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ANA Crowne Plaza Hiroshima

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ANA Crowne Plaza Hiroshima
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1,233 Reviews from our TripAdvisor Community

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Showing 572: English reviews
Reviewed yesterday NEWvia mobile

We aren't fussy travellers. As long as we have a comfortable bed, a location that is easy to get around, we are generally happy. The Crowne Plaza was a HUGE disappointment. The staff were so rude and unhelpful. Upon checking in, 2 seperate staff members told us that we should really consider paying to upgrade our room because the room...

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Helpful?
Thank Ashleigh A
Mexico
Reviewed 2 days ago NEW

This was the smallest room we had in Japan, which surprised me for being a Crowne Plaza. We ordered a queen room, but the bed was crammed into the corner and there was enough room to walk from the door to the bed and that was it. Tiny bathroom as well. But we were only here for one night so...

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Thank ACC1979
Anaheim Hills, CA
Reviewed 6 days ago NEWvia mobile

We were provided a beautiful room on the 21 floor overlooking the city. We could see the ocean to our right and left and the city in between. The appointments of the room were splendid and the beds were great. The bathroom was especially great with both a soaking tub and a separate shower with amazing water pressure. We are...

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Helpful?
Thank msks5456
ANACP広島三國, Front Office Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you very much for your stay at ANA CROWNE PLAZA HIROSHIMA on your recent trip. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We also appreciate for your feedback, and it is our great honor to be able to have such good feedback for our service and facilities. Keeping...

Tollesbury, United Kingdom
Reviewed 6 days ago NEW

The room was absolutely tiny, we were on a 2 week visit to Japan and had luggage to go with that. No closet just a small rail with around 5 hangers and one tiny draw (the other contained a safe!) No place to open your case apart from the bed and as described no room to unpack. Bed pushed up...

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Helpful?
Thank Vanessac99
ANACP広島三國, Front Office Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback.   We sincerely apologize for not having met your expectations on this visit. We have twin room or king size bed room that has bigger size, and please try these rooms next time. Keeping your feedback in our mind, we will strive to enhance our service to...

China
Reviewed 1 week ago

Location: I chose this hotel due to its location, and was not disappointed! The ANA is about 10 minutes walk to the Peace Memorial Park, and also close to the main shopping arcade area where you can find lots of restaurants to choose from. Food: Our rate included a choice of the western buffet or Japanese set-menu breakfast. We chose...

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Helpful?
Thank Trisha C
ANACP広島三國, Front Office Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you very much for your stay at ANA CROWNE PLAZA HIROSHIMA on your recent trip. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We also appreciate for your many good feedback. Keeping your warm feedback in our minds, we strive to enhance our service so that we could deliver...

Reviewed 1 week ago

The rooms are fine, modern good standards. Location is perfect for central locations around Hondori and Hiroshima memorials. Service great - we had a small issue with our bathroom, they inspected it an instantly changed our room to a Club floor room instead. Only real let-down is the basic nature of facilites like bars - they could make much more...

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Helpful?
Thank Chris L
ANACP広島三國, Front Office Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback.   We sincerely apologize for not having met your expectations on this visit. We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings. We hope to have the opportunity to welcome you back in the future. Yours Sincerely,

Reviewed 1 week ago via mobile

The location of the hotel is perfect. The distances to the sites are in walking distance. The peace memorial park and the Ferry to Miyajima Island are located in 10 minutes walking distance. Also places for lunch and dinner are plenty in the neighbourhood, from a coffee shop that you van enjoy sandwiches till restaurants to have dinner. The service...

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Helpful?
Thank Hely T
ANACP広島三國, Front Office Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback.   We sincerely apologize for not having met your expectations on this visit. We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings. We hope to have the opportunity to welcome you back in the future. Yours Sincerely,

Jamshedpur, India
Reviewed 1 week ago via mobile

The Ana Crowne Plaza is a nice hotel for a business trip. Rooms are small but clean and comfortable with all the required facilities. The multi cuisine international restaurant on the ground floor has very good buffets at lunch and dinner with the young staff doing their best inspire of less English knowledge. The reception was courteous and efficient. The...

