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Jozankei Grand Hotel Zuien

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196 Reviews from our TripAdvisor Community

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Showing 9: English reviews
Singapore, Singapore
Reviewed 2 weeks ago

The room is spacious, clean, comfortable. The restaurant has a large sitting capacity. The spread is great. The sashimi and sushi is fresh. The beef is tender and juicy. There is a good spread of western and japanese dessert.

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Thank Ho_Family2013
Singapore, Singapore
Reviewed 22 August 2016

Pros: 1) Exterior/interior design looks a little 80ish but common areas are huge with lots of sitting areas where you can use the free wifi. 2) Rooms are western-style – clean, comfortable and quipped with 4-star hotel amenities. 3) Onsen is acceptable except that there were no clear signage if we could go outdoors. 4) Service standards exceed expectations. a....

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1Thank Dventures
Traralgon, Australia
Reviewed 1 April 2016

We stayed at the hotel for two nights and loved it. The hotel shuttle bus picked us up from Sapporo Station and in less than an hour we were at the hotel. Booking in was quick and easy, we were on the fourth floor in a western style room which was quite spacious.The hotel is well set up with a...

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1Thank roy v
Reviewed 27 November 2015

This is a big hotel with 3 high rise building. Getting around needs careful navigation. The tatami bedroom is big and comfortable. The view from the room is great in the morning especially when there are different coloured trees on the opposite hill. The dining hall is a huge hall and the variety of food is adequate. We like the...

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2Thank Dreamtogothere
Reviewed 16 May 2015 via mobile

Old hotel. The food in buffet for dinner and breakfast are not impressing. Room size is very big (I reserved a 3 ppl room), and view was great. However, the water quality of hot spring is not good, too dirty. The layout design of the spa is also weird. I did not feel so comfortable. Generally speaking, service staffs is...

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1Thank joshuah378
Birmingham, United Kingdom
Reviewed 1 October 2014

When our Japanese friends recommended this hotel we were a bit sceptical because of the poor reviews. But we gave it a go and it was a good decision. This hotel is a superb value for money. Pros: great size rooms by Japanese standards (we had a Western-style room with beds), tea and coffee making facilities in rooms, very nice...

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3Thank Hamptoncherry
Sydney, Australia
Reviewed 9 August 2014

including dinner and breakfast., both buffets. they have buses loads of chinese tourists,in large dining hall u will see all of them,so food seems accommodating groups too-some chinese food.. 2 sets of onsens exchangable each night between men and ladies, one is great setting,one is so so, so if when you arrive, you used the so so one, make sure...

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1Thank dianefeng
Singapore
Reviewed 31 May 2014

From hotel to convenient store is about 10mins walk. Hotel room looks new. Bathroom and toilet is separated. Room size is considered standard as I have difficulty to walk if 2 huge luggage are placed on the floor. Sheets & towel are clean to be used. Behind the hotel, there is a stream and you can hear the water flowing...

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1Thank Shannahs_SG
Toronto, Canada
Reviewed 15 February 2012

We stayed at this hotel for the first night of our family trip to Japan in July 2011. We booked two rooms at 5000 Yen per person. Dinner/breakfast buffets were included. When we arrived by our rental car we could not locate the entrance to the hotel at all even with GPS. From the outside the hotel looked great, modern...

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9Thank beeru

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Spa
Things to do
  • Restaurant
  • Pool
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Banquet Room

Additional Information about Jozankei Grand Hotel Zuien

Address: 4-328 Jozankeionsen Higashi, Minami-ku, Sapporo 061-2302, Hokkaido
Region: Japan > Hokkaido > Sapporo > Jouzankei Onsen
Price Range: $138 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jozankei Grand Hotel Zuien 3.5*
Number of rooms: 229
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Hotel Style:
#4 Onsen Hotel in Sapporo
#21 Spa Hotel in Sapporo
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Questions & Answers

Here's what travellers have asked, with answers from Jozankei Grand Hotel Zuien staff and other travellers.
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Questions? Get answers from Jozankei Grand Hotel Zuien staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We went for the Western room with beds and it was very good.”
 of 5 bubbles Hamptoncherry, 1 Oct 2014 | Read review
“some people found not easy to locate the hotel, tip: if you find the bus stop from sapporo, hotel is about 1 min walk away from sapporo direction, on the same road,on your righthand side,you can see their sign, try to remember their japanese charactors too, here you turn right, walk about 50 metres, this is.”
 of 5 bubbles dianefeng, 8 Aug 2014 | Read review
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