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07/05/2017 08/05/2017
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    Shangri La Hotel Hangzhou

    No.78 Beishan Road, Xihu Distric, Hangzhou 310007, China
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 28 USD 183*USD 155*View Deal
    USD 183*View Deal
    USD 155*View Deal
    Traveller (222)
    Room & Suite (50)
    Dining (9)
    Sofitel Hangzhou Westlake
     
    Midtown Shangri-La,Hangzhou
     
    Wyndham Grand Plaza Royale Hangzhou
     
    Zhejiang Xizi Hotel
     
    Overview

    • Excellent35%
    • Very good40%
    • Average15%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “west wing” (28 reviews)
    “horizon club” (15 reviews)
    “west lake” (127 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4.5 Star Hotel
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    Offers from Shangri La Hotel Hangzhou
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    Sofitel Hangzhou Westlake
     
    Midtown Shangri-La,Hangzhou
     
    Wyndham Grand Plaza Royale Hangzhou
     
    Zhejiang Xizi Hotel
     
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Reviewed 2 days ago via mobile

    Great place. Close to lake. Beds are wonderful so a great sleep. Staff so helpful and great English. Fully recommend this hotel in great area and easy to get to. Great place. Close to lake. Beds are wonderful so a great sleep.

    Helpful?
    Reviewed 2 weeks ago

    Upon reading some of the other reviews, you will realise that the Hangzhou Shangi-La is a far cry from it's usual 5 star counterparts, a fact, I cannot refute myself. Other than being located right beside West Lake and the staff were somewhat helpful, the...More

    Helpful?
    Response from 杭州香格里拉饭店, 经理 at Shangri La Hotel Hangzhou

    Dear Ktkc_2k, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and...More

    Reviewed 3 weeks ago via mobile

    We were happy to splurge to stay in this hotel for a 3d2n to a scenic view of west lake. The day we checkin was my husband's birthday, the staff who processed the check-in was attentive towards our request and gave us an upgrade to...More

    Helpful?
    Response from 杭州香格里拉饭店, 总经理 at Shangri La Hotel Hangzhou

    Dear Chen P, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great birthday time while staying with...More

    Reviewed 4 weeks ago

    There are two blocks to this hotel, we stayed in the west block. I don't know if the East block is better. Like many reviewers have pointed out, this hotel is a mixed bag. The food was alright, but there is much better value and...More

    Helpful?
    Response from 杭州香格里拉饭店, 总经理 at Shangri La Hotel Hangzhou

    Dear Alex F, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team...More

    Reviewed 4 weeks ago

    I would return to this hotel. The location is truly outstanding for touring the scenic West Lake area. Several lake sights are easily accessible by foot. The staff were friendly and helpful. Rooms are spacious.More

    Review collected in partnership with shangri-la.com
    Helpful?
    Response from 杭州香格里拉饭店, 总经理 at Shangri La Hotel Hangzhou

    Dear shanghaip10, Thank you very much for taking time to share your experience at the Shangri-La Hotel Hangzhou with us. I am glad to hear that you enjoyed our lakeview. Should you travels bring you back to Hangzhou, I hope to have the chance to...More

    Sofitel Hangzhou Westlake
     
    Midtown Shangri-La,Hangzhou
     
    Wyndham Grand Plaza Royale Hangzhou
     
    Zhejiang Xizi Hotel
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • USD 136 - USD 252 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Luxury Hotel in Hangzhou
    • #25 Business Hotel in Hangzhou
    • #50 Best Value Hotel in Hangzhou
    Photos
    Traveller (222)
    Room & Suite (50)
    Dining (9)
    Pool & Beach (5)
    Nearby
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    Questions & Answers
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    Room Tips
    "we were advised to insist on East wing, Lake view and the room still wasn't great. Maybe the Club rooms..."
    Read review
    "Top floors"
    Read review
    "Stay in East Wing Horizon Club Lake View Room"
    Read review
    "Recommend a room with lake view - it's worth it."
    Read review