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Huachen International Hotel

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Traveller (122)
Room & Suite (84)
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Overview
Hotel website
No.25 Pinghai Road, Shangcheng District Yan An Road, Hangzhou 310006 China See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Huachen International Hotel
Special Rate: Free room upgrade
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Rooms
30 Sep.1 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (358)
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LanguageEnglish
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1 - 5 of 156 reviews
Reviewed 28 July 2018

I chose this hotel as an inexpensive option near West Lake and was satisfied with the location, room and price. The room and bathroom were a good size, and clean; the bed and pillows were comfortable (though with heavier covers than I'd expect for mid-summer)....More

Thank Justanothermember
Response from Manager_Huachen, 前厅部经理 at Huachen International HotelResponded 2 August 2018

Dear guests, thanks for your patronage and comments. Our hotel is ideally located with convenient transportation, complete facilities, close distance from the West Lake, and lakeview rooms and restaurant with a West Lake silhouette. We sincerely look forward to your visit again so that we...More

Hotel's Favourite
Reviewed 18 March 2018

When we checked in, the reception noticed that there were a total of 3 adults; my wife, myself and my mother-in law. Although, we booked a deluxe twin-sharing, the staff at the reception was really kind to upgrade us to a family room just so...More

Thank DerekWee
Response from Manager_Huachen, 总经理 at Huachen International HotelResponded 22 March 2018

Dear guests, thanks for your patronage and comments. Our hotel is ideally located with convenient transportation, complete facilities, close distance from the West Lake, and lakeview rooms and restaurant with a West Lake silhouette. We sincerely look forward to your visit again so that we...More

Reviewed 11 July 2018

I enjoyed the time at this hotel. The executive suite offered extra space and comfortable equiqment. The breakfast selection is comprehensive. Staff was friendly and helpful. Yet wifi was rather slow often.More

1  Thank Robinyy
Response from Manager_Huachen, 总经理 at Huachen International HotelResponded 13 July 2018

Dear guests, thanks for your valuable comments and suggestions. “guests in Huachen warm and friendly forever" is our consistent aim. Your feedback is quite important in our continuous improvement process. We welcome all of your comments and suggestions. And also we will summarize and analysis...More

Reviewed 21 June 2018

This accommodation was for one night only. The location is not bad, but there are plenty of other (better) hotels close to "West lake" that I would prefer. The staff at the reception is friendly, whereas the staff in the breakfast area is not. Do...More

Thank chn78
Response from Manager_Huachen, 总经理 at Huachen International HotelResponded 27 June 2018

Dear guests: hello! Thank you for taking the time to give us feedback. We are very sorry that the experience has not met your expectations, and we are very sorry for the inconvenience caused by our service. Please accept our sincere apologies here. I will...More

Reviewed 8 June 2018

i am surprised by the positive feedback on this hotel i am a frequent traveller, so seriously, I am not very particular about hotels but I have to say having read all the good reviews about this place, I am very disappointed with the hotel...More

Thank bytesingapore
Response from Manager_Huachen, 总经理 at Huachen International HotelResponded 10 June 2018

Dear guests: hello! Thank you for taking the time to give us feedback. We are very sorry that the experience has not met your expectations, and we are very sorry for the inconvenience caused by our service. Please accept our sincere apologies here. I will...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Free Parking
Airport Transportation
Banquet Room
Self-Serve Laundry
Non-Smoking Hotel
Electric Vehicle Charging Station
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 54 - USD 108 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Luxury Hotel in Hangzhou
#115 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 54 - USD 108 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Luxury Hotel in Hangzhou
#115 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Photos
Traveller (122)
Room & Suite (84)
Dining (18)
Business Centre & Event Rooms (6)
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Questions & Answers
Ask a question
zoeyi
15 April 2018|
AnswerShow all 4 answers
Response from Manager_Huachen | Property representative |
亲:可以帮助订购,免服务费。
0
Votes
Google Translation
Velancia T
23 September 2017|
Answer
Response from Manager_Huachen | Property representative |
亲:酒店有旅行社24小时进行服务,有西游一日游、乌镇、西溪、千岛湖等。
0
Votes
Google Translation
ghertig
25 April 2017|
AnswerShow all 2 answers
Response from Manager_Huachen | Property representative |
亲:杭州华辰国际饭店预订部电话:0571-87652009
0
Votes
Google Translation
Room Tips
"avoid this hotel"
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"High west rooms view the West Lake"
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"Higher floors have better view as usual."
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"The hotel has few non-smoking rooms. Make sure you emphasize the need for one while booking."
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