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JR Tower Hotel Nikko Sapporo

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JR Tower Hotel Nikko Sapporo
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1,362 Reviews from our TripAdvisor Community

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Showing 228: English reviews
Seoul, Seoul, South Korea
Reviewed 4 days ago NEWvia mobile

The room had possibly everything I would expect from a perfect home away from home. I could see the attention to detail in every corner of the room, and one slight issue that I experienced during my stay was immediately corrected. The staffs provide great service that goes an extra mile for comfort and satisfaction of the guests. The hotel...

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Helpful?
Thank Sang Y
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Of the many hotels available, we sincerely thank you for choosing JR Tower Hotel Nikko Sapporo. We are glad that the staff service, location near Sapporo Station/public transportation, and access to restaurants were to your satisfaction during your stay. Most importantly, we are delighted that the room met your expectations. We will continue to strive to improve our hospitality so...

Melbourne, Australia
Reviewed 1 week ago

We stayed at this hotel as part of a tour group. Our room was on the smaller size and the bathroom very compact to say the least, but serviceable. We had a great view from our room of the city. We chose the Japanese breakfast one morning and that was outstanding. We had the buffet breakfast the other which was...

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Helpful?
Thank AussieTraveller3204
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you for staying at JR Tower Hotel Nikko Sapporo. We are pleased to know that you enjoyed the breakfast menu as well as the views from your room and the bar. There is a cover charge of ¥780 per guest in order to enter SKY J on the 35th floor after 8:00 p.m. We appreciate your understanding. JR Tower...

Reviewed 2 weeks ago via mobile

The other reviews were accurate and I was prepared for a small room. I will add that the bathroom was spacious by comparison. Traveling there from the airport on the JR express train is convenient and straightforward. The meeting I attended had one event in the hotel and the catered food was excellent. I ate the breakfast buffet one day...

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Helpful?
1Thank Sarah F
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you for staying at JR Tower Hotel Nikko Sapporo. We are pleased to hear that you had a generally comfortable stay and were satisfied with our accessibility from New Chitose Airport, our natural spring spa, and our breakfast menu. However, we are sorry that your room was not up to your expectations. This hotel has many types of rooms,...

Singapore
Reviewed 2 weeks ago via mobile

We stayed overnight at the Hotel Nikko after a long flight from Singapore. Arriving just before dinner time, we took the express train from New Chitose to Sapporo station, about 40 minutes. The hotel is accessible directly from the train station, the convenience is absolutely fantastic especially in the snowy conditions that we arrived in. Exiting the station, just follow...

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2Thank WYMC
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you very much for using JR Tower Hotel Nikko Sapporo. Did you enjoy your stay in Niseko? We are happy to hear you were satisfied with our location with access from New Chitose Airport and direct connections to Sapporo Station. We are also honored to have met your expectations with responsive front desk and bell staff, clean guest rooms,...

Reviewed 3 weeks ago via mobile

Stayed for 1 night in corner room, 40+ sqm. 3 beds room for 2 adults and 2 kids under 10. Pretty good sized room for Japan Paying onsen for in house guests, we didnt have time to try as its closed at 11pm. Pros: Good sized corner room with 2 double beds Next to JR station Next to mall with...

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Helpful?
Thank Freya S
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you for staying at JR Tower Hotel Nikko Sapporo. We are happy to know that you were satisfied overall with your room and bed sizes during your stay. Moreover, we are pleased to know that you had a comfortable stay and we are grateful for your kind words about our access to Sapporo Station, Daimaru, and shopping malls. We...

Singapore
Reviewed 3 weeks ago

For first timers to a city, talking to friends who have been there before, looking through trip advisor and hotel.com are some of the things we would do in planning a trip. This was our first time in Sapporo, and travelling as a family with an 8 year old, planning to travel to Niseko eventually, we decided to start with...

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4Thank Dr_Bass
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you for staying at JR Tower Hotel Nikko Sapporo. We are happy to know that you were satisfied with our location directly connected to Sapporo Station and our easy access to tourist spots and shopping malls. We are also pleased that you had a comfortable stay and enjoyed the view of Sapporo from your corner room. Moreover, we are...

