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04/06/2017 05/06/2017
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    Sofitel Hangzhou Westlake

    No.333 Xihu Avenue, Hangzhou 310002, China
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 186*
          USD 140*
          USD 186*
          USD 140*
          USD 156*
          Traveller (214)
          Room & Suite (76)
          Dining (21)
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          462 reviews
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          The East Hotel Hangzhou
          299 reviews
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          Overview
          • Excellent36%
          • Very good38%
          • Average16%
          • Poor6%
          • Terrible3%
          Travellers talk about
          “kwee zeen” (4 reviews)
          “french touch” (3 reviews)
          “club floor” (14 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          Shuttle Bus Service
          Babysitting
          5.0 Star Hotel
          All hotel details
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          Hyatt Regency Hangzhou
          892 reviews
          #7 of 2,365 hotels in Hangzhou
           
          Wyndham Grand Plaza Royale Hangzhou
          800 reviews
          #2 of 2,365 hotels in Hangzhou
           
          Four Seasons Hangzhou at West Lake
          462 reviews
          #4 of 2,365 hotels in Hangzhou
           
          The East Hotel Hangzhou
          299 reviews
          #8 of 2,365 hotels in Hangzhou
           
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Traveller rating
          Traveller type
          Time of year
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          Reviewed 1 week ago

          Big Plus Points: Close to Main City Center, Old Market as well as West Lake Area (Round the Corner) Absolute Greenery around the hotel - makes sure your windows are overlooking dense forests !! Well managed, and cared by Staff that speaks English except for...More

          Helpful?2  
          Response from SofitelHangzhou, Manager at Sofitel Hangzhou Westlake

          Dear Anshumali, Thank you for staying with us and provide valuable feedback. I am excited to know you are big fans of Accor and Sofitel! We are so honored to have you here in the hotel and experienced Sofitel Brand standards. It is our hope...More

          Reviewed 1 week ago

          Great location, close to the lake, good size room & bathroom with all bathroom toiletries & coffee/tea facilities Comfortable bed Breakfast buffet is above average for selection & quality & friendly staffMore

          Helpful?3  
          Response from SofitelHangzhou, Manager at Sofitel Hangzhou Westlake

          Dear Darrel J, Thank you for staying with us and provide positive feedback. It is always pleasure to receive such encouraged comments, we will keep improving our service and product quality to our customers. we hope to welcome you back and enjoy another Magnifique stay....More

          Reviewed 1 week ago

          we spent 22nd and 23rd april 2017, 2 night at Hotel Sofitel Hangzhou Westlake. we personally very unhappy and dislike the service attitudes that the hotel staffs provided/showed ! their services attitudes are worst than the 2 stars hotels! Room cleaning was only done 1/4...More

          Helpful?
          Response from SofitelHangzhou, Manager at Sofitel Hangzhou Westlake

          Dear Eu Kuang L, Thank you for sharing with us your concern. We are sincerest apologize for service not up to your expectation also to the Sofitel standard. By your two website's same posting, I am trying a lot to get in touch with you...More

          Reviewed 2 weeks ago via mobile

          Stayed at the hotel for a short break with family. The hotel is easy to get to by taxi and is close to metro and rail stations. There are a number of public buses stopping close by. The hotel is right next to the Westlake...More

          Helpful?
          Response from SofitelHangzhou, Manager at Sofitel Hangzhou Westlake

          Dear Enleung, Thank you for telling us about your experience on Tripadvisor. I am glad that you found our staffs are kind and helpful, however buffet dinner experience did not meet your expectation, please accept our sincerest apologies, indeed there is no excuse for run...More

          Reviewed 2 weeks ago

          We stayed at Sofitel Hangzhou Westlake for five nights during our 3-week trip to China. We are a family of four and booked two delux rooms with club access and were very lucky to be upgraded to a suite. The rooms were lovely - well...More

          Review collected in partnership with Accorhotels.com
          Helpful?2  
          Response from SofitelHangzhou, Manager at Sofitel Hangzhou Westlake

          Dear Dr. Laura, I am pleased to receive your feedback about staying experience, and got in touched with emails yesterday. We appreciate your understanding and good to hear that not a problem for you regarding the kid price. We offer kid price for breakfast/lunch/dinner according...More

          Hyatt Regency Hangzhou
          892 reviews
          #7 of 2,365 hotels in Hangzhou
           
          Wyndham Grand Plaza Royale Hangzhou
          800 reviews
          #2 of 2,365 hotels in Hangzhou
           
          Four Seasons Hangzhou at West Lake
          462 reviews
          #4 of 2,365 hotels in Hangzhou
           
          The East Hotel Hangzhou
          299 reviews
          #8 of 2,365 hotels in Hangzhou
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Restaurant
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Pool
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Shuttle Bus Service
          • Free Parking
          • Self-Serve Laundry
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Pool
          • Hot Tub
          Details
          • Price range
          • USD 125 - USD 206 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #7 Romantic Hotel in Hangzhou
          • #9 Spa Hotel in Hangzhou
          • #10 Business Hotel in Hangzhou
          • #13 Luxury Hotel in Hangzhou
          • #41 Best Value Hotel in Hangzhou
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 233
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, ACCOR, Hotwire, Expedia, Hotels.com, Orbitz, Agoda, Priceline, Ctrip TA, Cancelon, Cheap Tickets, HotelQuickly, TripOnline SA and Hotel.de so you can book your Sofitel Hangzhou Westlake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • China >
          • Zhejiang >
          • Hangzhou
          • Also Known As
          • Sofitel Hangzhou Westlake Hotel Hangzhou ,
          • Hangzhou Sofitel
          Add Photo Photos
          Traveller (214)
          Room & Suite (76)
          Dining (21)
          Pool & Beach (3)
          Hotel & Grounds (141)
          Bathroom (21)
          Business Centre & Event Rooms (2)
          Nearby
          Zhejiang Oriental Hotel
          33 reviews
          .15 km away
           
          Hanting Hotel (Hangzhou Xihu Tiandi)
          146 reviews
          .23 km away
           
          Quanji Hotel Hangzhou West Lake Nanshan Road Main
          28 reviews
          .16 km away
           
          Dahua Hotel
          156 reviews
          .34 km away
           
          Nearby Restaurants
          Starbucks (XiHu TianDi)
          33 reviews
          .16 km away
          Hai Di Lao Hotpot
          8 reviews
          .28 km away
          Wasabiya Japanese Restaurant (Yongjin Plaza)
          5 reviews
          .28 km away
          Bellagio Cafe Jia Chang Cai
          5 reviews
          .25 km away
          Nearby Attractions
          Museum of Traditional Chinese Medicine (Hu Qing Yu Tang)
          47 reviews
          .92 km away
          Hangzhou Chenghuang Pagoda
          57 reviews
          1.04 km away
          Hangzhou Museum
          34 reviews
          .83 km away
          Qinghe Square
          31 reviews
          .73 km away
          Questions & AnswersAsk a question
          rui25frosty
          Hi, How do I get to the Hotel from Ningbo airport? Thanks.
          5 January 2017|
          Answer Show all 2 answers
          Response from Rachael T | Reviewed this property |
          Sorry, I likely will not be much help. I took a cab and gave him the name of the hotel and address. Good luck!
          0
          Votes
          Room Tips
          "Up-grade to an Executive room, it offers many extras"
          Read review
          "Do not stay close to the lifts"
          Read review
          "Try to get a room with lounge access. It really is a great lounge with spectacular views, indoor and out..."
          Read review
          "rooms facing the front abit noisy"
          Read review
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