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Helpful?
Thank Prasanto
ANACP広島三國, Front Office Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely,

London, United Kingdom
Reviewed 1 week ago via mobile

You get what you pay for. Clean small rooms. Nothing fancy. The breakfast buffet though shines out. A fair amount of choices but very good ingredients and products. I particularly enjoy the viennoiseries like croissant and Danish. Concierge was very useful.

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Helpful?
Thank Mobida
ANACP広島三國, Front Office Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you for choosing to stay with us and for sharing your feedback.   We sincerely apologize for not having met your expectations on this visit. We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings. We hope to have the opportunity to welcome you back in the future. Yours Sincerely,

Houston, Texas
Reviewed 2 weeks ago

Okay - but not something that you will talk about or have memories of. The ryokans are special, this was a nice business hotel. All the services you need, but nothing special. The morning buffet was adequate, but again, nothing special.

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Helpful?
Thank ByronFurseth
ANACP広島三國, Front Office Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you very much for your stay at ANA CROWNE PLAZA HIROSHIMA on your recent trip. However, we sincerely apologize for not having met your expectations, and we regret not to be able to deliver the service that you feel special on this visit. Keeping your valuable comment in our minds, we strive to enhance our service so that we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Teppanyaki Atago
Teppanyaki Atago
Cuisines: Steakhouse, French, Contemporary, Seafood
Le Platine
Le Platine
Cuisines: French
All Day Dining Fruitier
All Day Dining Fruitier
Cuisines: Italian, European
Taoli
Taoli
Cuisines: Chinese
Chinese Cuisine Touri
Chinese Cuisine Touri
Cuisines: Chinese
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The ANA Crowne Plaza Hiroshima established in the economic and cultural center of Japan's Chugoku-Shikoku region, stands testament to city s renowned hospitality. Modern amenities, chic design and friendly, personal service awaits your stay at the hotel, one promised to be memorable and enjoyable. ... more   less 

Additional Information about ANA Crowne Plaza Hiroshima

Address: 7-20 Naka-machi, Naka-ku, Hiroshima 730-0037, Hiroshima Prefecture
Region: Japan > Chugoku > Hiroshima Prefecture > Hiroshima > Fukuromachi Station , Chudenmae Station
Price Range: $94 - $530 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Hiroshima 4*
Number of rooms: 409
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, JAPANiCAN, Agoda, Rakuten, IHG, Odigeo and Priceline so you can book your ANA Crowne Plaza Hiroshima reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ana Crowne Plaza Hiroshima Hotel Hiroshima
Crowne Plaza Hiroshima
Hiroshima Crowne Plaza
Hotel Style:
#2 Romantic Hotel in Hiroshima
#3 Luxury Hotel in Hiroshima
#4 Business Hotel in Hiroshima
#4 Family Hotel in Hiroshima
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Questions & Answers

Here's what travellers have asked, with answers from ANA Crowne Plaza Hiroshima staff and other travellers.
10 questions
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Americans living in Suzhou, China
over a year ago
Gibraltar
over a year ago
Cebu City, Philippines

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Questions? Get answers from ANA Crowne Plaza Hiroshima staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Twin bedded room is more spacious. Higher floor for a panoramic view of Hiroshima.”
 of 5 bubbles asriawang, 14 Nov 2016 | Read review
“Spend a little more for a more spacious room on the executive club floors and with access to the club”
 of 5 bubbles Wyomite, 24 Oct 2016 | Read review
“Quite a lot of street noise on the front side ; perhaps a room at the back might be better”
 of 5 bubbles 487ALISONH, 14 Oct 2016 | Read review
“Great views of Hiroshima bay, try to get a room on the highest floor possible.”
 of 5 bubbles A5765TMgarym, 6 Oct 2016 | Read review
“Choose a non-smoking room”
 of 5 bubbles christinakW9553PU, 18 Aug 2016 | Read review
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