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Sheraton Grand Hotel Hiroshima

Expedia.comUSD 134*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Sheraton Grand Hotel Hiroshima
Sheraton Grand Hotel Hiroshima
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1,733 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grand Hotel Hiroshima
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Showing 1,082: English reviews
Cayce, South Carolina
Reviewed 1 June 2016

Extremely easy access from JR station, just walk to hotel. We had a blissful night with great beds, and a great view with full length glass around a corner view of Hiroshima. Very easy to get in and out of town. Room is large for Japan, with very comfortable bedding, plush clothing and all amenities. Staff were excellent and went...

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Helpful?
Thank MikeJM2013
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear MikeJM2013 Thank you so much for staying with us and gave us a great comments. We are happy to hear that you had an enjoyable stay with us. We are looking forward to serving you again sometime soon.

Telford, United Kingdom
Reviewed 31 May 2016

We stayed a couple of nights here. Usual Sheraton Standard good rooms comfy beds. We were at the end of our holiday and the weather changed to rain so we ate in the restaurant for both evenings using the buffet which was OK. If you get a window table watch the way the taxis park and move to pick up...

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Helpful?
Thank Crispie21
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear Crispie21 Thank you so much for staying with us. Also I do appreciate for taking your time to give us such a great comment. We are happy to hear that you had enjoyable stay with us. We are looking forward to see you again!

Miami, Florida
Reviewed 30 May 2016 via mobile

Really good place with pleasant staff but need more amenities. It is also to expensive. There should be more store around the place for more attraction but it's alright. Looks good but to expensive should be cheaper in winter but summer is a different story

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Helpful?
Thank bobbuilder101
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear bobbuilder101. Thank you very much for staying with us at Sheraton Hiroshima Hotel. Also, thank you very much for taking your time to give us a feedback. We take your word seriously and take this to our management team to provide better services in the future. Thank you very much.

Melbourne, Australia
Reviewed 29 May 2016

Great location next to Hiroshima JR Station and tourist buses. Great if going to Miyajima or Peace Park. Room large and well appointed. Amenities were plentiful and complimentary water. Wifi was great. We were two nights in this hotel and would return in a flash. Staff very professional and polite. Room was spotless as was bathroom. I found the doona...

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Helpful?
Thank RITA M
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear RITA M Thank you so much for staying with us. Also I do appreciate for taking your time to give us such a great comment. We are happy to hear that you had enjoyable stay with us. We are looking forward to see you again!

Los Angeles, California
Reviewed 29 May 2016

My husband and I stayed at the Sheraton Hiroshima in April 2016. The hotel is conveniently located adjacent to the JR station. The room was great, very clean and spacious. What sets this hotel apart from the rest is the quality of the service. The concierge, Takako, answered all of our questions and gave us maps of the sites. My...

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Helpful?
Thank Kelsey T
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear Kelsey T Thank you very much for choosing Sheraton Hiroshima Hotel. Also, we do appreciate for your great comment about your stay and compliment on our stuff member. I am glad that our staff member was able to help you with dinner reservation and we are very happy to hear that you’ve enjoyed your stay with us. We are...

Reviewed 29 May 2016 via mobile

Our stay here was absolutely perfect. Wonderful location next to the train station and bus station so easy access from airport and then around town. Staff and hotel are phenomenal in all aspects. Rooms were nice, comfortable beds and appeared to be new. I would recommend to families with children as the location and atmosphere can't be beat.

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Helpful?
Thank Stacy C
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Thank you so much for staying with us and gave us a great comments. We are happy to hear that you had an enjoyable stay with us. We are looking forward to serving you again sometime soon.

Auckland, New Zealand
Reviewed 25 May 2016 via mobile

The Sheraton Hiroshima is located next to the JR station. It's an easy transfer from the Shinkansen out the front (North) exit to the hotel. Works are in progress that means the second story walk way to the hotel is unavailable. Lobby is found via a lift. Staff were very helpful and the check in process was simple. Sign up...

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Helpful?
Thank PG16v
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear PG16v Thank you so much for staying with us. Also I do appreciate for taking your time to give us a great comment and compliment on our staff. We are happy to hear that you had an enjoyable stay with us. We are looking forward to see you again!!

Toronto, Canada
Reviewed 24 May 2016

Arrived in the a.m and greeted with efficiency and with english speaking staff that offered help and support. Went to see the sights and returned and as reviews said bags were in the room. Beautiful room with clean and organized setup. We were three in the room (two parents and adult child) and there was ample room and all was...

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Helpful?
Thank shadowlove
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear shadowlove Thank you very much for choosing Sheraton Hiroshima Hotel. Also, we do appreciate for your great comment about your stay and compliment on our stuff member. I am glad that our staff member was able to help you and we are very happy to hear that you’ve enjoyed your stay with us. We are looking forward to see...

Reviewed 24 May 2016 via mobile

Fantastic location right next to the Hiroshima JR station and tourist buses (2 routes which are free with the JR passes and take you to all the sights) stop just opposite. Trams and buses all pass through here so you get get anywhere easily. The rooms are a great size. We had breakfast included with our package but were disappointed...

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Helpful?
Thank CBontour
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear CBontour. Thank you very much for staying with us at Sheraton Hiroshima Hotel. Also, thank you very much for taking your time to give us a feedback. We are very sorry that our restaurant service did not meet your expectations. We take your word seriously and take this to our management team to provide better services in the future.

Toronto, Ontario, Canada
Reviewed 23 May 2016

Can't say enough good about this hotel. We had a lager room for three of us and it was immense, even by North American standards. It was a deluxe corner room, with glass on two walls in the corner. Beautifully appointned. HUGE washroom, great amenities. Excellent breakfast with a nice view and fantastic staff who spoke excellent English. Nothing I...

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Helpful?
Thank occmed
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear occmed. Thank you very much for choosing Sheraton Hiroshima Hotel. Also, we do appreciate for your great comment about your stay and compliment on our stuff member. I am glad that our staff member was able to help you and we are very happy to hear that you’ve enjoyed your stay with us. We are looking forward to see...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available

Additional Information about Sheraton Grand Hotel Hiroshima

Address: 12-1 Wakakusacho, Higashi-ku, Hiroshima 732-0053, Hiroshima Prefecture
Region: Japan > Chugoku > Hiroshima Prefecture > Hiroshima
Price Range: $195 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Hotel Hiroshima 4*
Number of rooms: 238
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Hiroshima
#1 Family Hotel in Hiroshima
#1 Luxury Hotel in Hiroshima
#1 Business Hotel in Hiroshima
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Hotel Hiroshima staff and other travellers.
18 questions
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Questions? Get answers from Sheraton Grand Hotel Hiroshima staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor is a must for a quieter room”
borobabe_69, 27 May 2017 | Read review
“Great views from the higher floors! Large windows with lots of light.”
Intouchable, 25 Apr 2017 | Read review
“High up facing the station. Watch the taxi chess board!”
tomdU7413ML, 25 Apr 2017 | Read review
“Take the limo bus from the airport to the Hiroshima train station and walk 2 minutes to the hotel”
tskstaplet, 23 Apr 2017 | Read review
“club floor is great if you are spg member”
das90a, 8 Apr 2017 | Read review
5 of 5
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USD 134* /night
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Prices are for 1 room, 2 adults
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