style room which, somehow, it's a funny experience at least for some nights. As you can see in the attached pictures, the room was big...

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5Thank Gwaladar

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Amenities

Highlights
  • Restaurant
  • Free Internet
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room

Additional Information about Hiroshima Garden Palace

Address: 1-15 Hikarimachi, Higashi-ku, Hiroshima 732-0052, Hiroshima Prefecture
Region: Japan > Chugoku > Hiroshima Prefecture > Hiroshima > Hiroshima Station
Price Range: $70 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hiroshima Garden Palace 3.5*
Number of rooms: 107
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Also Known As:
Garden Palace Hotel Hiroshima
Hotel Style:
#10 Spa Hotel in Hiroshima
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Questions & Answers

Here's what travellers have asked, with answers from Hiroshima Garden Palace staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't know because you have no choice to select rooms you booked.”
waris_12, 29 Apr 2017 | Read review
“Choose a nonsmoking room”
josha500, 6 Apr 2017 | Read review
“Do not stay- too expensive for poor service”
RWat88, 25 Jun 2016 | Read review
“Higher up for better view”
chiangmaicharlies, 20 Jan 2016 | Read review
“If you have time to kill waiting for your room, take the local train to Kure, it,s on the coast and is a major ship building area, especially during ww2. It has a number of really good museums, we went to the Yamato (battleship) museum and the nearby submarine museum, both well worthy a visit. Of course the Atomic bomb museum and peace gardens are a must but they are usually included in any tour.”
JackoMiddlesbrough, 5 May 2014 | Read review
5 of 5