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28/01/2018 29/01/2018
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    Sheraton Grand Hangzhou Wetland Park Resort

    1 Westbrook Resort, Zijingang Road, Hangzhou 310030, China
    011 86 571 8500 2222
    Hotel website
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    28/01/2018 29/01/2018
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    USD 178*
    USD 155*
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    Traveller (371)
    Room & Suite (100)
    • Excellent74%
    • Very good19%
    • Average4%
    • Poor1%
    • Terrible2%
    Travellers talk about
    “club lounge” (9 reviews)
    “weekend stay” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Sheraton Grand Hangzhou Wetland Park Resort
    Offers & Announcements: Extra 5% OFF! 立享额外95折优惠!
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    28 Jan.29 Jan.
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (532)
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    1 - 5 of 224 reviews

    Reviewed yesterday via mobile

    The resort is beautiful and located in a great location close to a very nice restaurant. If you have business with Alibaba it is also a very short drive from their offices. Allen and Vivian from the concierge desk were a huge help in arranging...More

    Thank mcgeorge
    Hotel's Favourite
    Reviewed 14 July 2017 via mobile

    This hotel /resort is gorgeous. It is centered around a wetlands area in this district and the views from the rooms are amazing. The room itself is decorated in a very poetic way w a bathtub front and center in the room. Beds were comfortable...More

    Thank Nichole B
    Response from SheratonHZ, General Manager at Sheraton Grand Hangzhou Wetland Park ResortResponded 18 July 2017

    Dear guest, Thank you for choosing to stay at Sheraton Grand Hangzhou Wetland Park Resort and for sharing your recent experience with us. It is truly our pleasure to have looked after you and I would like to thank you on behalf of the entire...More

    Reviewed 1 week ago

    The hotel has great rooms, facilities, and the service at the restaurant is very good. The surroundings are beautiful, but just beware of mosquitoes. The only problem is that they charged CNY 196 for breakfast which is exorbitant... so generally they discourage most people from...More

    Thank Jonathan T
    Response from SheratonHZ, General Manager at Sheraton Grand Hangzhou Wetland Park ResortResponded 1 week ago

    Dear guest, Thank you for choosing to stay at Sheraton Grand Hangzhou Wetland Park Resort and for your detailed review. I'm so glad to receive your praise for the hotel environment, facilities and service. As for the breakfast charge, I would like to recommend the...More

    Reviewed 5 December 2017

    Stayed in the Sheraton for a business trip recently. I have stayed at many Sheraton properties in China, North America and Europe. While this one was in a nice setting there are some things that made it less appealing as a business hotel: * Not...More

    Thank NickInChina1
    Response from SheratonHZ, General Manager at Sheraton Grand Hangzhou Wetland Park ResortResponded 8 December 2017

    Dear guest, Thank you for choosing to stay at Sheraton Grand Hangzhou Wetland Park Resort and sharing your comments with us. I am sorry for not bring you the most satisfying experience for your recent stay. The hotel is located in wetland park resort, next...More

    Reviewed 29 November 2017 via mobile

    Robert Cheung of the Concierge team had been very helpful during our 2-nights stay. I am here with my 85 years old grandparents and therefore need a lot of assistance for private tour arrangement. Robert has been proactive, dependable and responsive for a smooth coordination...More

    Thank Q1003CVdavidt
    Response from SheratonHZ, General Manager at Sheraton Grand Hangzhou Wetland Park ResortResponded 1 December 2017

    Dear guest, Thank you for choosing to stay at Sheraton Grand Hangzhou Wetland Park Resort and for your fantastic comments. I'm so excited to learn that Robert has delivered an excellent experience to you and your grandparents. I will surely share your comments with my...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Price range
    • USD 149 - USD 239 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Hangzhou
    • #6 Luxury Hotel in Hangzhou
    • #6 Business Hotel in Hangzhou
    • #25 Best Value Hotel in Hangzhou
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 380
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Agoda, getaroom.com, Priceline, Hotwire, Travelocity, HotelQuickly, TripOnline SA and Cancelon so you can book your Sheraton Grand Hangzhou Wetland Park Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Zhejiang >
    • Hangzhou
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    Traveller (371)
    Room & Suite (100)
    Dining (30)
    Pool & Beach (4)
    Hotel & Grounds (290)
    Bathroom (17)
    Business Centre & Event Rooms (9)
    Family and Play Areas (8)
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    Questions & Answers
    Get quick answers from Sheraton Grand Hangzhou Wetland Park Resort staff and past guests.
    Note: your question will be posted publicly on the Questions & Answers page.
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    Room Tips
    "Ask for rooms with views of the wetlands, else you can only see balconies of other rooms !"
    Read review
    "Choose a room closer to the center of the hotel and preferably on the 2nd or 3rd floor."
    Read review
    "Ask for a room close to reception as some are a long way away."
    Read review
    "Ask for a room on the ground floor with a view on the inner courtyard and pond."
    Read review
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