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Cross Hotel Sapporo

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Cross Hotel Sapporo
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1,153 Reviews from our TripAdvisor Community

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Showing 365: English reviews
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Kuala Lumpur, Malaysia
Reviewed 1 week ago

I was glad that i had made the right decision to book this hotel for my 8days Hokkaido trip in Feb. Location is very good. Many restaurants and convenience store nearby the hotel. Take the south exit of Sapporo JR station, you will see ESTA at your left and Cross Hotel is just about 100metre in front of you (within...

Thank TravelCatY
Reviewed 1 week ago via mobile

Helpful and courteous staff, and a plush room that was quiet, clean and stylish. I would definitely stay here again. I also received a hot towel and complementary skincare products upon checking in. There is a public bath on the 13th floor but I didn't have time to use it unfortunately. The hotel breakfast was buffet style and features Japanese...

Thank Mark P
Reviewed 3 weeks ago

Sapporo station, Daimaru, Stellar Place (shopping mall), Big Camera are just 5-10 mins walk from the hotel. I love the rooftop Onsen with both indoor and outdoor especially when snowing at night and city view, having the outdoor hot bath is really amazing.

1Thank geoffreyc846
Reviewed 3 weeks ago

I visited and stayed at this hotel in end of Nov 2014. Location is best, close to station and odori park, so its halfway to any interesting destinations in Sapporo. The susukino district is about 15 minutes walk from this hotel. Just best to pick. The hotel itself, clean, standard size Jap Hotel, but best of this hotel is its...

Thank rwintour
Taipei, Taiwan
Reviewed 3 weeks ago via mobile

非常推薦。 首先出發前我寫信確認是否訂房成功和是否能代收網購物品 飯店回應即時且英文流暢 馬上大加分。(星野渡假村就完全不回覆) 我們預定三人房 房間非常寬敞 內裝的空間利用得宜 最喜歡廁所 有兩個洗手台超方便 浴缸也有小小風景可看很棒(雖然我們都在大浴場洗澡) 頂樓大浴場很不錯 現代摩登的感覺 吹風機用的也很好 可以遙望電視塔 每天玩回來泡一下真的身心舒暢 同行友人還大大讚許了旅館的床 說很好睡 地點也很方便 去札幌車站 大通 薄野 二条市場我們都用走的 都是半小時內的腳程 走過去的路上就可以順便拍照時計台 電視塔 札幌市役所的奧運聖火 下次到札幌還會再入住這個飯店的 My friends and I stayed here for 2 nights. We love the spacious room and the handy design of the toilet with 2 sinks. The public bath on the top floor is wonderful....

Thank pppeko
Reviewed 4 weeks ago via mobile

I know that its very cold outside, but I just cant believe how stuffy the room can be. This is my fourth time staying with Cross Hotel Sapporo, the first two times were perfect. Last time during June, we booked a room with them, the room was terribly hot and stuffy and I could hardly breathe even if I turn...

Thank gigi621
Reviewed 15 February 2017

Very nice hotel, although a bit dark and smoke filled. Restaurant breakfast and lunch was very problematic. Poor replenishing of buffet, starting to close down up to 45 min before closing. Upon 10am closing we were kicked out promptly. No coffee, most food gone by 930am. If you're going to pay 2000+yen for breakfast, go to Sapporo Grand.....wider selection of...

Thank Roger S
Sydney, Australia
Reviewed 9 February 2017 via mobile

We had 3 great nights at the Cross Hotel. The hotel is within easy walking distance of Saporro Station from the south exit (even with luggage in tow). The lobby is on the second floor and from the minute we arrived at Cross we found the staff were welcoming and couldn't do enough to help us. Our room was on...

1Thank Nodd
Reviewed 8 February 2017 via mobile

We stayed here during the winter festival. We found the hotel was clean, well kept and the staff were helpful. One of the highlights of this hotel is it's location. We found it was convenient for everything from restaurants, railway and bus stops. Our room was not large but adequate enough for two people for three nights. I would recommend...

Thank Savs0
Perth, Australia
Reviewed 1 February 2017

Easy walk from the train station. Rooms a good size for Japan. We had a double and a twin which we asked to be close together and they were. Plenty of places close by to eat. A bit expensive, but standard for Sapporo in snow season.

Thank mtr08

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  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Cross Hotel Sapporo

Address: 2-23 Kita 2 Jo Nishi, Chuo-ku, Sapporo 060-0002, Hokkaido
Region: Japan > Hokkaido > Sapporo
Price Range: $115 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cross Hotel Sapporo 4*
Number of rooms: 181
Reservation Options:
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Also Known As:
Sapporo Cross Hotel
Hotel Style:
#1 Family Hotel in Sapporo
#2 Romantic Hotel in Sapporo
#3 Luxury Hotel in Sapporo
#10 Business Hotel in Sapporo
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Questions & Answers

Here's what travellers have asked, with answers from Cross Hotel Sapporo staff and other travellers.
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Questions? Get answers from Cross Hotel Sapporo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to stay away from the lifts”
 of 5 bubbles 672wayner, 19 Jan 2017 | Read review
“to select and notify if non smoking floor is preferable (there's a whiff of smoke from the lift when door opens to smoking floors)”
 of 5 bubbles MicheleY534, 19 Dec 2016 | Read review
“Rooms with a view of Sapporo TV tower”
 of 5 bubbles risxlene, 12 Oct 2016 | Read review
“Ask for room that can have a view of Sapporo TV Tower. Beautiful at night.”
 of 5 bubbles 196davek, 9 Oct 2016 | Read review
“Ask for a room which does NOT face east or west.”
 of 5 bubbles Australiafrancophile, 7 Jul 2016 | Read review
5 of 5