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Cross Hotel Sapporo

Agoda.comUSD 85*
View Deal
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 249*
USD 85*
Great Deal
USD 108*
USD 108*
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Cross Hotel Sapporo
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1,162 Reviews from our TripAdvisor Community

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Showing 371: English reviews
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London, United Kingdom
Reviewed yesterday NEWvia mobile

We stayed 2 nights at the Cross Hotel. The location is very good, close to the Sapporo JR station and easily walkable. The staff was very friendly and efficient. Our room was a semi-double, which is a bit too small for a couple with two suitcases. It would have been perfect for a single person. The room was very modern,...

Thank Tiago B
Reviewed 4 days ago NEW

I choose this Hotel since it is the top 6 Hotel in Sapporo according to Tripadvisor. I wonder why it became a no. 6? Location was good but not great. There are Hotels that have better location. The hotel is in between Sapporo Station and Odori Station. Check in was ok since we were attended by the Manager on Duty....

Thank PhilippineTraveler
Barcelona, Spain
Reviewed 5 days ago NEWvia mobile

We came to this hitel with my sister as recommended by the new york times. It has a W hotel atmosphere and a wonderful spa on the top 18th floor (separated men and women) plus a beautiful lounge both open from 6 to 9 am and 4 pm to 1 am ( or to 25.00 as they say here). Rooms...

Thank Giuliotoscani
Reviewed 1 week ago

This was 2nd time to stay this Hotel, this time we chose Cross Hip Style Room, the bed is so large as combined two double beds, but all over the room is not better than Nature Style DX Double Room that we stayed last time. The location just between the Sapporo Station and Odori Park. The room is too hot...

Thank Amypun
Reviewed 1 week ago

The only downside is that the room has no AC. Even though the weather is still quite cold outside during spring, the room feels very hot and humid. Can't imagine how hot it would be in summer. Other than that, room is clean, quiet and comfortable. Location is good as it is in between sapporo station and odori park. Will...

Thank Juliani T
Melbourne, Australia
Reviewed 1 week ago

Great location - close to shops, station and restaurants. Room was a bit on the small size. But the main complaint is that the room was too hot and the air conditioner did not work. Complained to staff and they gave us an extra cooler/fan. But when the sun came out, the room warmed up and it was airless.

Thank marylizziet
Kuala Lumpur, Malaysia
Reviewed 20 March 2017

I was glad that i had made the right decision to book this hotel for my 8days Hokkaido trip in Feb. Location is very good. Many restaurants and convenience store nearby the hotel. Take the south exit of Sapporo JR station, you will see ESTA at your left and Cross Hotel is just about 100metre in front of you (within...

Thank TravelCatY
Reviewed 18 March 2017 via mobile

Helpful and courteous staff, and a plush room that was quiet, clean and stylish. I would definitely stay here again. I also received a hot towel and complementary skincare products upon checking in. There is a public bath on the 13th floor but I didn't have time to use it unfortunately. The hotel breakfast was buffet style and features Japanese...

Thank Mark P
Reviewed 10 March 2017

Sapporo station, Daimaru, Stellar Place (shopping mall), Big Camera are just 5-10 mins walk from the hotel. I love the rooftop Onsen with both indoor and outdoor especially when snowing at night and city view, having the outdoor hot bath is really amazing.

1Thank geoffreyc846
Reviewed 7 March 2017

I visited and stayed at this hotel in end of Nov 2014. Location is best, close to station and odori park, so its halfway to any interesting destinations in Sapporo. The susukino district is about 15 minutes walk from this hotel. Just best to pick. The hotel itself, clean, standard size Jap Hotel, but best of this hotel is its...

Thank rwintour

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07/05/2017 08/05/2017
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  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Cross Hotel Sapporo

Address: 2-23 Kita 2 Jo Nishi, Chuo-ku, Sapporo 060-0002, Hokkaido
Region: Japan > Hokkaido > Sapporo
Price Range: $122 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cross Hotel Sapporo 4*
Number of rooms: 181
Reservation Options:
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Also Known As:
Sapporo Cross Hotel
Hotel Style:
#1 Family Hotel in Sapporo
#2 Romantic Hotel in Sapporo
#3 Luxury Hotel in Sapporo
#10 Business Hotel in Sapporo
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Questions & Answers

Here's what travellers have asked, with answers from Cross Hotel Sapporo staff and other travellers.
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Questions? Get answers from Cross Hotel Sapporo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to stay away from the lifts”
672wayner, 19 Jan 2017 | Read review
“to select and notify if non smoking floor is preferable (there's a whiff of smoke from the lift when door opens to smoking floors)”
MicheleY534, 19 Dec 2016 | Read review
“Rooms with a view of Sapporo TV tower”
risxlene, 12 Oct 2016 | Read review
“Ask for room that can have a view of Sapporo TV Tower. Beautiful at night.”
196davek, 9 Oct 2016 | Read review
“Ask for a room which does NOT face east or west.”
Australiafrancophile, 7 Jul 2016 | Read review
5 of 5
USD 85* /night
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Booking.comUSD 108
Hotels.comUSD 108
Ctrip.comUSD 249
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Prices are for 1 room, 2 adults
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