Reviewed 3 weeks ago

We stayed for 7 nights between 2 trips to Hakodate and Furano. This hotel is in a superb location with indoor access to several malls , long pedestrian walk linking several train stations and major tourist spots. It offers several nice restaurants, spa service and great concierge service. Special mention must go to Ms Yukiko Chiba from the concierge desk...

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1Thank Freddy S
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you for staying at JR Tower Hotel Nikko Sapporo. We hope you enjoyed your time in Hakodate and Furano. We are happy to know that you were satisfied with our location near Sapporo Station, and its easy access to shopping malls and tourist spots. We are honored to do what we can to help you enjoy your stay and...

Hong Kong, China
Reviewed 3 weeks ago

I stayed at this hotel on 23 Dec, 2016. It's great, clean with excellent location. I missed to ask for a receipt as I had a quick check out. I cannot locate their email address, may I know anyone can direct me an email address that I can raise my request? Thank you.

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2Thank cyuen2020
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you very much for choosing to stay at JR Tower Hotel Nikko Sapporo. We are pleased to know that you were satisfied with our cleanliness and location, directly connected to the JR Sapporo Station. If it's not too much trouble, please contact us at info@jrhotels.co.jp about issuing a receipt and we will respond.

Singapore, Singapore
Reviewed 4 weeks ago

Direct train link from Shin Chitose airport to Sapporo station and the hotel is next to the station link via a mall. Lots of food shop within and round the station vicinity. Rooms are clean, staff friendly and efficient .With direct link to the underground pedestrian street, with access to the wide network of train and bus station, staying here...

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2Thank INNALOO
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

We know you have a choice in where we stay, and we thank you for choosing JR Tower Hotel Sapporo. We are very happy to hear that you were satisfied with your stay, from the access to Shin Chitose airport to the cleanliness of the rooms and the staff's service. Our hotel is easily accessed by public transportation, making it...

Singapore, Singapore
Reviewed 4 weeks ago via mobile

Good size room for family of 4 (2 adults, 2 kids under 5) with one king size bed and a short sofa (1.6m Long) for all of us to sleep comfortably. Location above the JR Sapporo terminal made it easy for train transfer from Chitose airport. From trains, first exit via EAST exit, then look for the South exit. Small...

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Helpful?
Thank SlaveToTheBoys
フロントオフィスマネジャー, フロント オフィス マネージャー at JR Tower Hotel Nikko Sapporo, responded to this review

Thank you for staying at the JR Tower Hotel Nikko Sapporo. We are honored to hear your praise of the rooms, bed sizes, and convenient connection to Sapporo station after your recent stay with your family. The area around the hotel has shopping malls, restaurants, movie theaters and more, for fun at any time of day. We will continue to...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about JR Tower Hotel Nikko Sapporo

Address: 2-5 Kita 5 Jo Nishi, Chuo-ku, Sapporo 060-0005, Hokkaido
Region: Japan > Hokkaido > Sapporo > Jouzankei Onsen
Price Range: $205 - $622 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JR Tower Hotel Nikko Sapporo 4.5*
Number of rooms: 350
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, TripOnline SA, Orange Marketing Services, Japan Co., Ltd., Ctrip TA, Agoda and JAPANiCAN so you can book your JR Tower Hotel Nikko Sapporo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jr Hotel Nikko Sapporo
Hotel Style:
#1 Romantic Hotel in Sapporo
#1 Spa Hotel in Sapporo
#1 Business Hotel in Sapporo
#1 Luxury Hotel in Sapporo
#3 Family Hotel in Sapporo
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Questions & Answers

Here's what travellers have asked, with answers from JR Tower Hotel Nikko Sapporo staff and other travellers.
17 questions
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Questions? Get answers from JR Tower Hotel Nikko Sapporo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor city view room from 33rd floor is amazing.”
 of 5 bubbles freddys223, 28 Dec 2016 | Read review
“As usual, ask for rooms on high floor, possibly with view towards the ODORI PARK”
 of 5 bubbles 313globetrotter, 23 Nov 2016 | Read review
“higher floors will have better view of the city and mountains”
 of 5 bubbles Yvrandrew1, 17 Nov 2016 | Read review
“Corner room is good”
 of 5 bubbles R661QFwilliams, 27 Oct 2016 | Read review
“Choose higher floors and renovated rooms.”
 of 5 bubbles CKP02, 27 Oct 2016 | Read review
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