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Richmond Hotel Sapporo Ekimae

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Richmond Hotel Sapporo Ekimae
Richmond Hotel Sapporo Ekimae
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521 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Sarawak
Reviewed 1 week ago

We only stayed a night here before leaving for Asahikawa. When we arrived, we right away got picked up by Snowmobile Land Sapporo for their tour. Got sent back to our hotel and realized that our handphone that contained all pictures was missing. We thought it was still in the Snowmobile land reception and had the hotel reception to call...

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Helpful?
Thank Bungan
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae, responded to this review

Dear Bungan, Thank you very for your review. We are glad to hear that we could help you to find your phone, and also glad to see your warm message. As you mention, we always looking for a way to help and satisfy the guest because it is our pleasure to serve and help the guests. In our hotel there...

Singapore, Singapore
Reviewed 3 weeks ago via mobile

booked the Odori branch but we got lost and arrived at Ekimae instead. the staff told me it will be another 15min walk to the Odori branch. as the roads were icy and we had many luggage, i requested if she can do a switch for me to stay at Ekimae instead. the staff quickly checked and told me she...

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Helpful?
Thank Abby Y
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae, responded to this review

Dear Guest, Thank you for stayed at Richmond Hotel Sapporo Ekimae. We appreciate your kind message, and also glad to hear that we could help you. In the winter sesason ,the road is often be icy and slipy, so you need to be caustion. Odori and our hotels has differnt features and room types; however, if you are going to...

Singapore, Singapore
Reviewed 4 weeks ago via mobile

We had a hard time trying to look for the hotel when we first arrived. For those not driving, once u reach jr sapporo, go to basement n look for the subway line. Then walk towards subway blue or green line n look for exit 23. It's about 5 min walk away. Exit 23 is the only one with elevator....

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Helpful?
1Thank Shirlene P
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae, responded to this review

Thank you very much for staying with us from many hotels in Sapporo. We are terribly sorry for the location that it took you time to find us. Exit No23 is one block and half away from us that has a lift from underground to the basement. Totally it takes about 7-10 mins. Exit No22 is the building next to...

Reviewed 7 December 2016 via mobile

Good centrally located hotel in Sapporo, ideal for business travel, couples or singles. Probably not ideal for families as they don't have large family rooms. Great beds and pillows, clean and well maintained rooms. Friendly service.

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Helpful?
Thank KokinuKiwi
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae, responded to this review

Thank you very much for staying with us. We are glad to read that you always come back and choose us to stay in Sapporo. We will keep improving our service and English skill to welcome many guests from overseas. Thank you very much for your time to give us such a precious feedback. We look forward to having your...

Jakarta, Indonesia
Reviewed 3 December 2016 via mobile

Only 10 minutes walk from JR Station, turn to the left from East exit. Small lobby but very quite and clean including restrooms for guests is very clean. Front desk Staff are very friendly , we check in very late at 11.30pm and very tired. Check in process is very fast so we can rest immediately. We book tree rooms,...

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Helpful?
Thank Lina J
rnt_sapporo_ekimae, マネージャー at Richmond Hotel Sapporo Ekimae, responded to this review

Thank you very much for choosing us from many hotels in Sapporo. We are truly sorry that we could not prepare the same room type for whole stay because the room type on the second day was fully booked. However, thank you so much for your warm words to one of our staff, Sato. We are relieved to hear that...

London, United Kingdom
Reviewed 14 November 2016

We are very familiar with the area where this hotel is as we have stayed in near by hotels before. We found the hotel to be convenient for most places in Sapporo including 5 minutes walk to Odori Park, 10 minutes to Susukino and JR Station and very close to the river. There is a couple of small Park Golf...

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Helpful?
Thank Redoasis
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae, responded to this review

Thank you very much for staying with us. We are sorry for inconvenience in a laundromat, but we appreciate your lots of compliments. We would keep trying to reach every guest's satisfaction by our service and hospitality. Please come back and stay with us again next time too. We promise that we would welcome you more. We hope you could...

