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Sheraton Grand Hotel Hiroshima

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Sheraton Grand Hotel Hiroshima
Sheraton Grand Hotel Hiroshima
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1,619 Reviews from our TripAdvisor Community

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Showing 1,011: English reviews
Reviewed yesterday NEWvia mobile

It is a usual good Sheraton, not extraordinary but a solid good. English level was great, concierge was very helpful. The location is just next to the JR which helps because we were Shinkansen-ing quite a bit. Hiroshima has so many hidden gems to explore. Do venture off the beaten track, skip the A-bomb dome and check out the lesser...

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Helpful?
Thank Sharon S
Washington, District of Columbia, United States
Reviewed 3 days ago NEWvia mobile

We received the highest level of service from check in to check out. We loved the updated design and the friendly and competent staff. The room is spacious and bright with a wonderful view of the city. The bed was very comfortable. The room is an open concept where the bathroom vanity/sink are exposed (toilet and shower are private). This...

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Thank Gregory N
Perth, Australia
Reviewed 3 days ago NEW

The room was large, clean, modern and comfortable. Very convenient location close to main train station. Attentive, helpful and pleasant staff. Interior decorating throughout the hotel also very pleasing and relaxing.

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Helpful?
Thank Richard B
Houston, Texas
Reviewed 5 days ago NEW

This was a great choice for us in Hiroshima! The location is so convenient - right next to the train station. It's just directly across the cross-walk. The hotel is really nice, and the rooms and bathroom were really large! Our room had a great view too. We loved the breakfast in the morning - the food was delicious, and...

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Thank Brad V
Reviewed 5 days ago NEW

Like Douglas6 review which I only read after returning from my trip, I too disliked the wet area which allowed the odours, sounds and sights of a typical bathroom to be shared throughout the entire hotel room. Odours - it is not uncommon for hairspray to be used but this smell could not be contained to just the wet area....

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Helpful?
Thank Mark Z
宿泊部支配人, Front Office Manager at Sheraton Grand Hotel Hiroshima, responded to this review

Dear Mark Z Thank you very much for your recent stay with us at Sheraton Grand Hiroshima Hotel. I do appreciate for taking your time to give us a feedback. Our room is designed to have an open space. Actually, we do have rooms with bathroom area that is completely separated by closed door from the bed room. You might...

Hong Kong, China
Reviewed 6 days ago NEW

Perfect location, rooms and services. Staff speak perfect English and friendly. If you are travelling by train, its just next to the Hiroshima station. Many good restaurants around by walking distance.

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Thank mc10111010
London, United Kingdom
Reviewed 1 week ago NEWvia mobile

I can't find any faults with this hotel. The rooms are large, clean and comfortable and up to modern standards. Service was friendly and checking in and out was easy. The hot and cold breakfast buffet was extensive and had everything you could want from both European and Asian cuisines. The location of the hotel, right next to the station,...

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Thank Danrzr
Reviewed 2 weeks ago via mobile

The room we were assigned to faced the railway track, but one can hardly hear the passing trains. overall the room is spacious and bright, with sufficient space for 3 single beds and 3 large luggages. toilet is separate from the shower room, so no long queues for shower or toilet early morning :) if i had to name one...

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Thank rhinotan
Serris, France
Reviewed 2 weeks ago

All is ok. Sevrice, location, rooms, retsaurant and bar. There is nothing to claim. Breakfast is very good. It is just 20 minutes walking from castle, and 10 minutes from hill. I really enjoyed that hotel

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Thank Claude-Zhanar
Sydney, Australia
Reviewed 2 weeks ago

Spent one night here, staff are fantastic. The hotel is next to the train station, and a convenient location for the trip to Miyajima and using the hop on hop off bus to visit the sights (free with JR. Pass). We ate at the buffet for dinner, it was discounted for hotel guests and there was an extensive range of...

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2Thank TezRazz

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Grand Hotel Hiroshima

Address: 12-1 Wakakusacho, Higashi-ku, Hiroshima 732-0053, Hiroshima Prefecture
Region: Japan > Chugoku > Hiroshima Prefecture > Hiroshima
Price Range: $149 - $474 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Hotel Hiroshima 4*
Number of rooms: 238
Reservation Options:
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Hotel Style:
#1 Business Hotel in Hiroshima
#1 Luxury Hotel in Hiroshima
#1 Family Hotel in Hiroshima
#1 Romantic Hotel in Hiroshima
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Hotel Hiroshima staff and other travellers.
16 questions
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Questions? Get answers from Sheraton Grand Hotel Hiroshima staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Half price buffet was good. Plenty of restaurants in the train station and there is a supermarket next door accessible by the overpass.”
  • Nearby garden Shukkien at art gallery.
 of 5 bubbles RichardB355, 17 Feb 2017 | Read review
“Ask Sheraton Grand for a room with a bathroom not just a wet area, I never thought to have to ask as I have never experienced this before.”
 of 5 bubbles markz789, 15 Feb 2017 | Read review
“Bathrooms do not offer much privacy for families travelling together”
 of 5 bubbles TezRazz, 4 Feb 2017 | Read review
“upgrade your rooms for views”
 of 5 bubbles 78Lizzy, 30 Jan 2017 | Read review
“try to get a room that not facing the train tracks as the double glazing is not great”
 of 5 bubbles Kenneth-London76, 19 Jan 2017 | Read review
5 of 5