Grafton, Australia
Reviewed 11 November 2016

We stayed here two nights during a ten day tour of Hokkaido. There was some confusion on arrival as I had never parked at a hotel in a city in Japan and didn't know the protocol for automated parking. Once that was sorted all went smoothly and we found our room to be spotless and comfortable. We had a view...

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Helpful?
Thank GraftonRiverguide
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae, responded to this review

Thank you very much for staying with us. We are sorry for confusing you by our automated parking. You can retrieve your car anytime you would like by coming to front desk or showing your pariking ticket to a parking staff. We perceived that we should improve the way to explain usage for our parking system especially for foreign visitors....

Singapore, Singapore
Reviewed 18 July 2016 via mobile

Stayed for a couple of nights and really liked the location. Short walk from Sapporo train station, and short walks to Odori park, Tanuki walking street, Sosei river, and the seafood market by the river. Hotel staff was super friendly and helpful. Very nice shower gel and shampoo provided. Ah, and drink coupons at 7-11. Nice touch.

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Helpful?
3Thank MikeYong1A
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae, responded to this review

Thank you very much for staying with us, Richmond hotel sapporo ekimae. We are located at center of Sapporo and it is about 7 mins from Sapporo station and Odori park, 10-15 mins to Tanuki arcade street, 20 mins to the Seafood market etc. It is easy access to many sight seeing spots. It is very honour to have such...

Perth, Australia
Reviewed 19 June 2016

The hotel was great from check-in to check-out. We travelled as a party of 3, 2 adults and a toddler. The hotel staff were very welcoming, and our baby even got a gift. Hotel is centrally located, equidistant from Susukino and JR station. It is located just beside the Sapporo train station, but there was no real need to use...

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Helpful?
1Thank Perth_86
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae, responded to this review

Thank you very much for staying with us. We are glad to hear that you are satisfied with our service and location. We welcome guests from all over the world and help them to stay with us comfortably. We give a little gift to children such as slippers and tooth brush with Origami to make them feel special and remember...

Singapore, Singapore
Reviewed 19 June 2016 via mobile

The location is near to Sapporo train station. Convenient for travellers who use train as mode of transport. If you drive, the parking fee is ¥1000 per night. Room is clean and the staff speaks reasonably good English.

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Helpful?
Thank SteveTe0
rnt_sapporo_ekimae, 支配人 at Richmond Hotel Sapporo Ekimae, responded to this review

Thank you very much for your stay with us, Richmond hotel sapporo ekimae. We hope you had a great stay with us. We are located about 7 minutes on foot from JR Sapporo station that give you easy access to many sight seeing spots such as TV tower, Odori park, Clock tower etc. The parking needs booking in advance due...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Richmond Hotel Sapporo Ekimae

Address: 1-1-7 Kita 3jo Nishi, Chuo-ku, Sapporo 060-0003, Hokkaido
Region: Japan > Hokkaido > Sapporo > Sapporo Station , Nishi Juitchome Station
Price Range: $72 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Richmond Hotel Sapporo Ekimae 3*
Number of rooms: 182
Reservation Options:
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Also Known As:
Richmond Hotel Sapporo
Hotel Style:
#3 Romantic Hotel in Sapporo
#6 Family Hotel in Sapporo
#11 Business Hotel in Sapporo
#14 Best Value Hotel in Sapporo
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Questions & Answers

Here's what travellers have asked, with answers from Richmond Hotel Sapporo Ekimae staff and other travellers.
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Questions? Get answers from Richmond Hotel Sapporo Ekimae staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top room floor (14th) has views above the neighboring buildings”
 of 5 bubbles DannyL3, 25 Jan 2016 | Read review
“Choose a twin room if you are ok to sleep separately with your partner. Because twin room much bigger than double room.”
 of 5 bubbles travelplaces87, 21 Jan 2016 | Read review
“Dont exit 22 from underground space from the sapporo station if you have big luggage.”
 of 5 bubbles budtrav, 2 Jan 2016 | Read review
“Request for a non-smoking room and reserve a parking space ahead of your arrival.”
 of 5 bubbles fattymeowmeow, 3 Nov 2015 | Read review
“Most rooms were facing buildings nearby”
 of 5 bubbles Y3295PHmichelea, 16 Jul 2015 | Read review
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